Maaike de Boer

Daan Di Scala, Maaike de Boer, Pınar Yolum

Achieving the right amount of trust in AI systems is important, but challenging. The problem is exacerbated with the rise of Large Language Models (LLMs) as they provide human-level communication capabilities, but potentially hallucinate in the content that they generate. Moreover, they express over-confidence in their answers, making it difficult for users to judge their truthfulness. An important human value that users seek is benevolence, which can be met by LLM's self-reflection leading to reliable and honest answers. Accordingly, this paper proposes conveying appropriate levels of self-reflected certainty to build appropriate trust. Our contributions are twofold: 1) We develop CERTA (Certainty Enhanced RAG for Trustworthy Answers), a specialized Retrieval Augmented Generation (RAG) system that incorporates the relevance between question, context, and answer to reflect its uncertainty in answering questions; 2) We create the Certainty Benchmark with 90 question-context pairs of non-objective questions, divided over four categories (factuality, preference, sycophancy, morality) and three types of contexts (relevant, incomplete, irrelevant). We run experiments with a baseline RAG system and three CERTA settings using two LLMs. Our evaluations indicate that CERTA helps identify answers that are uncertain, decreases the cases of over-agreeing, and provides cautious behavior when prompted for moral judgments.

Michael van Bekkum, Maaike de Boer, Frank van Harmelen et al.

The unification of statistical (data-driven) and symbolic (knowledge-driven) methods is widely recognised as one of the key challenges of modern AI. Recent years have seen large number of publications on such hybrid neuro-symbolic AI systems. That rapidly growing literature is highly diverse and mostly empirical, and is lacking a unifying view of the large variety of these hybrid systems. In this paper we analyse a large body of recent literature and we propose a set of modular design patterns for such hybrid, neuro-symbolic systems. We are able to describe the architecture of a very large number of hybrid systems by composing only a small set of elementary patterns as building blocks. The main contributions of this paper are: 1) a taxonomically organised vocabulary to describe both processes and data structures used in hybrid systems; 2) a set of 15+ design patterns for hybrid AI systems, organised in a set of elementary patterns and a set of compositional patterns; 3) an application of these design patterns in two realistic use-cases for hybrid AI systems. Our patterns reveal similarities between systems that were not recognised until now. Finally, our design patterns extend and refine Kautz' earlier attempt at categorising neuro-symbolic architectures.