Helen Bubinger

Helen Bubinger, Jesse David Dinneen

The widespread use of artificial intelligence (AI) in many domains has revealed numerous ethical issues from data and design to deployment. In response, countless broad principles and guidelines for ethical AI have been published, and following those, specific approaches have been proposed for how to encourage ethical outcomes of AI. Meanwhile, library and information services too are seeing an increase in the use of AI-powered and machine learning-powered information systems, but no practical guidance currently exists for libraries to plan for, evaluate, or audit the ethics of intended or deployed AI. We therefore report on several promising approaches for promoting ethical AI that can be adapted from other contexts to AI-powered information services and in different stages of the software lifecycle.

Jesse David Dinneen, Helen Bubinger

AI language models trained on Web data generate prose that reflects human knowledge and public sentiments, but can also contain novel insights and predictions. We asked the world's best language model, GPT-3, fifteen difficult questions about the nature, value, and future of library and information science (LIS), topics that receive perennial attention from LIS scholars. We present highlights from its 45 different responses, which range from platitudes and caricatures to interesting perspectives and worrisome visions of the future, thus providing an LIS-tailored demonstration of the current performance of AI language models. We also reflect on the viability of using AI to forecast or generate research ideas in this way today. Finally, we have shared the full response log online for readers to consider and evaluate for themselves.