Philipp Hager

Philipp Hager, Onno Zoeter, Maarten de Rijke

CLAX is a JAX-based library that implements classic click models using modern gradient-based optimization. While neural click models have emerged over the past decade, complex click models based on probabilistic graphical models (PGMs) have not systematically adopted gradient-based optimization, preventing practitioners from leveraging modern deep learning frameworks while preserving the interpretability of classic models. CLAX addresses this gap by replacing EM-based optimization with direct gradient-based optimization in a numerically stable manner. The framework's modular design enables the integration of any component, from embeddings and deep networks to custom modules, into classic click models for end-to-end optimization. We demonstrate CLAX's efficiency by running experiments on the full Baidu-ULTR dataset comprising over a billion user sessions in $\approx$ 2 hours on a single GPU, orders of magnitude faster than traditional EM approaches. CLAX implements ten classic click models, serving both industry practitioners seeking to understand user behavior and improve ranking performance at scale and researchers developing new click models. CLAX is available at: https://github.com/philipphager/clax

Morris de Haan, Philipp Hager

Despite the popularity of the two-tower model for unbiased learning to rank (ULTR) tasks, recent work suggests that it suffers from a major limitation that could lead to its collapse in industry applications: the problem of logging policy confounding. Several potential solutions have even been proposed; however, the evaluation of these methods was mostly conducted using semi-synthetic simulation experiments. This paper bridges the gap between theory and practice by investigating the confounding problem on the largest real-world dataset, Baidu-ULTR. Our main contributions are threefold: 1) we show that the conditions for the confounding problem are given on Baidu-ULTR, 2) the confounding problem bears no significant effect on the two-tower model, and 3) we point to a potential mismatch between expert annotations, the golden standard in ULTR, and user click behavior.

Philipp Hager, Romain Deffayet, Jean-Michel Renders et al.

Unbiased learning-to-rank (ULTR) is a well-established framework for learning from user clicks, which are often biased by the ranker collecting the data. While theoretically justified and extensively tested in simulation, ULTR techniques lack empirical validation, especially on modern search engines. The Baidu-ULTR dataset released for the WSDM Cup 2023, collected from Baidu's search engine, offers a rare opportunity to assess the real-world performance of prominent ULTR techniques. Despite multiple submissions during the WSDM Cup 2023 and the subsequent NTCIR ULTRE-2 task, it remains unclear whether the observed improvements stem from applying ULTR or other learning techniques. In this work, we revisit and extend the available experiments on the Baidu-ULTR dataset. We find that standard unbiased learning-to-rank techniques robustly improve click predictions but struggle to consistently improve ranking performance, especially considering the stark differences obtained by choice of ranking loss and query-document features. Our experiments reveal that gains in click prediction do not necessarily translate to enhanced ranking performance on expert relevance annotations, implying that conclusions strongly depend on how success is measured in this benchmark.

Philipp Hager, Onno Zoeter, Maarten de Rijke

Additive two-tower models are popular learning-to-rank methods for handling biased user feedback in industry settings. Recent studies, however, report a concerning phenomenon: training two-tower models on clicks collected by well-performing production systems leads to decreased ranking performance. This paper investigates two recent explanations for this observation: confounding effects from logging policies and model identifiability issues. We theoretically analyze the identifiability conditions of two-tower models, showing that either document swaps across positions or overlapping feature distributions are required to recover model parameters from clicks. We also investigate the effect of logging policies on two-tower models, finding that they introduce no bias when models perfectly capture user behavior. However, logging policies can amplify biases when models imperfectly capture user behavior, particularly when prediction errors correlate with document placement across positions. We propose a sample weighting technique to mitigate these effects and provide actionable insights for researchers and practitioners using two-tower models.

Shashank Gupta, Philipp Hager, Jin Huang et al.

Since its inception, the field of unbiased learning to rank (ULTR) has remained very active and has seen several impactful advancements in recent years. This tutorial provides both an introduction to the core concepts of the field and an overview of recent advancements in its foundations along with several applications of its methods. The tutorial is divided into four parts: Firstly, we give an overview of the different forms of bias that can be addressed with ULTR methods. Secondly, we present a comprehensive discussion of the latest estimation techniques in the ULTR field. Thirdly, we survey published results of ULTR in real-world applications. Fourthly, we discuss the connection between ULTR and fairness in ranking. We end by briefly reflecting on the future of ULTR research and its applications. This tutorial is intended to benefit both researchers and industry practitioners who are interested in developing new ULTR solutions or utilizing them in real-world applications.