Jiahuan Lei

Xiaochong Lan, Jie Feng, Jiahuan Lei et al.

Large language models (LLMs) have exhibited remarkable capabilities and achieved significant breakthroughs across various domains, leading to their widespread adoption in recent years. Building on this progress, we investigate their potential in the realm of local life services. In this study, we establish a comprehensive benchmark and systematically evaluate the performance of diverse LLMs across a wide range of tasks relevant to local life services. To further enhance their effectiveness, we explore two key approaches: model fine-tuning and agent-based workflows. Our findings reveal that even a relatively compact 7B model can attain performance levels comparable to a much larger 72B model, effectively balancing inference cost and model capability. This optimization greatly enhances the feasibility and efficiency of deploying LLMs in real-world online services, making them more practical and accessible for local life applications.

Xiaochong Lan, Jie Feng, Yizhou Sun et al.

Living needs are the needs people generate in their daily lives for survival and well-being. On life service platforms like Meituan, user purchases are driven by living needs, making accurate living need predictions crucial for personalized service recommendations. Traditional approaches treat this prediction as a closed-set classification problem, severely limiting their ability to capture the diversity and complexity of living needs. In this work, we redefine living need prediction as an open-set classification problem and propose PIGEON, a novel system leveraging large language models (LLMs) for unrestricted need prediction. PIGEON first employs a behavior-aware record retriever to help LLMs understand user preferences, then incorporates Maslow's hierarchy of needs to align predictions with human living needs. For evaluation and application, we design a recall module based on a fine-tuned text embedding model that links flexible need descriptions to appropriate life services. Extensive experiments on real-world datasets demonstrate that PIGEON significantly outperforms closed-set approaches on need-based life service recall by an average of 19.37%. Human evaluation validates the reasonableness and specificity of our predictions. Additionally, we employ instruction tuning to enable smaller LLMs to achieve competitive performance, supporting practical deployment.