Jennifer Chiu

Bahare Riahi, Ally Limke, Xiaoyi Tian et al.

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model (LLM)-based chatbots, we conducted a study with 11 teams of middle school teachers using chatbots for a science and computational thinking activity within a block-based programming environment. Based on a qualitative analysis of audio transcripts and chatbot interactions, we propose three profiles: explorer, frustrated, and mixed, that reflect diverse scaffolding needs. In their discussions, we found that teachers perceived chatbot benefits such as building prompting skills and self-confidence alongside risks including potential declines in learning and critical thinking. Key design recommendations include scaffolding the introduction to chatbots, facilitating teacher control of chatbot features, and suggesting when and how chatbots should be used. Our contribution informs the design of chatbots to support teachers and learners in middle school coding activities.

Debajyoti Datta, Maria Phillips, James P Bywater et al.

High-fidelity, AI-based simulated classroom systems enable teachers to rehearse effective teaching strategies. However, dialogue-oriented open-ended conversations such as teaching a student about scale factors can be difficult to model. This paper builds a text-based interactive conversational agent to help teachers practice mathematical questioning skills based on the well-known Instructional Quality Assessment. We take a human-centered approach to designing our system, relying on advances in deep learning, uncertainty quantification, and natural language processing while acknowledging the limitations of conversational agents for specific pedagogical needs. Using experts' input directly during the simulation, we demonstrate how conversation success rate and high user satisfaction can be achieved.

Debajyoti Datta, Maria Phillips, James P Bywater et al.

A large body of research demonstrates how teachers' questioning strategies can improve student learning outcomes. However, developing new scenarios is challenging because of the lack of training data for a specific scenario and the costs associated with labeling. This paper presents a high-fidelity, AI-based classroom simulator to help teachers rehearse research-based mathematical questioning skills. Using a human-in-the-loop approach, we collected a high-quality training dataset for a mathematical questioning scenario. Using recent advances in uncertainty quantification, we evaluated our conversational agent for usability and analyzed the practicality of incorporating a human-in-the-loop approach for data collection and system evaluation for a mathematical questioning scenario.

Debajyoti Datta, Maria Phillips, Jennifer Chiu et al.

Machine learning techniques applied to the Natural Language Processing (NLP) component of conversational agent development show promising results for improved accuracy and quality of feedback that a conversational agent can provide. The effort required to develop an educational scenario specific conversational agent is time consuming as it requires domain experts to label and annotate noisy data sources such as classroom videos. Previous approaches to modeling annotations have relied on labeling thousands of examples and calculating inter-annotator agreement and majority votes in order to model the necessary scenarios. This method, while proven successful, ignores individual annotator strengths in labeling a data point and under-utilizes examples that do not have a majority vote for labeling. We propose using a multi-task weak supervision method combined with active learning to address these concerns. This approach requires less labeling than traditional methods and shows significant improvements in precision, efficiency, and time-requirements than the majority vote method (Ratner 2019). We demonstrate the validity of this method on the Google Jigsaw data set and then propose a scenario to apply this method using the Instructional Quality Assessment(IQA) to define the categories for labeling. We propose using probabilistic modeling of annotator labeling to generate active learning examples to further label the data. Active learning is able to iteratively improve the training performance and accuracy of the original classification model. This approach combines state-of-the art labeling techniques of weak supervision and active learning to optimize results in the educational domain and could be further used to lessen the data requirements for expanded scenarios within the education domain through transfer learning.