Sreyashi Nag

Zining Zhu, Haoming Jiang, Jingfeng Yang et al. · amazon-science, utoronto

Natural language is among the most accessible tools for explaining decisions to humans, and large pretrained language models (PLMs) have demonstrated impressive abilities to generate coherent natural language explanations (NLE). The existing NLE research perspectives do not take the audience into account. An NLE can have high textual quality, but it might not accommodate audiences' needs and preference. To address this limitation, we propose an alternative perspective, \textit{situated} NLE. On the evaluation side, we set up automated evaluation scores. These scores describe the properties of NLEs in lexical, semantic, and pragmatic categories. On the generation side, we identify three prompt engineering techniques and assess their applicability on the situations. Situated NLE provides a perspective and facilitates further research on the generation and evaluation of explanations.

Fenglin Liu, Zheng Li, Hongjian Zhou et al.

The adoption of large language models (LLMs) to assist clinicians has attracted remarkable attention. Existing works mainly adopt the close-ended question-answering (QA) task with answer options for evaluation. However, many clinical decisions involve answering open-ended questions without pre-set options. To better understand LLMs in the clinic, we construct a benchmark ClinicBench. We first collect eleven existing datasets covering diverse clinical language generation, understanding, and reasoning tasks. Furthermore, we construct six novel datasets and clinical tasks that are complex but common in real-world practice, e.g., open-ended decision-making, long document processing, and emerging drug analysis. We conduct an extensive evaluation of twenty-two LLMs under both zero-shot and few-shot settings. Finally, we invite medical experts to evaluate the clinical usefulness of LLMs. The benchmark data is available at https://github.com/AI-in-Health/ClinicBench.

Ran Xu, Hui Liu, Sreyashi Nag et al.

Retrieval-augmented generation (RAG) enhances the question-answering (QA) abilities of large language models (LLMs) by integrating external knowledge. However, adapting general-purpose RAG systems to specialized fields such as science and medicine poses unique challenges due to distribution shifts and limited access to domain-specific data. To tackle this, we propose SimRAG, a self-training approach that equips the LLM with joint capabilities of question answering and question generation for domain adaptation. Our method first fine-tunes the LLM on instruction-following, question-answering, and search-related data. Then, it prompts the same LLM to generate diverse domain-relevant questions from unlabeled corpora, with an additional filtering strategy to retain high-quality synthetic examples. By leveraging these self-generated synthetic examples, the LLM can improve their performance on domain-specific RAG tasks. Experiments on 11 datasets, spanning two backbone sizes and three domains, demonstrate that SimRAG outperforms baselines by 1.2\%--8.6\%.

Weiqi Wang, Limeng Cui, Xin Liu et al.

Goal-oriented script planning, or the ability to devise coherent sequences of actions toward specific goals, is commonly employed by humans to plan for typical activities. In e-commerce, customers increasingly seek LLM-based assistants to generate scripts and recommend products at each step, thereby facilitating convenient and efficient shopping experiences. However, this capability remains underexplored due to several challenges, including the inability of LLMs to simultaneously conduct script planning and product retrieval, difficulties in matching products caused by semantic discrepancies between planned actions and search queries, and a lack of methods and benchmark data for evaluation. In this paper, we step forward by formally defining the task of E-commerce Script Planning (EcomScript) as three sequential subtasks. We propose a novel framework that enables the scalable generation of product-enriched scripts by associating products with each step based on the semantic similarity between the actions and their purchase intentions. By applying our framework to real-world e-commerce data, we construct the very first large-scale EcomScript dataset, EcomScriptBench, which includes 605,229 scripts sourced from 2.4 million products. Human annotations are then conducted to provide gold labels for a sampled subset, forming an evaluation benchmark. Extensive experiments reveal that current (L)LMs face significant challenges with EcomScript tasks, even after fine-tuning, while injecting product purchase intentions improves their performance.

Dakuo Wang, Ting-Yao Hsu, Yuxuan Lu et al.

A/B testing experiment is a widely adopted method for evaluating UI/UX design decisions in modern web applications. Yet, traditional A/B testing remains constrained by its dependence on the large-scale and live traffic of human participants, and the long time of waiting for the testing result. Through formative interviews with six experienced industry practitioners, we identified critical bottlenecks in current A/B testing workflows. In response, we present AgentA/B, a novel system that leverages Large Language Model-based autonomous agents (LLM Agents) to automatically simulate user interaction behaviors with real webpages. AgentA/B enables scalable deployment of LLM agents with diverse personas, each capable of navigating the dynamic webpage and interactively executing multi-step interactions like search, clicking, filtering, and purchasing. In a demonstrative controlled experiment, we employ AgentA/B to simulate a between-subject A/B testing with 1,000 LLM agents Amazon.com, and compare agent behaviors with real human shopping behaviors at a scale. Our findings suggest AgentA/B can emulate human-like behavior patterns.

Xiusi Chen, Hongzhi Wen, Sreyashi Nag et al.

With the rapid development of large language models (LLMs), aligning LLMs with human values and societal norms to ensure their reliability and safety has become crucial. Reinforcement learning with human feedback (RLHF) and Constitutional AI (CAI) have been proposed for LLM alignment. However, these methods require either heavy human annotations or explicitly pre-defined constitutions, which are labor-intensive and resource-consuming. To overcome these drawbacks, we study constitution-based LLM alignment and propose a data-driven constitution discovery and self-alignment framework called IterAlign. IterAlign leverages red teaming to unveil the weaknesses of an LLM and automatically discovers new constitutions using a stronger LLM. These constitutions are then used to guide self-correction of the base LLM. Such a constitution discovery pipeline can be run iteratively and automatically to discover new constitutions that specifically target the alignment gaps in the current LLM. Empirical results on several safety benchmark datasets and multiple base LLMs show that IterAlign successfully improves truthfulness, helpfulness, harmlessness and honesty, improving the LLM alignment by up to $13.5\%$ in harmlessness.

Haoyu Han, Yaochen Xie, Hui Liu et al.

Large language models (LLMs) have demonstrated remarkable success across a wide range of tasks; however, they still encounter challenges in reasoning tasks that require understanding and inferring relationships between distinct pieces of information within text sequences. This challenge is particularly pronounced in tasks involving multi-step processes, such as logical reasoning and multi-hop question answering, where understanding implicit relationships between entities and leveraging multi-hop connections in the given context are crucial. Graphs, as fundamental data structures, explicitly represent pairwise relationships between entities, thereby offering the potential to enhance LLMs' reasoning capabilities. External graphs have proven effective in supporting LLMs across multiple tasks. However, in many reasoning tasks, no pre-existing graph structure is provided. Can we structure implicit knowledge derived from context into graphs to assist LLMs in reasoning? In this paper, we propose Reasoning with Graphs (RwG) by first constructing explicit graphs from the context and then leveraging these graphs to enhance LLM reasoning performance on reasoning tasks. Extensive experiments demonstrate the effectiveness of the proposed method in improving both logical reasoning and multi-hop question answering tasks.

Juanhui Li, Sreyashi Nag, Hui Liu et al.

In real-world NLP applications, Large Language Models (LLMs) offer promising solutions due to their extensive training on vast datasets. However, the large size and high computation demands of LLMs limit their practicality in many applications, especially when further fine-tuning is required. To address these limitations, smaller models are typically preferred for deployment. However, their training is hindered by the scarcity of labeled data. In contrast, unlabeled data is often readily which can be leveraged by using LLMs to generate pseudo-labels for training smaller models. This enables the smaller models (student) to acquire knowledge from LLMs(teacher) while reducing computational costs. This process introduces challenges, such as potential noisy pseudo-labels. Selecting high-quality and informative data is therefore critical to enhance model performance while improving the efficiency of data utilization. To address this, we propose LLKD that enables Learning with Less computational resources and less data for Knowledge Distillation from LLMs. LLKD is an adaptive sample selection method that incorporates signals from both the teacher and student. Specifically, it prioritizes samples where the teacher demonstrates high confidence in its labeling, indicating reliable labels, and where the student exhibits a high information need, identifying challenging samples that require further learning. Our comprehensive experiments show that LLKD achieves superior performance across various datasets with higher data efficiency.

Bing He, Sreyashi Nag, Limeng Cui et al.

E-commerce platforms typically store and structure product information and search data in a hierarchy. Efficiently categorizing user search queries into a similar hierarchical structure is paramount in enhancing user experience on e-commerce platforms as well as news curation and academic research. The significance of this task is amplified when dealing with sensitive query categorization or critical information dissemination, where inaccuracies can lead to considerable negative impacts. The inherent complexity of hierarchical query classification is compounded by two primary challenges: (1) the pronounced class imbalance that skews towards dominant categories, and (2) the inherent brevity and ambiguity of search queries that hinder accurate classification. To address these challenges, we introduce a novel framework that leverages hierarchical information through (i) enhanced representation learning that utilizes the contrastive loss to discern fine-grained instance relationships within the hierarchy, called ''instance hierarchy'', and (ii) a nuanced hierarchical classification loss that attends to the intrinsic label taxonomy, named ''label hierarchy''. Additionally, based on our observation that certain unlabeled queries share typographical similarities with labeled queries, we propose a neighborhood-aware sampling technique to intelligently select these unlabeled queries to boost the classification performance. Extensive experiments demonstrate that our proposed method is better than state-of-the-art (SOTA) on the proprietary Amazon dataset, and comparable to SOTA on the public datasets of Web of Science and RCV1-V2. These results underscore the efficacy of our proposed solution, and pave the path toward the next generation of hierarchy-aware query classification systems.

Zilong Wang, Jingfeng Yang, Sreyashi Nag et al.

Large language models (LLMs) have exhibited extraordinary performance in a variety of tasks while it remains challenging for them to solve complex multi-step tasks as agents. In practice, agents sensitive to the outcome of certain key steps which makes them likely to fail the task because of a subtle mistake in the planning trajectory. Recent approaches resort to calibrating the reasoning process through reinforcement learning. They reward or penalize every reasoning step with process supervision, as known as Process Reward Models (PRMs). However, PRMs are difficult and costly to scale up with a large number of next action candidates since they require extensive computations to acquire the training data through the per-step trajectory exploration. To mitigate this issue, we focus on the relative reward trend across successive reasoning steps and propose maintaining an increasing reward in the collected trajectories for process supervision, which we term Reward Rising Optimization (RRO). Specifically, we incrementally augment the process supervision until identifying a step exhibiting positive reward differentials, i.e. rising rewards, relative to its preceding iteration. This method dynamically expands the search space for the next action candidates, efficiently capturing high-quality data. We provide mathematical groundings and empirical results on the WebShop and InterCode-SQL benchmarks, showing that our proposed RRO achieves superior performance while requiring much less exploration cost.

Dong Liu, Sreyashi Nag

In this work, we address the brand entity linking problem for e-commerce search queries. The entity linking task is done by either i)a two-stage process consisting of entity mention detection followed by entity disambiguation or ii) an end-to-end linking approaches that directly fetch the target entity given the input text. The task presents unique challenges: queries are extremely short (averaging 2.4 words), lack natural language structure, and must handle a massive space of unique brands. We present a two-stage approach combining named-entity recognition with matching, and a novel end-to-end solution using extreme multi-class classification. We validate our solutions by both offline benchmarks and the impact of online A/B test.

Sreyashi Nag, Mihir Kale, Varun Lakshminarasimhan et al.

We explore ways of incorporating bilingual dictionaries to enable semi-supervised neural machine translation. Conventional back-translation methods have shown success in leveraging target side monolingual data. However, since the quality of back-translation models is tied to the size of the available parallel corpora, this could adversely impact the synthetically generated sentences in a low resource setting. We propose a simple data augmentation technique to address both this shortcoming. We incorporate widely available bilingual dictionaries that yield word-by-word translations to generate synthetic sentences. This automatically expands the vocabulary of the model while maintaining high quality content. Our method shows an appreciable improvement in performance over strong baselines.

Mihir Kale, Aditya Siddhant, Sreyashi Nag et al.

Pre-trained word embeddings are the primary method for transfer learning in several Natural Language Processing (NLP) tasks. Recent works have focused on using unsupervised techniques such as language modeling to obtain these embeddings. In contrast, this work focuses on extracting representations from multiple pre-trained supervised models, which enriches word embeddings with task and domain specific knowledge. Experiments performed in cross-task, cross-domain and cross-lingual settings indicate that such supervised embeddings are helpful, especially in the low-resource setting, but the extent of gains is dependent on the nature of the task and domain. We make our code publicly available.

Anand Gupta, Hardeo Thakur, Ritvik Shrivastava et al.

With the spreading prevalence of Big Data, many advances have recently been made in this field. Frameworks such as Apache Hadoop and Apache Spark have gained a lot of traction over the past decades and have become massively popular, especially in industries. It is becoming increasingly evident that effective big data analysis is key to solving artificial intelligence problems. Thus, a multi-algorithm library was implemented in the Spark framework, called MLlib. While this library supports multiple machine learning algorithms, there is still scope to use the Spark setup efficiently for highly time-intensive and computationally expensive procedures like deep learning. In this paper, we propose a novel framework that combines the distributive computational abilities of Apache Spark and the advanced machine learning architecture of a deep multi-layer perceptron (MLP), using the popular concept of Cascade Learning. We conduct empirical analysis of our framework on two real world datasets. The results are encouraging and corroborate our proposed framework, in turn proving that it is an improvement over traditional big data analysis methods that use either Spark or Deep learning as individual elements.