19.7HCMar 14
Social Robots for People Living with Dementia: A Scoping Review on Deception from Design to PerceptionFan Wang, Giulia Perugia, Yuan Feng et al.
As social robots are increasingly introduced into dementia care, their embodied and interactive design may blur the boundary between artificial and lifelike entities, raising ethical concerns about robotic deception. However, it remains unclear which specific design cues of social robots might lead to social robotic deception (SRD) in people living with dementia (PLwD), and which perceptions and responses of PLwD might indicate that SRD is taking place. To address these questions, we conducted a scoping review of 26 empirical studies reporting PLwD interacting with social robots. We identified three key design cue categories that might contribute to SRD and one that might break the illusion. However, the available literature does not provide sufficient evidence to determine which specific design cues lead to SRD. Thematic analysis of user responses reveals six recurring patterns in how PLwD perceive and respond to social robots. However, conceptual limitations in existing definitions of robotic deception make it difficult to identify when and to what extent deception actually occurs. Building on the results, we propose a dual-process interpretation that clarifies the cognitive basis of false beliefs in human-robot interaction and distinguishes SRD from anthropomorphism or emotional engagement.
HCMay 5, 2021
Does the Goal Matter? Emotion Recognition Tasks Can Change the Social Value of Facial Mimicry towards Artificial AgentsGiulia Perugia, Maike Paetzel-Prüssman, Isabelle Hupont et al.
In this paper, we present a study aimed at understanding whether the embodiment and humanlikeness of an artificial agent can affect people's spontaneous and instructed mimicry of its facial expressions. The study followed a mixed experimental design and revolved around an emotion recognition task. Participants were randomly assigned to one level of humanlikeness (between-subject variable: humanlike, characterlike, or morph facial texture of the artificial agents) and observed the facial expressions displayed by a human (control) and three artificial agents differing in embodiment (within-subject variable: video-recorded robot, physical robot, and virtual agent). To study both spontaneous and instructed facial mimicry, we divided the experimental sessions into two phases. In the first phase, we asked participants to observe and recognize the emotions displayed by the agents. In the second phase, we asked them to look at the agents' facial expressions, replicate their dynamics as closely as possible, and then identify the observed emotions. In both cases, we assessed participants' facial expressions with an automated Action Unit (AU) intensity detector. Contrary to our hypotheses, our results disclose that the agent that was perceived as the least uncanny, and most anthropomorphic, likable, and co-present, was the one spontaneously mimicked the least. Moreover, they show that instructed facial mimicry negatively predicts spontaneous facial mimicry. Further exploratory analyses revealed that spontaneous facial mimicry appeared when participants were less certain of the emotion they recognized. Hence, we postulate that an emotion recognition goal can flip the social value of facial mimicry as it transforms a likable artificial agent into a distractor.
ROJan 13, 2021
I Can See it in Your Eyes: Gaze as an Implicit Cue of Uncanniness and Task Performance in Repeated InteractionsGiulia Perugia, Maike Paetzel-Prüsmann, Madelene Alanenpää et al.
Over the past years, extensive research has been dedicated to developing robust platforms and data-driven dialog models to support long-term human-robot interactions. However, little is known about how people's perception of robots and engagement with them develop over time and how these can be accurately assessed through implicit and continuous measurement techniques. In this paper, we explore this by involving participants in three interaction sessions with multiple days of zero exposure in between. Each session consists of a joint task with a robot as well as two short social chats with it before and after the task. We measure participants' gaze patterns with a wearable eye-tracker and gauge their perception of the robot and engagement with it and the joint task using questionnaires. Results disclose that aversion of gaze in a social chat is an indicator of a robot's uncanniness and that the more people gaze at the robot in a joint task, the worse they perform. In contrast with most HRI literature, our results show that gaze towards an object of shared attention, rather than gaze towards a robotic partner, is the most meaningful predictor of engagement in a joint task. Furthermore, the analyses of gaze patterns in repeated interactions disclose that people's mutual gaze in a social chat develops congruently with their perceptions of the robot over time. These are key findings for the HRI community as they entail that gaze behavior can be used as an implicit measure of people's perception of robots in a social chat and of their engagement and task performance in a joint task.