Piotr Miłkowski

Jan Kocoń, Igor Cichecki, Oliwier Kaszyca et al.

OpenAI has released the Chat Generative Pre-trained Transformer (ChatGPT) and revolutionized the approach in artificial intelligence to human-model interaction. Several publications on ChatGPT evaluation test its effectiveness on well-known natural language processing (NLP) tasks. However, the existing studies are mostly non-automated and tested on a very limited scale. In this work, we examined ChatGPT's capabilities on 25 diverse analytical NLP tasks, most of them subjective even to humans, such as sentiment analysis, emotion recognition, offensiveness, and stance detection. In contrast, the other tasks require more objective reasoning like word sense disambiguation, linguistic acceptability, and question answering. We also evaluated GPT-4 model on five selected subsets of NLP tasks. We automated ChatGPT and GPT-4 prompting process and analyzed more than 49k responses. Our comparison of its results with available State-of-the-Art (SOTA) solutions showed that the average loss in quality of the ChatGPT model was about 25% for zero-shot and few-shot evaluation. For GPT-4 model, a loss for semantic tasks is significantly lower than for ChatGPT. We showed that the more difficult the task (lower SOTA performance), the higher the ChatGPT loss. It especially refers to pragmatic NLP problems like emotion recognition. We also tested the ability to personalize ChatGPT responses for selected subjective tasks via Random Contextual Few-Shot Personalization, and we obtained significantly better user-based predictions. Additional qualitative analysis revealed a ChatGPT bias, most likely due to the rules imposed on human trainers by OpenAI. Our results provide the basis for a fundamental discussion of whether the high quality of recent predictive NLP models can indicate a tool's usefulness to society and how the learning and validation procedures for such systems should be established.

Piotr Miłkowski, Konrad Karanowski, Patryk Wielopolski et al.

Designing predictive models for subjective problems in natural language processing (NLP) remains challenging. This is mainly due to its non-deterministic nature and different perceptions of the content by different humans. It may be solved by Personalized Natural Language Processing (PNLP), where the model exploits additional information about the reader to make more accurate predictions. However, current approaches require complete information about the recipients to be straight embedded. Besides, the recent methods focus on deterministic inference or simple frequency-based estimations of the probabilities. In this work, we overcome this limitation by proposing a novel approach to capture the uncertainty of the forecast using conditional Normalizing Flows. This allows us to model complex multimodal distributions and to compare various models using negative log-likelihood (NLL). In addition, the new solution allows for various interpretations of possible reader perception thanks to the available sampling function. We validated our method on three challenging, subjective NLP tasks, including emotion recognition and hate speech. The comparative analysis of generalized and personalized approaches revealed that our personalized solutions significantly outperform the baseline and provide more precise uncertainty estimates. The impact on the text interpretability and uncertainty studies are presented as well. The information brought by the developed methods makes it possible to build hybrid models whose effectiveness surpasses classic solutions. In addition, an analysis and visualization of the probabilities of the given decisions for texts with high entropy of annotations and annotators with mixed views were carried out.