Monica Landoni

2papers

2 Papers

HCSep 14, 2021
The Impact of User Demographics and Task Types on Cross-App Mobile Search

Mohammad Aliannejadi, Fabio Crestani, Theo Huibers et al.

Recent developments in the mobile app industry have resulted in various types of mobile apps, each targeting a different need and a specific audience. Consequently, users access distinct apps to complete their information need tasks. This leads to the use of various apps not only separately, but also collaboratively in the same session to achieve a single goal. Recent work has argued the need for a unified mobile search system that would act as metasearch on users' mobile devices. The system would identify the target apps for the user's query, submit the query to the apps, and present the results to the user in a unified way. In this work, we aim to deepen our understanding of user behavior while accessing information on their mobile phones by conducting an extensive analysis of various aspects related to the search process. In particular, we study the effect of task type and user demographics on their behavior in interacting with mobile apps. Our findings reveal trends and patterns that can inform the design of a more effective mobile information access environment.

IRMay 8, 2021
All Together Now: Teachers as Research Partners in the Design of Search Technology for the Classroom

Emiliana Murgia, Monica Landoni, Theo Huibers et al.

In the classroom environment, search tools are the means for students to access Web resources. The perspectives of students, researchers, and industry practitioners lead the ongoing research debate in this area. In this article, we argue in favor of incorporating a new voice into this debate: teachers. We showcase the value of involving teachers in all aspects related to the design of search tools for the classroom; from the beginning till the end. Driven by our research experience designing, developing, and evaluating new tools to support children's information discovery in the classroom, we share insights on the role of the experts-in-the-loop, i.e., teachers who provide the connection between search tools and students. And yes, in our case, always involving a teacher as a research partner.