Lewis Mitchell

Joshua Watt, Lewis Mitchell, Jonathan Tuke

Personality profiling has been utilised by companies for targeted advertising, political campaigns and public health campaigns. However, the accuracy and versatility of such models remains relatively unknown. Here we explore the extent to which peoples' online digital footprints can be used to profile their Myers-Briggs personality type. We analyse and compare four models: logistic regression, naive Bayes, support vector machines (SVMs) and random forests. We discover that a SVM model achieves the best accuracy of 20.95% for predicting a complete personality type. However, logistic regression models perform only marginally worse and are significantly faster to train and perform predictions. Moreover, we develop a statistical framework for assessing the importance of different sets of features in our models. We discover some features to be more informative than others in the Intuitive/Sensory (p = 0.032) and Thinking/Feeling (p = 0.019) models. Many labelled datasets present substantial class imbalances of personal characteristics on social media, including our own. We therefore highlight the need for attentive consideration when reporting model performance on such datasets and compare a number of methods to fix class-imbalance problems.

Curtis Murray, Lewis Mitchell, Jonathan Tuke et al.

Understanding patient experience in healthcare is increasingly important and desired by medical professionals in a patient-centered care approach. Healthcare discourse on social media presents an opportunity to gain a unique perspective on patient-reported experiences, complementing traditional survey data. These social media reports often appear as first-hand accounts of patients' journeys through the healthcare system, whose details extend beyond the confines of structured surveys and at a far larger scale than focus groups. However, in contrast with the vast presence of patient-experience data on social media and the potential benefits the data offers, it attracts comparatively little research attention due to the technical proficiency required for text analysis. In this paper, we introduce the Design-Acquire-Process-Model-Analyse-Visualise (DAPMAV) framework to provide an overview of techniques and an approach to capture patient-reported experiences from social media data. We apply this framework in a case study on prostate cancer data from /r/ProstateCancer, demonstrate the framework's value in capturing specific aspects of patient concern (such as sexual dysfunction), provide an overview of the discourse, and show narrative and emotional progression through these stories. We anticipate this framework to apply to a wide variety of areas in healthcare, including capturing and differentiating experiences across minority groups, geographic boundaries, and types of illnesses.

Saranzaya Magsarjav, Melissa Humphries, Jonathan Tuke et al.

Sentiment analysis in Twitter datasets is important because it enables monitoring public opinion on products and analysis of political and social movements. One critical step is preprocessing: the automated processing of text for machine learning algorithms. Preprocessing plays a critical role in reducing noise and improving efficiency. However, little research has systematically examined the order in which preprocessing techniques are implemented. We find that, when accounting for order, spelling correction is the least impactful preprocessing technique, whereas tokenisation is the most impactful. Stemming and stop-word removal are interchangeable, and it is better to remove stop words without removing negation. The best order for applying the preprocessing techniques was tokenisation, text cleaning, stemming, and then stopword removal. Our results provide a systematic approach for practitioners to deploy preprocessing to improve model output without the costly preprocessing exploratory phase.

Yi Ren, Lewis Mitchell, Matthew Roughan

Understanding moral values in social media text offers insight into moral judgement formation, and supervised NLP models trained on crowdsourced data have achieved strong classification performance. However, most approaches simplify the problem by aggregating multiple annotators' labels into a single "ground truth", overlooking the inherent subjectivity of the task. In practice, there are disagreements between annotators caused by personal viewpoint or inherent ambiguities, particularly for short tweets. Here, we extend a pretrained language model with a layer that learns annotator-specific features. Our model improves predictions of individual annotations and yields representations that reveal meaningful insights into annotators' moral perspectives. We show that models trained on aggregated labels may hide variation and give a misleading impression of performance. Overall, we demonstrate that disagreement reflects the inherent subjectivity of the task and that modelling individual perspectives creates benefits for moral classification of texts.

Curtis Murray, Lewis Mitchell, Jonathan Tuke et al.

This study introduces a novel methodology for modelling patient emotions from online patient experience narratives. We employed metadata network topic modelling to analyse patient-reported experiences from Care Opinion, revealing key emotional themes linked to patient-caregiver interactions and clinical outcomes. We develop a probabilistic, context-specific emotion recommender system capable of predicting both multilabel emotions and binary sentiments using a naive Bayes classifier using contextually meaningful topics as predictors. The superior performance of our predicted emotions under this model compared to baseline models was assessed using the information retrieval metrics nDCG and Q-measure, and our predicted sentiments achieved an F1 score of 0.921, significantly outperforming standard sentiment lexicons. This method offers a transparent, cost-effective way to understand patient feedback, enhancing traditional collection methods and informing individualised patient care. Our findings are accessible via an R package and interactive dashboard, providing valuable tools for healthcare researchers and practitioners.

Saranzaya Magsarjav, Melissa Humphries, Jonathan Tuke et al.

Topic modelling in Natural Language Processing uncovers hidden topics in large, unlabelled text datasets. It is widely applied in fields such as information retrieval, content summarisation, and trend analysis across various disciplines. However, probabilistic topic models can produce different results when rerun due to their stochastic nature, leading to inconsistencies in latent topics. Factors like corpus shuffling, rare text removal, and document elimination contribute to these variations. This instability affects replicability, reliability, and interpretation, raising concerns about whether topic models capture meaningful topics or just noise. To address these problems, we defined a new stability measure that incorporates accuracy and consistency and uses the generative properties of LDA to generate a new corpus with ground truth. These generated corpora are run through LDA 50 times to determine the variability in the output. We show that LDA can correctly determine the underlying number of topics in the documents. We also find that LDA is more internally consistent, as the multiple reruns return similar topics; however, these topics are not the true topics.

Jiaqi Yao, Lewis Mitchell, John Maclean et al.

Data-driven modeling of nonlinear dynamical systems is often hampered by measurement noise. We propose a denoising framework, called Runge-Kutta and Total Variation Based Implicit Neural Representation (RKTV-INR), that represents the state trajectory with an implicit neural representation (INR) fitted directly to noisy observations. Runge-Kutta integration and total variation are imposed as constraints to ensure that the reconstructed state is a trajectory of a dynamical system that remains close to the original data. The trained INR yields a clean, continuous trajectory and provides accurate first-order derivatives via automatic differentiation. These denoised states and derivatives are then supplied to Sparse Identification of Nonlinear Dynamics (SINDy) to recover the governing equations. Experiments demonstrate effective noise suppression, precise derivative estimation, and reliable system identification.

Indu Bala, Lewis Mitchell, Marianne H Gillam

Mesh implants are widely utilized in hernia repair surgeries, but postoperative complications present a significant concern. This study analyzes patient reports from the Manufacturer and User Facility Device Experience (MAUDE) database spanning 2000 to 2021 to investigate the emotional aspects of patients following mesh implantation using Natural Language Processing (NLP). Employing the National Research Council Canada (NRC) Emotion Lexicon and TextBlob for sentiment analysis, the research categorizes patient narratives into eight emotions (anger, fear, anticipation, trust, surprise, sadness, joy, and disgust) and assesses sentiment polarity. The goal is to discern patterns in patient sentiment over time and to identify reports signaling urgent concerns, referred to as "Concern Reports," thereby understanding shifts in patient experiences in relation to changes in medical device regulation and technological advancements in healthcare. The study detected an increase in Concern Reports and higher emotional intensity during the periods of 2011-2012 and 2017-2018. Through temporal analysis of Concern Reports and overall sentiment, this research provides valuable insights for healthcare practitioners, enhancing their understanding of patient experiences post-surgery, which is critical for improving preoperative counselling, postoperative care, and preparing patients for mesh implant surgeries. The study underscores the importance of emotional considerations in medical practices and the potential for sentiment analysis to inform and enhance patient care.

Ryan J. Gallagher, Morgan R. Frank, Lewis Mitchell et al.

A common task in computational text analyses is to quantify how two corpora differ according to a measurement like word frequency, sentiment, or information content. However, collapsing the texts' rich stories into a single number is often conceptually perilous, and it is difficult to confidently interpret interesting or unexpected textual patterns without looming concerns about data artifacts or measurement validity. To better capture fine-grained differences between texts, we introduce generalized word shift graphs, visualizations which yield a meaningful and interpretable summary of how individual words contribute to the variation between two texts for any measure that can be formulated as a weighted average. We show that this framework naturally encompasses many of the most commonly used approaches for comparing texts, including relative frequencies, dictionary scores, and entropy-based measures like the Kullback-Leibler and Jensen-Shannon divergences. Through several case studies, we demonstrate how generalized word shift graphs can be flexibly applied across domains for diagnostic investigation, hypothesis generation, and substantive interpretation. By providing a detailed lens into textual shifts between corpora, generalized word shift graphs help computational social scientists, digital humanists, and other text analysis practitioners fashion more robust scientific narratives.

Curtis Murray, Lewis Mitchell, Jonathan Tuke et al.

Social media discussion of COVID-19 provides a rich source of information into how the virus affects people's lives that is qualitatively different from traditional public health datasets. In particular, when individuals self-report their experiences over the course of the virus on social media, it can allow for identification of the emotions each stage of symptoms engenders in the patient. Posts to the Reddit forum r/COVID19Positive contain first-hand accounts from COVID-19 positive patients, giving insight into personal struggles with the virus. These posts often feature a temporal structure indicating the number of days after developing symptoms the text refers to. Using topic modelling and sentiment analysis, we quantify the change in discussion of COVID-19 throughout individuals' experiences for the first 14 days since symptom onset. Discourse on early symptoms such as fever, cough, and sore throat was concentrated towards the beginning of the posts, while language indicating breathing issues peaked around ten days. Some conversation around critical cases was also identified and appeared at a roughly constant rate. We identified two clear clusters of positive and negative emotions associated with the evolution of these symptoms and mapped their relationships. Our results provide a perspective on the patient experience of COVID-19 that complements other medical data streams and can potentially reveal when mental health issues might appear.

Vanessa Glenny, Jonathan Tuke, Nigel Bean et al.

In the Humanities and Social Sciences, there is increasing interest in approaches to information extraction, prediction, intelligent linkage, and dimension reduction applicable to large text corpora. With approaches in these fields being grounded in traditional statistical techniques, the need arises for frameworks whereby advanced NLP techniques such as topic modelling may be incorporated within classical methodologies. This paper provides a classical, supervised, statistical learning framework for prediction from text, using topic models as a data reduction method and the topics themselves as predictors, alongside typical statistical tools for predictive modelling. We apply this framework in a Social Sciences context (applied animal behaviour) as well as a Humanities context (narrative analysis) as examples of this framework. The results show that topic regression models perform comparably to their much less efficient equivalents that use individual words as predictors.

Ahmad Hany Hossny, Lewis Mitchell

Event detection using social media streams needs a set of informative features with strong signals that need minimal preprocessing and are highly associated with events of interest. Identifying these informative features as keywords from Twitter is challenging, as people use informal language to express their thoughts and feelings. This informality includes acronyms, misspelled words, synonyms, transliteration and ambiguous terms. In this paper, we propose an efficient method to select the keywords frequently used in Twitter that are mostly associated with events of interest such as protests. The volume of these keywords is tracked in real time to identify the events of interest in a binary classification scheme. We use keywords within word-pairs to capture the context. The proposed method is to binarize vectors of daily counts for each word-pair by applying a spike detection temporal filter, then use the Jaccard metric to measure the similarity of the binary vector for each word-pair with the binary vector describing event occurrence. The top n word-pairs are used as features to classify any day to be an event or non-event day. The selected features are tested using multiple classifiers such as Naive Bayes, SVM, Logistic Regression, KNN and decision trees. They all produced AUC ROC scores up to 0.91 and F1 scores up to 0.79. The experiment is performed using the English language in multiple cities such as Melbourne, Sydney and Brisbane as well as the Indonesian language in Jakarta. The two experiments, comprising different languages and locations, yielded similar results.

Peter Mathews, Caitlin Gray, Lewis Mitchell et al.

Tweet clustering for event detection is a powerful modern method to automate the real-time detection of events. In this work we present a new tweet clustering approach, using a probabilistic approach to incorporate temporal information. By analysing the distribution of time gaps between tweets we show that the gaps between pairs of related tweets exhibit exponential decay, whereas the gaps between unrelated tweets are approximately uniform. Guided by this insight, we use probabilistic arguments to estimate the likelihood that a pair of tweets are related, and build an improved clustering method. Our method Social Media Event Response Clustering (SMERC) creates clusters of tweets based on their tendency to be related to a single event. We evaluate our method at three levels: through traditional event prediction from tweet clustering, by measuring the improvement in quality of clusters created, and also comparing the clustering precision and recall with other methods. By applying SMERC to tweets collected during a number of sporting events, we demonstrate that incorporating temporal information leads to state of the art clustering performance.

Jonathan Tuke, Andrew Nguyen, Mehwish Nasim et al.

The combination of large open data sources with machine learning approaches presents a potentially powerful way to predict events such as protest or social unrest. However, accounting for uncertainty in such models, particularly when using diverse, unstructured datasets such as social media, is essential to guarantee the appropriate use of such methods. Here we develop a Bayesian method for predicting social unrest events in Australia using social media data. This method uses machine learning methods to classify individual postings to social media as being relevant, and an empirical Bayesian approach to calculate posterior event probabilities. We use the method to predict events in Australian cities over a period in 2017/18.

Ahmad Hany Hossny, Terry Moschou, Grant Osborne et al.

Extracting textual features from tweets is a challenging process due to the noisy nature of the content and the weak signal of most of the words used. In this paper, we propose using singular value decomposition (SVD) with clustering to enhance the signals of the textual features in the tweets to improve the correlation with events. The proposed technique applies SVD to the time series vector for each feature to factorize the matrix of feature/day counts, in order to ensure the independence of the feature vectors. Afterwards, the k-means clustering is applied to build a look-up table that maps members of each cluster to the cluster-centroid. The lookup table is used to map each feature in the original data to the centroid of its cluster, then we calculate the sum of the term frequency vectors of all features in each cluster to the term-frequency-vector of the cluster centroid. To test the technique we calculated the correlations of the cluster centroids with the golden standard record (GSR) vector before and after summing the vectors of the cluster members to the centroid-vector. The proposed method is applied to multiple correlation techniques including the Pearson, Spearman, distance correlation and Kendal Tao. The experiments have also considered the different word forms and lengths of the features including keywords, n-grams, skip-grams and bags-of-words. The correlation results are enhanced significantly as the highest correlation scores have increased from 0.3 to 0.6, and the average correlation scores have increased from 0.3 to 0.4.

P. S. Dodds, E. M. Clark, S. Desu et al.

We demonstrate that the concerns expressed by Garcia et al. are misplaced, due to (1) a misreading of our findings in [1]; (2) a widespread failure to examine and present words in support of asserted summary quantities based on word usage frequencies; and (3) a range of misconceptions about word usage frequency, word rank, and expert-constructed word lists. In particular, we show that the English component of our study compares well statistically with two related surveys, that no survey design influence is apparent, and that estimates of measurement error do not explain the positivity biases reported in our work and that of others. We further demonstrate that for the frequency dependence of positivity---of which we explored the nuances in great detail in [1]---Garcia et al. did not perform a reanalysis of our data---they instead carried out an analysis of a different, statistically improper data set and introduced a nonlinearity before performing linear regression.

Peter Sheridan Dodds, Eric M. Clark, Suma Desu et al.

Using human evaluation of 100,000 words spread across 24 corpora in 10 languages diverse in origin and culture, we present evidence of a deep imprint of human sociality in language, observing that (1) the words of natural human language possess a universal positivity bias; (2) the estimated emotional content of words is consistent between languages under translation; and (3) this positivity bias is strongly independent of frequency of word usage. Alongside these general regularities, we describe inter-language variations in the emotional spectrum of languages which allow us to rank corpora. We also show how our word evaluations can be used to construct physical-like instruments for both real-time and offline measurement of the emotional content of large-scale texts.