Reinhold Plösch

Stefan Wagner, Andreas Goeb, Lars Heinemann et al.

Software quality models provide either abstract quality characteristics or concrete quality measurements; there is no seamless integration of these two aspects. Reasons for this include the complexity of quality and the various quality profiles in different domains which make it difficult to build operationalised quality models. In the project Quamoco, we developed a comprehensive approach for closing this gap. It combined constructive research, which involved quality experts from academia and industry in workshops, sprint work and reviews, with empirical studies. All deliverables within the project were peer-reviewed by two project members from a different area. Most deliverables were developed in two or three iterations and underwent an evaluation. We contribute a comprehensive quality modelling and assessment approach: (1) A meta quality model defines the structure of operationalised quality models. It includes the concept of a product factor, which bridges the gap between concrete measurements and abstract quality aspects, and allows modularisation to create modules for specific domains. (2) A largely technology-independent base quality model reduces the effort and complexity of building quality models for specific domains. For Java and C# systems, we refined it with about 300 concrete product factors and 500 measures. (3) A concrete and comprehensive quality assessment approach makes use of the concepts in the meta-model. (4) An empirical evaluation of the above results using real-world software systems. (5) The extensive, open-source tool support is in a mature state. (6) The model for embedded software systems is a proof-of-concept for domain-specific quality models. We provide a broad basis for the development and application of quality models in industrial practice as well as a basis for further extension, validation and comparison with other approaches in research.

Philipp Haindl, Reinhold Plösch

Without a specific functional context, non-functional requirements can only be approached as cross-cutting concerns and treated uniformly across all features of an application. This neglects, however, the heterogeneity of non-functional requirements that arises from stakeholder interests and the distinct functional scopes of software systems, which mutually influence how these non-functional requirements have to be satisfied. Earlier studies showed that the different types and objectives of non-functional requirements result in either vague or unbalanced specification of non-functional requirements. We propose a task analytic approach for eliciting and modeling user tasks to approach the stakeholders' pursued interests towards the software product. Stakeholder interests are structurally related to user tasks and each interest can be specified individually as a constraint of a specific user task. These constraints support DevOps teams with important guidance on how the interest of the stakeholder can be satisfied in the software lifecycle sufficiently. We propose a structured approach, intertwining task-oriented functional requirements with non-functional stakeholder interests to specify constraints on the level of user tasks. We also present results of a case study with domain experts, which reveals that our task modeling and interest-tailoring method increases the comprehensibility of non-functional requirements as well as their impact on the functional requirements, i.e., the users' tasks.

Philipp Haindl, Reinhold Plösch

Software non-functional requirements address a multitude of objectives, expectations, and even liabilities that must be considered during development and operation. Typically, these non-functional requirements originate from different domains and their concrete scope, notion, and demarcation to functional requirements is often ambiguous. In this study we seek to categorize and analyze relevant work related to software engineering in a DevOps context in order to clarify the different focus areas, themes, and objectives underlying non-functional requirements and also to identify future research directions in this field. We conducted a systematic mapping study, including 142 selected primary studies, extracted the focus areas, and synthesized the themes and objectives of the described NFRs. In order to examine non-engineering-focused studies related to non-functional requirements in DevOps, we conducted a backward snowballing step and additionally included 17 primary studies. Our analysis revealed 7 recurrent focus areas and 41 themes that characterize NFRs in DevOps, along with typical objectives for these themes. Overall, the focus areas and themes of NFRs in DevOps are very diverse and reflect the different perspectives required to align software engineering with technical quality, business, compliance, and organizational considerations. The lack of methodological support for specifying, measuring, and evaluating fulfillment of these NFRs in DevOps-driven projects offers ample opportunities for future research in this field. Particularly, there is a need for empirically validated approaches for operationalizing non-engineering-focused objectives of software.

Stefan Wagner, Klaus Lochmann, Lars Heinemann et al.

Published software quality models either provide abstract quality attributes or concrete quality assessments. There are no models that seamlessly integrate both aspects. In the project Quamoco, we built a comprehensive approach with the aim to close this gap. For this, we developed in several iterations a meta quality model specifying general concepts, a quality base model covering the most important quality factors and a quality assessment approach. The meta model introduces the new concept of a product factor, which bridges the gap between concrete measurements and abstract quality aspects. Product factors have measures and instruments to operationalise quality by measurements from manual inspection and tool analysis. The base model uses the ISO 25010 quality attributes, which we refine by 200 factors and 600 measures for Java and C# systems. We found in several empirical validations that the assessment results fit to the expectations of experts for the corresponding systems. The empirical analyses also showed that several of the correlations are statistically significant and that the maintainability part of the base model has the highest correlation, which fits to the fact that this part is the most comprehensive. Although we still see room for extending and improving the base model, it shows a high correspondence with expert opinions and hence is able to form the basis for repeatable and understandable quality assessments in practice.