Donghee Yvette Wohn

Tongxin Li, Katelyn M Reyes, Liezeil Jimenez et al.

AI-generated non-consensual intimate imagery (AIG-NCII) is an emerging social problem due to the advancement of AI tools. While recent incidents in middle and high schools have highlighted the urgency of this issue, there is limited understanding of what concrete supports schools need to effectively address AIG-NCII. To fill this gap, we conducted an interview study with 20 educators in the U.S. and investigated their attitudes, experiences, and practices related to AIG-NCII. Educators expressed concerns about both students' and their own vulnerability, as AIG-NCII may cause moral decline among students, while educators themselves could become victims. Nevertheless, existing practices in schools are limited, and they lack both training and systematic policies. Challenges such as a lack of resources, unclear legal boundaries, and limited knowledge of AI make implementation difficult. The findings of this paper contribute to interactive educational tool design, curriculum design, and policy-making, especially regarding the need for multi-stakeholder strategies to address issues surrounding AIG-NCII.

Christine L. Cook, Jie Cai, Donghee Yvette Wohn

When people have the freedom to create and post content on the internet, particularly anonymously, they do not always respect the rules and regulations of the websites on which they post, leaving other unsuspecting users vulnerable to sexism, racism, threats, and other unacceptable content in their daily cyberspace diet. However, content moderators witness the worst of humanity on a daily basis in place of the average netizen. This takes its toll on moderators, causing stress, fatigue, and emotional distress akin to the symptomology of post-traumatic stress disorder (PTSD). The goal of the present study was to explore whether adding positive stimuli to breaktimes-images of baby animals or beautiful, aweinspiring landscapes-could help reduce the negative side-effects of being a content moderator. To test this, we had over 300 experienced content moderators read and decide whether 200 fake text-based social media posts were acceptable or not for public consumption. Although we set out to test positive emotional stimulation, however, we actually found that it is the cumulative nature of the negative emotions that likely negates most of the effects of the intervention: the longer the person had practiced content moderation, the stronger their negative experience. Connections to compassion fatigue and how best to spend work breaks as a content moderator are discussed.

Jie Cai, Sarah J Ryu, Hyejin Hannah Kum-Biocca et al.

While much work focuses on the impacts of the pandemic on people's psychological and physical health, it is still unclear about the practical changes and adaptations. In this work, we interviewed 46 participants who were forced to work from home. Results show that there is an increased reliance on asynchronous communication, which slowed communication efficiency and decreased initiative to communicate. The home environment causes distraction from households and lacked facilities but is embraced by a group of people. Many people had to passively adapt to the communication and environmental changes and accept the limitations of technology, a situation that is not sustainable in the long run. We pointed out how technology can potentially play a larger role in supporting communication and coping with environmental changes in the future.