9.6CLAug 18, 2024
Improving and Assessing the Fidelity of Large Language Models Alignment to Online CommunitiesMinh Duc Chu, Zihao He, Rebecca Dorn et al.
Large language models (LLMs) have shown promise in representing individuals and communities, offering new ways to study complex social dynamics. However, effectively aligning LLMs with specific human groups and systematically assessing the fidelity of the alignment remains a challenge. This paper presents a robust framework for aligning LLMs with online communities via instruction-tuning and comprehensively evaluating alignment across various aspects of language, including authenticity, emotional tone, toxicity, and harm. We demonstrate the utility of our approach by applying it to online communities centered on dieting and body image. We administer an eating disorder psychometric test to the aligned LLMs to reveal unhealthy beliefs and successfully differentiate communities with varying levels of eating disorder risk. Our results highlight the potential of LLMs in automated moderation and broader applications in public health and social science research.
4.3SIJul 4, 2024
Leveraging Machine Learning to Identify Gendered Stereotypes and Body Image Concerns on Diet and Fitness Online ForumsMinh Duc Chu, Cinthia Sánchez, Zihao He et al.
The pervasive expectations about ideal body types in Western society can lead to body image concerns, dissatisfaction, and in extreme cases, eating disorders and other psychopathologies related to body image. While previous research has focused on online pro-anorexia communities glorifying the "thin ideal," less attention has been given to the broader spectrum of body image concerns or how emerging disorders like muscle dysmorphia ("bigorexia") present on online platforms. To address this gap, we analyze 46 Reddit forums related to diet, fitness, and mental health. We map these communities along gender and body ideal dimensions, revealing distinct patterns of emotional expression and community support. Feminine-oriented communities, especially those endorsing the thin ideal, express higher levels of negative emotions and receive caring comments in response. In contrast, muscular ideal communities display less negativity, regardless of gender orientation, but receive aggressive compliments in response, marked by admiration and toxicity. Mental health discussions align more with thin ideal, feminine-leaning spaces. By uncovering these gendered emotional dynamics, our findings can inform the development of moderation strategies that foster supportive interactions while reducing exposure to harmful content.
8.2CLMay 23, 2024
Harmful Speech Detection by Language Models Exhibits Gender-Queer Dialect BiasRebecca Dorn, Lee Kezar, Fred Morstatter et al.
Content moderation on social media platforms shapes the dynamics of online discourse, influencing whose voices are amplified and whose are suppressed. Recent studies have raised concerns about the fairness of content moderation practices, particularly for aggressively flagging posts from transgender and non-binary individuals as toxic. In this study, we investigate the presence of bias in harmful speech classification of gender-queer dialect online, focusing specifically on the treatment of reclaimed slurs. We introduce a novel dataset, QueerReclaimLex, based on 109 curated templates exemplifying non-derogatory uses of LGBTQ+ slurs. Dataset instances are scored by gender-queer annotators for potential harm depending on additional context about speaker identity. We systematically evaluate the performance of five off-the-shelf language models in assessing the harm of these texts and explore the effectiveness of chain-of-thought prompting to teach large language models (LLMs) to leverage author identity context. We reveal a tendency for these models to inaccurately flag texts authored by gender-queer individuals as harmful. Strikingly, across all LLMs the performance is poorest for texts that show signs of being written by individuals targeted by the featured slur (F1 <= 0.24). We highlight an urgent need for fairness and inclusivity in content moderation systems. By uncovering these biases, this work aims to inform the development of more equitable content moderation practices and contribute to the creation of inclusive online spaces for all users.
4.1HCJan 27, 2025
Characterizing Network Structure of Anti-Trans Actors on TikTokMaxyn Leitner, Rebecca Dorn, Fred Morstatter et al.
The recent proliferation of short form video social media sites such as TikTok has been effectively utilized for increased visibility, communication, and community connection amongst trans/nonbinary creators online. However, these same platforms have also been exploited by right-wing actors targeting trans/nonbinary people, enabling such anti-trans actors to efficiently spread hate speech and propaganda. Given these divergent groups, what are the differences in network structure between anti-trans and pro-trans communities on TikTok, and to what extent do they amplify the effects of anti-trans content? In this paper, we collect a sample of TikTok videos containing pro and anti-trans content, and develop a taxonomy of trans related sentiment to enable the classification of content on TikTok, and ultimately analyze the reply network structures of pro-trans and anti-trans communities. In order to accomplish this, we worked with hired expert data annotators from the trans/nonbinary community in order to generate a sample of highly accurately labeled data. From this subset, we utilized a novel classification pipeline leveraging Retrieval-Augmented Generation (RAG) with annotated examples and taxonomy definitions to classify content into pro-trans, anti-trans, or neutral categories. We find that incorporating our taxonomy and its logics into our classification engine results in improved ability to differentiate trans related content, and that Results from network analysis indicate many interactions between posters of pro-trans and anti-trans content exist, further demonstrating targeting of trans individuals, and demonstrating the need for better content moderation tools
14.6CLJun 21, 2024
OATH-Frames: Characterizing Online Attitudes Towards Homelessness with LLM AssistantsJaspreet Ranjit, Brihi Joshi, Rebecca Dorn et al.
Warning: Contents of this paper may be upsetting. Public attitudes towards key societal issues, expressed on online media, are of immense value in policy and reform efforts, yet challenging to understand at scale. We study one such social issue: homelessness in the U.S., by leveraging the remarkable capabilities of large language models to assist social work experts in analyzing millions of posts from Twitter. We introduce a framing typology: Online Attitudes Towards Homelessness (OATH) Frames: nine hierarchical frames capturing critiques, responses and perceptions. We release annotations with varying degrees of assistance from language models, with immense benefits in scaling: 6.5x speedup in annotation time while only incurring a 3 point F1 reduction in performance with respect to the domain experts. Our experiments demonstrate the value of modeling OATH-Frames over existing sentiment and toxicity classifiers. Our large-scale analysis with predicted OATH-Frames on 2.4M posts on homelessness reveal key trends in attitudes across states, time periods and vulnerable populations, enabling new insights on the issue. Our work provides a general framework to understand nuanced public attitudes at scale, on issues beyond homelessness.
COMMUNITY-CROSS-INSTRUCT: Unsupervised Instruction Generation for Aligning Large Language Models to Online CommunitiesZihao He, Minh Duc Chu, Rebecca Dorn et al.
Social scientists use surveys to probe the opinions and beliefs of populations, but these methods are slow, costly, and prone to biases. Recent advances in large language models (LLMs) enable the creating of computational representations or "digital twins" of populations that generate human-like responses mimicking the population's language, styles, and attitudes. We introduce Community-Cross-Instruct, an unsupervised framework for aligning LLMs to online communities to elicit their beliefs. Given a corpus of a community's online discussions, Community-Cross-Instruct automatically generates instruction-output pairs by an advanced LLM to (1) finetune a foundational LLM to faithfully represent that community, and (2) evaluate the alignment of the finetuned model to the community. We demonstrate the method's utility in accurately representing political and diet communities on Reddit. Unlike prior methods requiring human-authored instructions, Community-Cross-Instruct generates instructions in a fully unsupervised manner, enhancing scalability and generalization across domains. This work enables cost-effective and automated surveying of diverse online communities.