CYSep 27, 2020
Persuasion Meets AI: Ethical Considerations for the Design of Social Engineering CountermeasuresNicolas E. Díaz Ferreyra, Esma Aïmeur, Hicham Hage et al.
Privacy in Social Network Sites (SNSs) like Facebook or Instagram is closely related to people's self-disclosure decisions and their ability to foresee the consequences of sharing personal information with large and diverse audiences. Nonetheless, online privacy decisions are often based on spurious risk judgements that make people liable to reveal sensitive data to untrusted recipients and become victims of social engineering attacks. Artificial Intelligence (AI) in combination with persuasive mechanisms like nudging is a promising approach for promoting preventative privacy behaviour among the users of SNSs. Nevertheless, combining behavioural interventions with high levels of personalization can be a potential threat to people's agency and autonomy even when applied to the design of social engineering countermeasures. This paper elaborates on the ethical challenges that nudging mechanisms can introduce to the development of AI-based countermeasures, particularly to those addressing unsafe self-disclosure practices in SNSs. Overall, it endorses the elaboration of personalized risk awareness solutions as i) an ethical approach to counteract social engineering, and ii) as an effective means for promoting reflective privacy decisions.
HCAug 21, 2020
Learning from Online Regrets: From Deleted Posts to Risk Awareness in Social Network SitesNicolas E. Diaz Ferreyra, Rene Meis, Maritta Heisel
Social Network Sites (SNSs) like Facebook or Instagram are spaces where people expose their lives to wide and diverse audiences. This practice can lead to unwanted incidents such as reputation damage, job loss or harassment when pieces of private information reach unintended recipients. As a consequence, users often regret to have posted private information in these platforms and proceed to delete such content after having a negative experience. Risk awareness is a strategy that can be used to persuade users towards safer privacy decisions. However, many risk awareness technologies for SNSs assume that information about risks is retrieved and measured by an expert in the field. Consequently, risk estimation is an activity that is often passed over despite its importance. In this work we introduce an approach that employs deleted posts as risk information vehicles to measure the frequency and consequence level of self-disclosure patterns in SNSs. In this method, consequence is reported by the users through an ordinal scale and used later on to compute a risk criticality index. We thereupon show how this index can serve in the design of adaptive privacy nudges for SNSs.