HCSep 17, 2020
Addressing Cognitive Biases in Augmented Business Decision SystemsThomas Baudel, Manon Verbockhaven, Guillaume Roy et al.
How do algorithmic decision aids introduced in business decision processes affect task performance? In a first experiment, we study effective collaboration. Faced with a decision, subjects alone have a success rate of 72%; Aided by a recommender that has a 75% success rate, their success rate reaches 76%. The human-system collaboration had thus a greater success rate than each taken alone. However, we noted a complacency/authority bias that degraded the quality of decisions by 5% when the recommender was wrong. This suggests that any lingering algorithmic bias may be amplified by decision aids. In a second experiment, we evaluated the effectiveness of 5 presentation variants in reducing complacency bias. We found that optional presentation increases subjects' resistance to wrong recommendations. We conclude by arguing that our metrics, in real usage scenarios, where decision aids are embedded as system-wide features in Business Process Management software, can lead to enhanced benefits.
GRDec 13, 2014
A Canonical Representation of Data-Linear Visualization AlgorithmsThomas Baudel
We introduce linear-state dataflows, a canonical model for a large set of visualization algorithms that we call data-linear visualizations. Our model defines a fixed dataflow architecture: partitioning and subpartitioning of input data, ordering, graphic primitives, and graphic attributes generation. Local variables and accumulators are specific concepts that extend the expressiveness of the dataflow to support features of visualization algorithms that require state handling. We first show the flexibility of our model: it enables the declarative construction of many common algorithms with just a few mappings. Furthermore, the model enables easy mixing of visual mappings, such as creating treemaps of histograms and 2D plots, plots of histograms... Finally, we introduce our model in a more formal way and present some of its important properties. We have implemented this model in a visualization framework built around the concept of linear-state dataflows.