Hubert Pham

Chih-Wei Hsu, Martin Mladenov, Ofer Meshi et al.

Evaluation of policies in recommender systems typically involves A/B testing using live experiments on real users to assess a new policy's impact on relevant metrics. This ``gold standard'' comes at a high cost, however, in terms of cycle time, user cost, and potential user retention. In developing policies for ``onboarding'' new users, these costs can be especially problematic, since on-boarding occurs only once. In this work, we describe a simulation methodology used to augment (and reduce) the use of live experiments. We illustrate its deployment for the evaluation of ``preference elicitation'' algorithms used to onboard new users of the YouTube Music platform. By developing counterfactually robust user behavior models, and a simulation service that couples such models with production infrastructure, we are able to test new algorithms in a way that reliably predicts their performance on key metrics when deployed live. We describe our domain, our simulation models and platform, results of experiments and deployment, and suggest future steps needed to further realistic simulation as a powerful complement to live experiments.

Liam Hebert, Marialena Kyriakidi, Hubert Pham et al.

Recent proposals in recommender systems represent items with their textual description, using a large language model. They show better results on standard benchmarks compared to an item ID-only model, such as Bert4Rec. In this work, we revisit the often-used Bert4Rec baseline and show that with further tuning, Bert4Rec significantly outperforms previously reported numbers, and in some datasets, is competitive with state-of-the-art models. With revised baselines for item ID-only models, this paper also establishes new competitive results for architectures that combine IDs and textual descriptions. We demonstrate this with Flare (Fusing Language models and collaborative Architectures for Recommender Enhancement). Flare is a novel hybrid sequence recommender that integrates a language model with a collaborative filtering model using a Perceiver network. Prior studies focus evaluation on datasets with limited-corpus size, but many commercially-applicable recommender systems common on the web must handle larger corpora. We evaluate Flare on a more realistic dataset with a significantly larger item vocabulary, introducing new baselines for this setting. This paper also showcases Flare's inherent ability to support critiquing, enabling users to provide feedback and refine recommendations. We leverage critiquing as an evaluation method to assess the model's language understanding and its transferability to the recommendation task.

Krishna Sayana, Raghavendra Vasudeva, Yuri Vasilevski et al.

The recent advances in Large Language Model's generation and reasoning capabilities present an opportunity to develop truly conversational recommendation systems. However, effectively integrating recommender system knowledge into LLMs for natural language generation which is tailored towards recommendation tasks remains a challenge. This paper addresses this challenge by making two key contributions. First, we introduce a new dataset (REGEN) for natural language generation tasks in conversational recommendations. REGEN (Reviews Enhanced with GEnerative Narratives) extends the Amazon Product Reviews dataset with rich user narratives, including personalized explanations of product preferences, product endorsements for recommended items, and summaries of user purchase history. REGEN is made publicly available to facilitate further research. Furthermore, we establish benchmarks using well-known generative metrics, and perform an automated evaluation of the new dataset using a rater LLM. Second, the paper introduces a fusion architecture (CF model with an LLM) which serves as a baseline for REGEN. And to the best of our knowledge, represents the first attempt to analyze the capabilities of LLMs in understanding recommender signals and generating rich narratives. We demonstrate that LLMs can effectively learn from simple fusion architectures utilizing interaction-based CF embeddings, and this can be further enhanced using the metadata and personalization data associated with items. Our experiments show that combining CF and content embeddings leads to improvements of 4-12% in key language metrics compared to using either type of embedding individually. We also provide an analysis to interpret how CF and content embeddings contribute to this new generative task.

Martin Mladenov, Chih-Wei Hsu, Vihan Jain et al.

The development of recommender systems that optimize multi-turn interaction with users, and model the interactions of different agents (e.g., users, content providers, vendors) in the recommender ecosystem have drawn increasing attention in recent years. Developing and training models and algorithms for such recommenders can be especially difficult using static datasets, which often fail to offer the types of counterfactual predictions needed to evaluate policies over extended horizons. To address this, we develop RecSim NG, a probabilistic platform for the simulation of multi-agent recommender systems. RecSim NG is a scalable, modular, differentiable simulator implemented in Edward2 and TensorFlow. It offers: a powerful, general probabilistic programming language for agent-behavior specification; tools for probabilistic inference and latent-variable model learning, backed by automatic differentiation and tracing; and a TensorFlow-based runtime for running simulations on accelerated hardware. We describe RecSim NG and illustrate how it can be used to create transparent, configurable, end-to-end models of a recommender ecosystem, complemented by a small set of simple use cases that demonstrate how RecSim NG can help both researchers and practitioners easily develop and train novel algorithms for recommender systems.