Entity-Level Sentiment Analysis (ELSA): An exploratory task surveyEgil Rønningstad, Erik Velldal, Lilja Øvrelid
This paper explores the task of identifying the overall sentiment expressed towards volitional entities (persons and organizations) in a document -- what we refer to as Entity-Level Sentiment Analysis (ELSA). While identifying sentiment conveyed towards an entity is well researched for shorter texts like tweets, we find little to no research on this specific task for longer texts with multiple mentions and opinions towards the same entity. This lack of research would be understandable if ELSA can be derived from existing tasks and models. To assess this, we annotate a set of professional reviews for their overall sentiment towards each volitional entity in the text. We sample from data already annotated for document-level, sentence-level, and target-level sentiment in a multi-domain review corpus, and our results indicate that there is no single proxy task that provides this overall sentiment we seek for the entities at a satisfactory level of performance. We present a suite of experiments aiming to assess the contribution towards ELSA provided by document-, sentence-, and target-level sentiment analysis, and provide a discussion of their shortcomings. We show that sentiment in our dataset is expressed not only with an entity mention as target, but also towards targets with a sentiment-relevant relation to a volitional entity. In our data, these relations extend beyond anaphoric coreference resolution, and our findings call for further research of the topic. Finally, we also present a survey of previous relevant work.
Entity-Level Sentiment: More than the Sum of Its PartsEgil Rønningstad, Roman Klinger, Lilja Øvrelid et al.
In sentiment analysis of longer texts, there may be a variety of topics discussed, of entities mentioned, and of sentiments expressed regarding each entity. We find a lack of studies exploring how such texts express their sentiment towards each entity of interest, and how these sentiments can be modelled. In order to better understand how sentiment regarding persons and organizations (each entity in our scope) is expressed in longer texts, we have collected a dataset of expert annotations where the overall sentiment regarding each entity is identified, together with the sentence-level sentiment for these entities separately. We show that the reader's perceived sentiment regarding an entity often differs from an arithmetic aggregation of sentiments at the sentence level. Only 70\% of the positive and 55\% of the negative entities receive a correct overall sentiment label when we aggregate the (human-annotated) sentiment labels for the sentences where the entity is mentioned. Our dataset reveals the complexity of entity-specific sentiment in longer texts, and allows for more precise modelling and evaluation of such sentiment expressions.
16.3CLJan 31, 2025
Mixed Feelings: Cross-Domain Sentiment Classification of Patient FeedbackEgil Rønningstad, Lilja Charlotte Storset, Petter Mæhlum et al.
Sentiment analysis of patient feedback from the public health domain can aid decision makers in evaluating the provided services. The current paper focuses on free-text comments in patient surveys about general practitioners and psychiatric healthcare, annotated with four sentence-level polarity classes -- positive, negative, mixed and neutral -- while also attempting to alleviate data scarcity by leveraging general-domain sources in the form of reviews. For several different architectures, we compare in-domain and out-of-domain effects, as well as the effects of training joint multi-domain models.
NorBench -- A Benchmark for Norwegian Language ModelsDavid Samuel, Andrey Kutuzov, Samia Touileb et al.
We present NorBench: a streamlined suite of NLP tasks and probes for evaluating Norwegian language models (LMs) on standardized data splits and evaluation metrics. We also introduce a range of new Norwegian language models (both encoder and encoder-decoder based). Finally, we compare and analyze their performance, along with other existing LMs, across the different benchmark tests of NorBench.