Mira Warne

Maike Behrendt, Stefan Sylvius Wagner, Mira Warne et al.

Online spaces provide individuals with the opportunity to engage in discussions on important topics and make collective decisions, regardless of their geographic location or time zone. However, without adequate support and careful design, such discussions often suffer from a lack of structure and civility in the exchange of opinions. Artificial intelligence (AI) offers a promising avenue for helping both participants and organizers in managing large-scale online participation processes. This paper introduces an extension of adhocracy+, a large-scale open-source participation platform. Our extension features two AI-supported debate modules designed to improve discussion quality and foster participant interaction. In a large-scale user study we examined the effects and usability of both modules. We report our findings in this paper. The extended platform is available at https://github.com/mabehrendt/discuss2.0.

Maike Behrendt, Stefan Sylvius Wagner, Carina Weinmann et al.

Political online participation in the form of discussing political issues and exchanging opinions among citizens is gaining importance with more and more formats being held digitally. To come to a decision, a careful discussion and consideration of opinions and a civil exchange of arguments, which is defined as the act of deliberation, is desirable. The quality of discussions and participation processes in terms of their deliberativeness highly depends on the design of platforms and processes. To facilitate online communication for both participants and initiators, machine learning methods offer a lot of potential. In this work we want to showcase which issues occur in political online discussions and how machine learning can be used to counteract these issues and enhance deliberation.