Jai Aggarwal

Ananya Bhattacharjee, Pan Chen, Linjia Zhou et al.

We investigate users' perspectives on an online reflective question activity (RQA) that prompts people to externalize their underlying emotions on a troubling situation. Inspired by principles of cognitive behavioral therapy, our 15-minute activity encourages self-reflection without a human or automated conversational partner. A deployment of our RQA on Amazon Mechanical Turk suggests that people perceive several benefits from our RQA, including structured awareness of their thoughts and problem-solving around managing their emotions. Quantitative evidence from a randomized experiment suggests people find that our RQA makes them feel less worried by their selected situation and worth the minimal time investment. A further two-week technology probe deployment with 11 participants indicates that people see benefits to doing this activity repeatedly, although the activity may get monotonous over time. In summary, this work demonstrates the promise of online reflection activities that carefully leverage principles of psychology in their design.

Jai Aggarwal, Ella Rabinovich, Suzanne Stevenson

Decades of research on differences in the language of men and women have established postulates about preferences in lexical, topical, and emotional expression between the two genders, along with their sociological underpinnings. Using a novel dataset of male and female linguistic productions collected from the Reddit discussion platform, we further confirm existing assumptions about gender-linked affective distinctions, and demonstrate that these distinctions are amplified in social media postings involving emotionally-charged discourse related to COVID-19. Our analysis also confirms considerable differences in topical preferences between male and female authors in spontaneous pandemic-related discussions.