CLNov 6, 2021
Profitable Trade-Off Between Memory and Performance In Multi-Domain Chatbot ArchitecturesD. Emre Taşar, Şükrü Ozan, M. Fatih Akca et al.
Text classification problem is a very broad field of study in the field of natural language processing. In short, the text classification problem is to determine which of the previously determined classes the given text belongs to. Successful studies have been carried out in this field in the past studies. In the study, Bidirectional Encoder Representations for Transformers (BERT), which is a frequently preferred method for solving the classification problem in the field of natural language processing, is used. By solving classification problems through a single model to be used in a chatbot architecture, it is aimed to alleviate the load on the server that will be created by more than one model used for solving more than one classification problem. At this point, with the masking method applied during the estimation of a single BERT model, which was created for classification in more than one subject, the estimation of the model was provided on a problem-based basis. Three separate data sets covering different fields from each other are divided by various methods in order to complicate the problem, and classification problems that are very close to each other in terms of field are also included in this way. The dataset used in this way consists of five classification problems with 154 classes. A BERT model containing all classification problems and other BERT models trained specifically for the problems were compared with each other in terms of performance and the space they occupied on the server.
CLJun 21, 2021
Ad Text Classification with Transformer-Based Natural Language Processing MethodsUmut Özdil, Büşra Arslan, D. Emre Taşar et al.
In this study, a natural language processing-based (NLP-based) method is proposed for the sector-wise automatic classification of ad texts created on online advertising platforms. Our data set consists of approximately 21,000 labeled advertising texts from 12 different sectors. In the study, the Bidirectional Encoder Representations from Transformers (BERT) model, which is a transformer-based language model that is recently used in fields such as text classification in the natural language processing literature, was used. The classification efficiencies obtained using a pre-trained BERT model for the Turkish language are shown in detail.
CLJun 9, 2021
Auto-tagging of Short Conversational Sentences using Natural Language Processing MethodsŞükrü Ozan, D. Emre Taşar
In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site visitors. We manually tagged approximately 14 thousand visitor inputs into ten basic categories, which will later be used in a transformer-based language model with attention mechanisms for the ultimate goal of developing a chatbot application that can produce meaningful dialogue. We considered three different state-of-the-art models and reported their auto-tagging capabilities. We achieved the best performance with the bidirectional encoder representation from transformers (BERT) model. Implementation of the models used in these experiments can be cloned from our GitHub repository and tested for similar auto-tagging problems without much effort.
CLJun 3, 2021
Auto-tagging of Short Conversational Sentences using Transformer MethodsD. Emre Taşar, Şükrü Ozan, Umut Özdil et al.
The problem of categorizing short speech sentences according to their semantic features with high accuracy is a subject studied in natural language processing. In this study, a data set created with samples classified in 46 different categories was used. Examples consist of sentences taken from chat conversations between a company's customer representatives and the company's website visitors. The primary purpose is to automatically tag questions and requests from visitors in the most accurate way for 46 predetermined categories for use in a chat application to generate meaningful answers to the questions asked by the website visitors. For this, different BERT models and one GPT-2 model, pre-trained in Turkish, were preferred. The classification performances of the relevant models were analyzed in detail and reported accordingly.