Rong Xiang

Yixia Li, Rong Xiang, Yanlin Song et al.

Social media platforms are vital for expressing opinions and understanding public sentiment, yet many analytical tools overlook passive users who mainly consume content without engaging actively. To address this, we introduce UniPoll, an advanced framework designed to automatically generate polls from social media posts using sophisticated natural language generation (NLG) techniques. Unlike traditional methods that struggle with social media's informal and context-sensitive nature, UniPoll leverages enriched contexts from user comments and employs multi-objective optimization to enhance poll relevance and engagement. To tackle the inherently noisy nature of social media data, UniPoll incorporates Retrieval-Augmented Generation (RAG) and synthetic data generation, ensuring robust performance across real-world scenarios. The framework surpasses existing models, including T5, ChatGLM3, and GPT-3.5, in generating coherent and contextually appropriate question-answer pairs. Evaluated on the Chinese WeiboPolls dataset and the newly introduced English RedditPolls dataset, UniPoll demonstrates superior cross-lingual and cross-platform capabilities, making it a potent tool to boost user engagement and create a more inclusive environment for interaction.

Yunfei Long, Mingyu Ma, Qin Lu et al.

In sentiment analysis (SA) of product reviews, both user and product information are proven to be useful. Current tasks handle user profile and product information in a unified model which may not be able to learn salient features of users and products effectively. In this work, we propose a dual user and product memory network (DUPMN) model to learn user profiles and product reviews using separate memory networks. Then, the two representations are used jointly for sentiment prediction. The use of separate models aims to capture user profiles and product information more effectively. Compared to state-of-the-art unified prediction models, the evaluations on three benchmark datasets, IMDB, Yelp13, and Yelp14, show that our dual learning model gives performance gain of 0.6%, 1.2%, and 0.9%, respectively. The improvements are also deemed very significant measured by p-values.