Nesrine Ben yahia

Nesrine Ben Yahia, Narjès Bellamine, Henda Ben Ghezala

Decision making whenever and wherever it is happened is key to organizations success. In order to make correct decision, individuals, teams and organizations need both knowledge management (to manage content) and collaboration (to manage group processes) to make that more effective and efficient. In this paper, we explain the knowledge management and collaboration convergence. Then, we propose a formal description of mixed and multimodal decision making (MDM) process where decision may be made by three possible modes: individual, collective or hybrid. Finally, we explicit the MDM process based on UML-G profile.

Nesrine Ben yahia, Narjès Bellamine, Henda Ben Ghézala

Collaboration technology typically focuses on collaboration and group processes (cooperation, communication, coordination and coproduction). Knowledge Management (KM) technology typically focuses on content (creation, storage, sharing and use of data, information and knowledge). Yet, to achieve their common goals, teams and organizations need both KM and collaboration technology to make that more effective and efficient. This paper is interested in knowledge management and collaboration regarding their convergence and their integration. First, it contributes to a better understanding of the knowledge management and collaboration concepts. Second, it focuses on KM and collaboration convergence by presenting the different interpretation of this convergence. Third, this paper proposes a generic framework of collaborative knowledge management.