Mrunal Lohia

Nabarun Mondal, Jatin Puri, Mrunal Lohia

The motivation for ZoomBA are domain specific languages (DSL) like VERILOG, VHDL, Spice. DSL for Software testing is not a new idea, many commercial tools like Silk Suite use them, while Selenese, the DSL for Selenium IDE [6] is open source. ZoomBA is a functionally motivated, embeddable, Turing Complete language. It's philosophy is to expose the existing Java echo system in a declarative fashion for the purpose of System Integration and software validation. By design ZoomBA script size is meagre compared to Python or even to Scala for business automation problems. Bayestree uses ZoomBA for system integration/adapter/data manipulation purposes.

Nabarun Mondal, Mrunal Lohia

Supervised text classification is a classical and active area of ML research. In large enterprise, solutions to this problem has significant importance. This is specifically true in ticketing systems where prediction of the type and subtype of tickets given new incoming ticket text to find out optimal routing is a multi billion dollar industry. In this paper authors describe a class of industrial standard algorithms which can accurately ( 86\% and above ) predict classification of any text given prior labelled text data - by novel use of any text search engine. These algorithms were used to automate routing of issue tickets to the appropriate team. This class of algorithms has far reaching consequences for a wide variety of industrial applications, IT support, RPA script triggering, even legal domain where massive set of pre labelled data are already available.