Rahel A. Fainchtein

2papers

2 Papers

CRJun 10, 2021
Examining the Examiners: Students' Privacy and Security Perceptions of Online Proctoring Services

David G. Balash, Dongkun Kim, Darikia Shaibekova et al.

In response to the Covid-19 pandemic, educational institutions quickly transitioned to remote learning. The problem of how to perform student assessment in an online environment has become increasingly relevant, leading many institutions and educators to turn to online proctoring services to administer remote exams. These services employ various student monitoring methods to curb cheating, including restricted ("lockdown") browser modes, video/screen monitoring, local network traffic analysis, and eye tracking. In this paper, we explore the security and privacy perceptions of the student test-takers being proctored. We analyze user reviews of proctoring services' browser extensions and subsequently perform an online survey (n=102). Our findings indicate that participants are concerned about both the amount and the personal nature of the information shared with the exam proctoring companies. However, many participants also recognize a trade-off between pandemic safety concerns and the arguably invasive means by which proctoring services ensure exam integrity. Our findings also suggest that institutional power dynamics and students' trust in their institutions may dissuade students' opposition to remote proctoring.

CRDec 14, 2020
Holes in the Geofence: Privacy Vulnerabilities in "Smart" DNS Services

Rahel A. Fainchtein, Adam J. Aviv, Micah Sherr et al.

Smart DNS (SDNS) services advertise access to "geofenced" content (typically, video streaming sites such as Netflix or Hulu) that is normally inaccessible unless the client is within a prescribed geographic region. SDNS is simple to use and involves no software installation. Instead, it requires only that users modify their DNS settings to point to an SDNS resolver. The SDNS resolver "smartly" identifies geofenced domains and, in lieu of their proper DNS resolutions, returns IP addresses of proxy servers located within the geofence. These servers then transparently proxy traffic between the users and their intended destinations, allowing for the bypass of these geographic restrictions. This paper presents the first academic study of SDNS services. We identify a number of serious and pervasive privacy vulnerabilities that expose information about the users of these systems. These include architectural weaknesses that enable content providers to identify which requesting clients use SDNS. Worse, we identify flaws in the design of some SDNS services that allow {\em any} arbitrary third party to enumerate these services' users (by IP address), even if said users are currently offline. We present mitigation strategies to these attacks that have been adopted by at least one SDNS provider in response to our findings.