To Eun Kim

To Eun Kim, Alireza Salemi, Hamed Zamani et al. · cmu

Modern information access ecosystems consist of mixtures of systems, such as retrieval systems and large language models, and increasingly rely on marketplaces to mediate access to models, tools, and data, making competition between systems inherent to deployment. In such settings, outcomes are shaped not only by benchmark quality but also by competitive pressure, including user switching, routing decisions, and operational constraints. Yet evaluation is still largely conducted on static benchmarks with accuracy-focused measures that assume systems operate in isolation. This mismatch makes it difficult to predict post-deployment success and obscures competitive effects such as early-adoption advantages and market dominance. We introduce Marketplace Evaluation, a simulation-based paradigm that evaluates information access systems as participants in a competitive marketplace. By simulating repeated interactions and evolving user and agent preferences, the framework enables longitudinal evaluation and marketplace-level metrics, such as retention and market share, that complement and can extend beyond traditional accuracy-based metrics. We formalize the framework and outline a research agenda, motivated by business and economics, around marketplace simulation, metrics, optimization, and adoption in evaluation campaigns like TREC.

To Eun Kim, Alireza Salemi, Andrew Drozdov et al. · cmu

In the field of language modeling, models augmented with retrieval components have emerged as a promising solution to address several challenges faced in the natural language processing (NLP) field, including knowledge grounding, interpretability, and scalability. Despite the primary focus on NLP, we posit that the paradigm of retrieval-enhancement can be extended to a broader spectrum of machine learning (ML) such as computer vision, time series prediction, and computational biology. Therefore, this work introduces a formal framework of this paradigm, Retrieval-Enhanced Machine Learning (REML), by synthesizing the literature in various domains in ML with consistent notations which is missing from the current literature. Also, we found that while a number of studies employ retrieval components to augment their models, there is a lack of integration with foundational Information Retrieval (IR) research. We bridge this gap between the seminal IR research and contemporary REML studies by investigating each component that comprises the REML framework. Ultimately, the goal of this work is to equip researchers across various disciplines with a comprehensive, formally structured framework of retrieval-enhanced models, thereby fostering interdisciplinary future research.

To Eun Kim, Fernando Diaz · cmu

Despite the central role of retrieval in retrieval-augmented generation (RAG) systems, much of the existing research on RAG overlooks the well-established field of fair ranking and fails to account for the interests of all stakeholders involved. In this paper, we conduct the first systematic evaluation of RAG systems that integrate fairness-aware rankings, addressing both ranking fairness and attribution fairness, which ensures equitable exposure of the sources cited in the generated content. Our evaluation focuses on measuring item-side fairness, specifically the fair exposure of relevant items retrieved by RAG systems, and investigates how this fairness impacts both the effectiveness of the systems and the attribution of sources in the generated output that users ultimately see. By experimenting with twelve RAG models across seven distinct tasks, we show that incorporating fairness-aware retrieval often maintains or even enhances both ranking quality and generation quality, countering the common belief that fairness compromises system performance. Additionally, we demonstrate that fair retrieval practices lead to more balanced attribution in the final responses, ensuring that the generator fairly cites the sources it relies on. Our findings underscore the importance of item-side fairness in retrieval and generation, laying the foundation for responsible and equitable RAG systems and guiding future research in fair ranking and attribution.

Zhengxiang Shi, Pin Ni, Meihui Wang et al. · cmu

As virtual personal assistants have now penetrated the consumer market, with products such as Siri and Alexa, the research community has produced several works on task-oriented dialogue tasks such as hotel booking, restaurant booking, and movie recommendation. Assisting users to cook is one of these tasks that are expected to be solved by intelligent assistants, where ingredients and their corresponding attributes, such as name, unit, and quantity, should be provided to users precisely and promptly. However, existing ingredient information scraped from the cooking website is in the unstructured form with huge variation in the lexical structure, for example, '1 garlic clove, crushed', and '1 (8 ounce) package cream cheese, softened', making it difficult to extract information exactly. To provide an engaged and successful conversational service to users for cooking tasks, we propose a new ingredient parsing model that can parse an ingredient phrase of recipes into the structure form with its corresponding attributes with over 0.93 F1-score. Experimental results show that our model achieves state-of-the-art performance on AllRecipes and Food.com datasets.

To Eun Kim, Fernando Diaz · cmu

Retrieval-Augmented Generation (RAG) systems typically rely on a single fixed retriever, despite growing evidence that no single retriever performs optimally across all query types. In this paper, we explore a query routing approach that dynamically selects from a pool of retrievers based on the query, using both train-free heuristics and learned routing models. We frame routing as a learning-to-rank (LTR) problem and introduce LTRR, a framework that learns to rank retrievers by their expected utility gain to downstream LLM performance. Our experiments, conducted on synthetic QA data with controlled query type variations, show that routing-based RAG systems can outperform the best single-retriever-based systems. Performance gains are especially pronounced in models trained with the Answer Correctness (AC) metric and with pairwise learning approaches, especially with XGBoost. We also observe improvements in generalization to out-of-distribution queries. As part of the SIGIR 2025 LiveRAG challenge, our submitted system demonstrated the practical viability of our approach, achieving competitive performance in both answer correctness and faithfulness. These findings highlight the importance of both training methodology and metric selection in query routing for RAG systems.

To Eun Kim, João Coelho, Gbemileke Onilude et al.

As conversational search engines increasingly adopt generation-based paradigms powered by Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG), the integration of advertisements into generated responses presents both commercial opportunities and challenges for user experience. Unlike traditional search, where advertisements are clearly delineated, generative systems blur the boundary between informational content and promotional material, raising concerns around transparency and trust. In this work, we propose a modular pipeline for advertisement management in RAG-based conversational systems, consisting of an ad-rewriter for seamless ad integration and a robust ad-classifier for detection. We leverage synthetic data to train high-performing classifiers, which are then used to guide two complementary ad-integration strategies: supervised fine-tuning of the ad-rewriter and a best-of-N sampling approach that selects the least detectable ad-integrated response among multiple candidates. Our evaluation focuses on two core questions: the effectiveness of ad classifiers in detecting diverse ad integration strategies, and the training methods that best support coherent, minimally intrusive ad insertion. Experimental results show that our ad-classifier, trained on synthetic advertisement data inspired by marketing strategies and enhanced through curriculum learning, achieves robust detection performance. Additionally, we demonstrate that classifier-guided optimization, through both fine-tuning and best-of-N sampling, significantly improves ad stealth, enabling more seamless integration. These findings contribute an adversarial co-evolution framework for developing more sophisticated ad-aware generative search systems and robust ad classifiers.

Yifan He, To Eun Kim, Fernando Diaz et al. · cmu

Tip-of-the-tongue (TOT) search occurs when a user struggles to recall a specific identifier, such as a document title. While common, existing search systems often fail to effectively support TOT scenarios. Research on TOT retrieval is further constrained by the challenge of collecting queries, as current approaches rely heavily on community question-answering (CQA) websites, leading to labor-intensive evaluation and domain bias. To overcome these limitations, we introduce two methods for eliciting TOT queries - leveraging large language models (LLMs) and human participants - to facilitate simulated evaluations of TOT retrieval systems. Our LLM-based TOT user simulator generates synthetic TOT queries at scale, achieving high correlations with how CQA-based TOT queries rank TOT retrieval systems when tested in the Movie domain. Additionally, these synthetic queries exhibit high linguistic similarity to CQA-derived queries. For human-elicited queries, we developed an interface that uses visual stimuli to place participants in a TOT state, enabling the collection of natural queries. In the Movie domain, system rank correlation and linguistic similarity analyses confirm that human-elicited queries are both effective and closely resemble CQA-based queries. These approaches reduce reliance on CQA-based data collection while expanding coverage to underrepresented domains, such as Landmark and Person. LLM-elicited queries for the Movie, Landmark, and Person domains have been released as test queries in the TREC 2024 TOT track, with human-elicited queries scheduled for inclusion in the TREC 2025 TOT track. Additionally, we provide source code for synthetic query generation and the human query collection interface, along with curated visual stimuli used for eliciting TOT queries.

Changdae Oh, Seongheon Park, To Eun Kim et al.

Uncertainty quantification (UQ) for large language models (LLMs) is a key building block for safety guardrails of daily LLM applications. Yet, even as LLM agents are increasingly deployed in highly complex tasks, most UQ research still centers on single-turn question-answering. We argue that UQ research must shift to realistic settings with interactive agents, and that a new principled framework for agent UQ is needed. This paper presents the first general formulation of agent UQ that subsumes broad classes of existing UQ setups. Under this formulation, we show that prior works implicitly treat LLM UQ as an uncertainty accumulation process, a viewpoint that breaks down for interactive agents in an open world. In contrast, we propose a novel perspective, a conditional uncertainty reduction process, that explicitly models reducible uncertainty over an agent's trajectory by highlighting "interactivity" of actions. From this perspective, we outline a conceptual framework to provide actionable guidance for designing UQ in LLM agent setups. Finally, we conclude with practical implications of the agent UQ in frontier LLM development and domain-specific applications, as well as open remaining problems.

Zhengxiang Shi, Jerome Ramos, To Eun Kim et al.

In collaborative tasks, effective communication is crucial for achieving joint goals. One such task is collaborative building where builders must communicate with each other to construct desired structures in a simulated environment such as Minecraft. We aim to develop an intelligent builder agent to build structures based on user input through dialogue. However, in collaborative building, builders may encounter situations that are difficult to interpret based on the available information and instructions, leading to ambiguity. In the NeurIPS 2022 Competition NLP Task, we address two key research questions, with the goal of filling this gap: when should the agent ask for clarification, and what clarification questions should it ask? We move towards this target with two sub-tasks, a classification task and a ranking task. For the classification task, the goal is to determine whether the agent should ask for clarification based on the current world state and dialogue history. For the ranking task, the goal is to rank the relevant clarification questions from a pool of candidates. In this report, we briefly introduce our methods for the classification and ranking task. For the classification task, our model achieves an F1 score of 0.757, which placed the 3rd on the leaderboard. For the ranking task, our model achieves about 0.38 for Mean Reciprocal Rank by extending the traditional ranking model. Lastly, we discuss various neural approaches for the ranking task and future direction.