Venetia Pliatsika, Joao Fonseca, Kateryna Akhynko et al.
Algorithmic decisions in critical domains such as hiring, college admissions, and lending are often based on rankings. Given the impact of these decisions on individuals, organizations, and population groups, it is essential to understand them - to help individuals improve their ranking position, design better ranking procedures, and ensure legal compliance. In this paper, we argue that explainability methods for classification and regression, such as SHAP, are insufficient for ranking tasks, and present ShaRP - Shapley Values for Rankings and Preferences - a framework that explains the contributions of features to various aspects of a ranked outcome. ShaRP computes feature contributions for various ranking-specific profit functions, such as rank and top-k, and also includes a novel Shapley value-based method for explaining pairwise preference outcomes. We provide a flexible implementation of ShaRP, capable of efficiently and comprehensively explaining ranked and pairwise outcomes over tabular data, in score-based ranking and learning-to-rank tasks. Finally, we develop a comprehensive evaluation methodology for ranking explainability methods, showing through qualitative, quantitative, and usability studies that our rank-aware QoIs offer complementary insights, scale effectively, and help users interpret ranked outcomes in practice.