Ching-Yuan Chen

Chen-Chi Chang, Ching-Yuan Chen, Hung-Shin Lee et al.

This study introduces a comprehensive benchmark designed to evaluate the performance of large language models (LLMs) in understanding and processing cultural knowledge, with a specific focus on Hakka culture as a case study. Leveraging Bloom's Taxonomy, the study develops a multi-dimensional framework that systematically assesses LLMs across six cognitive domains: Remembering, Understanding, Applying, Analyzing, Evaluating, and Creating. This benchmark extends beyond traditional single-dimensional evaluations by providing a deeper analysis of LLMs' abilities to handle culturally specific content, ranging from basic recall of facts to higher-order cognitive tasks such as creative synthesis. Additionally, the study integrates Retrieval-Augmented Generation (RAG) technology to address the challenges of minority cultural knowledge representation in LLMs, demonstrating how RAG enhances the models' performance by dynamically incorporating relevant external information. The results highlight the effectiveness of RAG in improving accuracy across all cognitive domains, particularly in tasks requiring precise retrieval and application of cultural knowledge. However, the findings also reveal the limitations of RAG in creative tasks, underscoring the need for further optimization. This benchmark provides a robust tool for evaluating and comparing LLMs in culturally diverse contexts, offering valuable insights for future research and development in AI-driven cultural knowledge preservation and dissemination.

Hung-Shin Lee, Chen-Chi Chang, Ching-Yuan Chen et al.

This study proposes a cognitive benchmarking framework to evaluate how large language models (LLMs) process and apply culturally specific knowledge. The framework integrates Bloom's Taxonomy with Retrieval-Augmented Generation (RAG) to assess model performance across six hierarchical cognitive domains: Remembering, Understanding, Applying, Analyzing, Evaluating, and Creating. Using a curated Taiwanese Hakka digital cultural archive as the primary testbed, the evaluation measures LLM-generated responses' semantic accuracy and cultural relevance.

Chu-Hsuan Lee, Chen-Chi Chang, Hung-Shin Lee et al.

With many endangered languages at risk of disappearing, efforts to preserve them now rely more than ever on using technology alongside culturally informed teaching strategies. This study examines user behaviors in TALKA, a generative AI-powered chatbot designed for Hakka language engagement, by employing a dual-layered analytical framework grounded in Bloom's Taxonomy of cognitive processes and dialogue act categorization. We analyzed 7,077 user utterances, each carefully annotated according to six cognitive levels and eleven dialogue act types. These included a variety of functions, such as asking for information, requesting translations, making cultural inquiries, and using language creatively. Pragmatic classifications further highlight how different types of dialogue acts--such as feedback, control commands, and social greetings--align with specific cognitive intentions. The results suggest that generative AI chatbots can support language learning in meaningful ways--especially when they are designed with an understanding of how users think and communicate. They may also help learners express themselves more confidently and connect with their cultural identity. The TALKA case provides empirical insights into how AI-mediated dialogue facilitates cognitive development in low-resource language learners, as well as pragmatic negotiation and socio-cultural affiliation. By focusing on AI-assisted language learning, this study offers new insights into how technology can support language preservation and educational practice.