77.3HCMay 27
Designing for the Moment: How One-Minute Interventions Fit or Falter Across DomainsZahra Hassanzadeh, Anne Hsu, Rachel Kornfield et al.
This paper explores the design space for one-minute digital interventions that prompt immediate action without onboarding or sensing. By embracing Fogg's Behavior Model and four design principles informed by literature, the goal of these interventions was to provide triggers that encourage actions so simple that even people with low motivation would be willing to complete them. We examined the utility of these prompts by conducting a 14-day study with 22 participants interested in making small lifestyle improvements in at least one of three domains: physical activity, healthy eating, and mental well-being. When combined with insights drawn from participants' rewrites of our prompts, our findings suggest that intentional personalization through co-authorship could be a lightweight personalization mechanism that balances relevance with low friction.
4.1CVMay 28
A Novel Global Context-aware Deep Neural Network for Enhanced Brain Tumor Segmentation using Magnetic Resonance ImagesSourjya Mukherjee, Ananya Bhattacharjee, R. Murugan
Brain cancer's severity necessitates precise brain tumor segmentation, which is crucial for effective brain tumor diagnosis. Manual identification, burdened by high costs, labor, and error risks, highlights the need for automated methods. In this study, we introduce the Global Context-aware Squeeze and Excite Residual UNet (GCSER-UNet), which facilitates a fusion of spatial and channel-wise attention and thus enhances the model's capacity to capture intricate spatial dependencies and contextual information. GCSER-UNet efficiently extracts tumor segments from multimodal MRI slices, delivering exceptional performance. Evaluations on benchmark databases exhibit its superiority, achieving a notable 94 percent dice score on the TCGA LGG dataset, surpassing the state-of-the-art dice score of 91.8 percent. In the BraTS 2020 dataset, the proposed GCSER-UNet ensemble approach yielded dice scores of 95 percent, 92 percent, and 90 percent for the tumor regions - Whole Tumor (W), Tumor Core (T), and Enhancing Tumor (E), respectively. The current state-of-the-art dice scores were 94 percent, 93 percent, and 88 percent. These compelling outcomes highlight the efficacy of GCSER-UNet in precise brain tumor segmentation and thus can aid neurologists in effective brain cancer management and treatment planning.
99.5HCApr 8
Generative Experiences for Digital Mental Health Interventions: Evidence from a Randomized StudyAnanya Bhattacharjee, Michael Liut, Matthew Jörke et al.
Digital mental health (DMH) tools have extensively explored personalization of interventions to users' needs and contexts. However, this personalization often targets what support is provided, not how it is experienced. Even well-matched content can fail when the interaction format misaligns with how someone can engage. We introduce generative experience as a paradigm for DMH support, where the intervention experience is composed at runtime. We instantiate this in GUIDE, a system that generates personalized intervention content and multimodal interaction structure through rubric-guided generation of modular components. In a preregistered study with N = 237 participants, GUIDE significantly reduced stress (p = .02) and improved the user experience (p = .04) compared to an LLM-based cognitive restructuring control. GUIDE also supported diverse forms of reflection and action through varied interaction flows, while revealing tensions around personalization across the interaction sequence. This work lays the foundation for interventions that dynamically shape how support is experienced and enacted in digital settings.
AIOct 13, 2023
Using Adaptive Bandit Experiments to Increase and Investigate Engagement in Mental HealthHarsh Kumar, Tong Li, Jiakai Shi et al.
Digital mental health (DMH) interventions, such as text-message-based lessons and activities, offer immense potential for accessible mental health support. While these interventions can be effective, real-world experimental testing can further enhance their design and impact. Adaptive experimentation, utilizing algorithms like Thompson Sampling for (contextual) multi-armed bandit (MAB) problems, can lead to continuous improvement and personalization. However, it remains unclear when these algorithms can simultaneously increase user experience rewards and facilitate appropriate data collection for social-behavioral scientists to analyze with sufficient statistical confidence. Although a growing body of research addresses the practical and statistical aspects of MAB and other adaptive algorithms, further exploration is needed to assess their impact across diverse real-world contexts. This paper presents a software system developed over two years that allows text-messaging intervention components to be adapted using bandit and other algorithms while collecting data for side-by-side comparison with traditional uniform random non-adaptive experiments. We evaluate the system by deploying a text-message-based DMH intervention to 1100 users, recruited through a large mental health non-profit organization, and share the path forward for deploying this system at scale. This system not only enables applications in mental health but could also serve as a model testbed for adaptive experimentation algorithms in other domains.
HCDec 10, 2024
From Lived Experience to Insight: Unpacking the Psychological Risks of Using AI Conversational AgentsMohit Chandra, Suchismita Naik, Denae Ford et al. · gatech
Recent gains in popularity of AI conversational agents have led to their increased use for improving productivity and supporting well-being. While previous research has aimed to understand the risks associated with interactions with AI conversational agents, these studies often fall short in capturing the lived experiences of individuals. Additionally, psychological risks have often been presented as a sub-category within broader AI-related risks in past taxonomy works, leading to under-representation of the impact of psychological risks of AI use. To address these challenges, our work presents a novel risk taxonomy focusing on psychological risks of using AI gathered through the lived experiences of individuals. We employed a mixed-method approach, involving a comprehensive survey with 283 people with lived mental health experience and workshops involving experts with lived experience to develop a psychological risk taxonomy. Our taxonomy features 19 AI behaviors, 21 negative psychological impacts, and 15 contexts related to individuals. Additionally, we propose a novel multi-path vignette-based framework for understanding the complex interplay between AI behaviors, psychological impacts, and individual user contexts. Finally, based on the feedback obtained from the workshop sessions, we present design recommendations for developing safer and more robust AI agents. Our work offers an in-depth understanding of the psychological risks associated with AI conversational agents and provides actionable recommendations for policymakers, researchers, and developers.
HCApr 19, 2025
Longitudinal Study on Social and Emotional Use of AI Conversational AgentMohit Chandra, Javier Hernandez, Gonzalo Ramos et al. · gatech
Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose conversational AI into daily lives has introduced new dynamics in how support is provided and experienced. Existing research has highlighted both benefits (e.g., wider access to well-being resources) and potential risks (e.g., over-reliance) of using AI for support seeking. In this five-week, exploratory study, we recruited 149 participants divided into two usage groups: a baseline usage group (BU, n=60) that used the internet and AI as usual, and an active usage group (AU, n=89) encouraged to use one of four commercially available AI tools (Microsoft Copilot, Google Gemini, PI AI, ChatGPT) for social and emotional interactions. Our analysis revealed significant increases in perceived attachment towards AI (32.99 percentage points), perceived AI empathy (25.8 p.p.), and motivation to use AI for entertainment (22.90 p.p.) among the AU group. We also observed that individual differences (e.g., gender identity, prior AI usage) influenced perceptions of AI empathy and attachment. Lastly, the AU group expressed higher comfort in seeking personal help, managing stress, obtaining social support, and talking about health with AI, indicating potential for broader emotional support while highlighting the need for safeguards against problematic usage. Overall, our exploratory findings underscore the importance of developing consumer-facing AI tools that support emotional well-being responsibly, while empowering users to understand the limitations of these tools.
HCMar 6
Structured Exploration vs. Generative Flexibility: A Field Study Comparing Bandit and LLM Architectures for Personalised Health Behaviour InterventionsDominik P. Hofer, Haochen Song, Rania Islambouli et al.
Behaviour Change Techniques (BCTs) are central to digital health interventions, yet selecting and delivering effective techniques remains challenging. Contextual bandits enable statistically grounded optimisation of BCT selection, while Large Language Models (LLMs) offer flexible, context-sensitive message generation. We conducted a 4-week study on physical activity motivation (N=54; 9 post-study interviews) that compared five daily messaging approaches: random templates, contextual bandit with templates, LLM generation, hybrid bandit+LLM, and LLM with interaction history. LLM-based approaches were rated substantially more helpful than templates, but no significant differences emerged among LLM conditions. Unexpectedly, bandit optimisation for BCTs selection yielded no additional perceived helpfulness compared with LLM-only approaches. Unconstrained LLMs focused heavily on a single BCT, whereas bandit systems enforced systematic exploration-exploitation across techniques. Quantitative and qualitative findings suggest contextual acknowledgement of user input drove perceived helpfulness. We contribute design suggestions for reflective AI health behaviour change systems that address a trade-off between structured exploration and generative autonomy.
LGJun 8, 2025
Investigating the Relationship Between Physical Activity and Tailored Behavior Change Messaging: Connecting Contextual Bandit with Large Language ModelsHaochen Song, Dominik Hofer, Rania Islambouli et al.
Machine learning approaches, such as contextual multi-armed bandit (cMAB) algorithms, offer a promising strategy to reduce sedentary behavior by delivering personalized interventions to encourage physical activity. However, cMAB algorithms typically require large participant samples to learn effectively and may overlook key psychological factors that are not explicitly encoded in the model. In this study, we propose a hybrid approach that combines cMAB for selecting intervention types with large language models (LLMs) to personalize message content. We evaluate four intervention types: behavioral self-monitoring, gain-framed, loss-framed, and social comparison, each delivered as a motivational message aimed at increasing motivation for physical activity and daily step count. Message content is further personalized using dynamic contextual factors including daily fluctuations in self-efficacy, social influence, and regulatory focus. Over a seven-day trial, participants receive daily messages assigned by one of four models: cMAB alone, LLM alone, combined cMAB with LLM personalization (cMABxLLM), or equal randomization (RCT). Outcomes include daily step count and message acceptance, assessed via ecological momentary assessments (EMAs). We apply a causal inference framework to evaluate the effects of each model. Our findings offer new insights into the complementary roles of LLM-based personalization and cMAB adaptation in promoting physical activity through personalized behavioral messaging.
LGJan 7, 2025
Adaptive Experiments Under Data Sparse Settings: Applications for Educational PlatformsHaochen Song, Ilya Musabirov, Ananya Bhattacharjee et al.
Adaptive experimentation is increasingly used in educational platforms to personalize learning through dynamic content and feedback. However, standard adaptive strategies such as Thompson Sampling often underperform in real-world educational settings where content variations are numerous and student participation is limited, resulting in sparse data. In particular, Thompson Sampling can lead to imbalanced content allocation and delayed convergence on which aspects of content are most effective for student learning. To address these challenges, we introduce Weighted Allocation Probability Adjusted Thompson Sampling (WAPTS), an algorithm that refines the sampling strategy to improve content-related decision-making in data-sparse environments. WAPTS is guided by the principle of lenient regret, allowing near-optimal allocations to accelerate learning while still exploring promising content. We evaluate WAPTS in a learnersourcing scenario where students rate peer-generated learning materials, and demonstrate that it enables earlier and more reliable identification of promising treatments.
HCDec 20, 2021
Understanding User Perspectives on Prompts for Brief Reflection on Troubling EmotionsAnanya Bhattacharjee, Pan Chen, Linjia Zhou et al.
We investigate users' perspectives on an online reflective question activity (RQA) that prompts people to externalize their underlying emotions on a troubling situation. Inspired by principles of cognitive behavioral therapy, our 15-minute activity encourages self-reflection without a human or automated conversational partner. A deployment of our RQA on Amazon Mechanical Turk suggests that people perceive several benefits from our RQA, including structured awareness of their thoughts and problem-solving around managing their emotions. Quantitative evidence from a randomized experiment suggests people find that our RQA makes them feel less worried by their selected situation and worth the minimal time investment. A further two-week technology probe deployment with 11 participants indicates that people see benefits to doing this activity repeatedly, although the activity may get monotonous over time. In summary, this work demonstrates the promise of online reflection activities that carefully leverage principles of psychology in their design.
HCSep 7, 2021
Understanding the Social Determinants of Mental Health of the Undergraduate Students in Bangladesh: Interview StudyAnanya Bhattacharjee, S M Taiabul Haque, Abdul Hady et al.
Objective: This study aims to identify the social determinants of mental health among undergraduate students in Bangladesh, a developing nation in South Asia. Our goal is to identify the broader social determinants of mental health among this population, study the manifestation of these determinants in their day-to-day life, and explore the feasibility of self-monitoring tools in helping them identify the specific factors or relationships that impact their mental health. Methods: We conducted a 21-day study with 38 undergraduate students from seven universities in Bangladesh. We conducted two semi-structured interviews: one pre-study and one post-study. During the 21-day study, participants used an Android application to self-report and self-monitor their mood after each phone conversation. The app prompted participants to report their mood after each phone conversation and provided graphs and charts so that participants could independently review their mood and conversation patterns. Results: Our results show that academics, family, job and economic condition, romantic relationships, and religion are the major social determinants of mental health among undergraduate students in Bangladesh. Our app helped the participants pinpoint the specific issues related to these factors as participants could review the pattern of their moods and emotions from past conversation history. Although our app does not provide any explicit recommendation, participants took certain steps on their own to improve their mental health (e.g., reduced the frequency of communication with certain persons). Conclusions: Overall, the findings from this study would provide better insights for the researchers to design better solutions to help the younger population from this part of the world.