David R. Karger

Luke Murray, Divya Gopinath, Monica Agrawal et al.

Clinical documentation can be transformed by Electronic Health Records, yet the documentation process is still a tedious, time-consuming, and error-prone process. Clinicians are faced with multi-faceted requirements and fragmented interfaces for information exploration and documentation. These challenges are only exacerbated in the Emergency Department -- clinicians often see 35 patients in one shift, during which they have to synthesize an often previously unknown patient's medical records in order to reach a tailored diagnosis and treatment plan. To better support this information synthesis, clinical documentation tools must enable rapid contextual access to the patient's medical record. MedKnowts is an integrated note-taking editor and information retrieval system which unifies the documentation and search process and provides concise synthesized concept-oriented slices of the patient's medical record. MedKnowts automatically captures structured data while still allowing users the flexibility of natural language. MedKnowts leverages this structure to enable easier parsing of long notes, auto-populated text, and proactive information retrieval, easing the documentation burden.

Farnaz Jahanbakhsh, Amy X. Zhang, Adam J. Berinsky et al.

When users on social media share content without considering its veracity, they may unwittingly be spreading misinformation. In this work, we investigate the design of lightweight interventions that nudge users to assess the accuracy of information as they share it. Such assessment may deter users from posting misinformation in the first place, and their assessments may also provide useful guidance to friends aiming to assess those posts themselves. In support of lightweight assessment, we first develop a taxonomy of the reasons why people believe a news claim is or is not true; this taxonomy yields a checklist that can be used at posting time. We conduct evaluations to demonstrate that the checklist is an accurate and comprehensive encapsulation of people's free-response rationales. In a second experiment, we study the effects of three behavioral nudges -- 1) checkboxes indicating whether headings are accurate, 2) tagging reasons (from our taxonomy) that a post is accurate via a checklist and 3) providing free-text rationales for why a headline is or is not accurate -- on people's intention of sharing the headline on social media. From an experiment with 1668 participants, we find that both providing accuracy assessment and rationale reduce the sharing of false content. They also reduce the sharing of true content, but to a lesser degree that yields an overall decrease in the fraction of shared content that is false. Our findings have implications for designing social media and news sharing platforms that draw from richer signals of content credibility contributed by users. In addition, our validated taxonomy can be used by platforms and researchers as a way to gather rationales in an easier fashion than free-response.

Harr Chen, S. R. K. Branavan, Regina Barzilay et al.

We present a novel Bayesian topic model for learning discourse-level document structure. Our model leverages insights from discourse theory to constrain latent topic assignments in a way that reflects the underlying organization of document topics. We propose a global model in which both topic selection and ordering are biased to be similar across a collection of related documents. We show that this space of orderings can be effectively represented using a distribution over permutations called the Generalized Mallows Model. We apply our method to three complementary discourse-level tasks: cross-document alignment, document segmentation, and information ordering. Our experiments show that incorporating our permutation-based model in these applications yields substantial improvements in performance over previously proposed methods.

Michael S. Bernstein, David R. Karger, Robert C. Miller et al.

Realtime crowdsourcing research has demonstrated that it is possible to recruit paid crowds within seconds by managing a small, fast-reacting worker pool. Realtime crowds enable crowd-powered systems that respond at interactive speeds: for example, cameras, robots and instant opinion polls. So far, these techniques have mainly been proof-of-concept prototypes: research has not yet attempted to understand how they might work at large scale or optimize their cost/performance trade-offs. In this paper, we use queueing theory to analyze the retainer model for realtime crowdsourcing, in particular its expected wait time and cost to requesters. We provide an algorithm that allows requesters to minimize their cost subject to performance requirements. We then propose and analyze three techniques to improve performance: push notifications, shared retainer pools, and precruitment, which involves recalling retainer workers before a task actually arrives. An experimental validation finds that precruited workers begin a task 500 milliseconds after it is posted, delivering results below the one-second cognitive threshold for an end-user to stay in flow.