Jiuyun Jiang

Jiuyun Jiang, Yuecheng Hong, Bo Yang et al.

Modeling coordination among generative agents in complex multi-round decision-making presents a core challenge for AI and operations management. Although behavioral experiments have revealed cognitive biases behind supply chain inefficiencies, traditional methods face scalability and control limitations. We introduce a scalable experimental paradigm using Large Language Models (LLMs) to simulate multi-stage supply chain dynamics. Grounded in a Hierarchical Reasoning Framework, this study specifically analyzes the impact of cognitive heterogeneity on agent interactions. Unlike prior homogeneous settings, we employ DeepSeek and GPT agents to systematically vary reasoning sophistication across supply chain tiers. Through rigorously replicated and statistically validated simulations, we investigate how this cognitive diversity influences collective outcomes. Results indicate that agents exhibit myopic and self-interested behaviors that exacerbate systemic inefficiencies. However, we demonstrate that information sharing effectively mitigates these adverse effects. Our findings extend traditional behavioral methods and offer new insights into the dynamics of AI-enabled organizations. This work underscores both the potential and limitations of LLM-based agents as proxies for human decision-making in complex operational environments.

Haojie Wang, Jiuyun Jiang, L. Jeff Hong et al.

The development of large language models (LLMs) has provided new tools for research in supply chain management (SCM). In this paper, we introduce a retrieval-augmented generation (RAG) framework that dynamically integrates external knowledge into the inference process, and develop a domain-specialized SCM LLM, which demonstrates expert-level competence by passing standardized SCM examinations and beer game tests. We further employ the use of LLMs to conduct horizontal and vertical supply chain games, in order to analyze competition and cooperation within supply chains. Our experiments show that RAG significantly improves performance on SCM tasks. Moreover, game-theoretic analysis reveals that the LLM can reproduce insights from the classical SCM literature, while also uncovering novel behaviors and offering fresh perspectives on phenomena such as the bullwhip effect. This paper opens the door for exploring cooperation and competition for complex supply chain network through the lens of LLMs.