Lujain Ibrahim

Vishakh Padmakumar, Lujain Ibrahim, Zora Zhiruo Wang et al.

AI tools are increasingly integrated into real-world workflows. However, existing measures of reliance on these tools focus on AI output adoption or on self-reported indicators, rather than how task effort is distributed between users and tools. Here, we introduce offloading score, a measure of reliance that quantifies the fraction of cognitive effort offloaded to an AI tool. Offloading Score is simulation-based -- we construct a counterfactual workflow by estimating how the user would have completed the task without the tool, and then computing the fraction of steps saved by using the tool. We validate offloading score through intrinsic evaluations of metric validity, and a controlled user study ($n=40$) with developers performing programming tasks using AI tools. We vary time pressure to test whether reliance measures capture the known increase in reliance under time pressure. We show that offloading score detects significantly higher reliance in time-constrained settings ($+43\%$, $p=0.018$), while usage-based and self-reported baseline measures of reliance do not distinguish the conditions. We complement this with descriptive insights showing that higher reliance manifests as greater delegation of subtasks to the tool and more direct reuse of AI outputs. Finally, we demonstrate an approach of using offloading score in combination with target outcomes of a task (e.g., code understanding) to identify when reliance may be (in)appropriate. Our framework offers two contributions: an instrument users can apply to measure and reflect on their own reliance, and a quantitative signal that agent designers can utilize to mitigate overreliance.

Myra Cheng, Isabel Sieh, Humishka Zope et al. · stanford

LLMs can be socially sycophantic, affirming users when they ask questions like "am I in the wrong?" rather than providing genuine assessment. We hypothesize that this behavior arises from incorrect assumptions about the user, like underestimating how often users are seeking information over reassurance. We present Verbalized Assumptions, a framework for eliciting these assumptions from LLMs. Verbalized Assumptions provide insight into LLM sycophancy, delusion, and other safety issues, e.g., the top bigram in LLMs' assumptions on social sycophancy datasets is ``seeking validation.'' We provide evidence for a causal link between Verbalized Assumptions and sycophantic model behavior: our assumption probes (linear probes trained on internal representations of these assumptions) enable interpretable fine-grained steering of social sycophancy. We explore why LLMs default to sycophantic assumptions: on identical queries, people expect more objective and informative responses from AI than from other humans, but LLMs trained on human-human conversation do not account for this difference in expectations. Our work contributes a new understanding of assumptions as a mechanism for sycophancy.

Canfer Akbulut, Rasmi Elasmar, Abhishek Roy et al.

Interest in the concept of AI-driven harmful manipulation is growing, yet current approaches to evaluating it are limited. This paper introduces a framework for evaluating harmful AI manipulation via context-specific human-AI interaction studies. We illustrate the utility of this framework by assessing an AI model with 10,101 participants spanning interactions in three AI use domains (public policy, finance, and health) and three locales (US, UK, and India). Overall, we find that that the tested model can produce manipulative behaviours when prompted to do so and, in experimental settings, is able to induce belief and behaviour changes in study participants. We further find that context matters: AI manipulation differs between domains, suggesting that it needs to be evaluated in the high-stakes context(s) in which an AI system is likely to be used. We also identify significant differences across our tested geographies, suggesting that AI manipulation results from one geographic region may not generalise to others. Finally, we find that the frequency of manipulative behaviours (propensity) of an AI model is not consistently predictive of the likelihood of manipulative success (efficacy), underscoring the importance of studying these dimensions separately. To facilitate adoption of our evaluation framework, we detail our testing protocols and make relevant materials publicly available. We conclude by discussing open challenges in evaluating harmful manipulation by AI models.

Andrew M. Bean, Ryan Othniel Kearns, Angelika Romanou et al.

Evaluating large language models (LLMs) is crucial for both assessing their capabilities and identifying safety or robustness issues prior to deployment. Reliably measuring abstract and complex phenomena such as 'safety' and 'robustness' requires strong construct validity, that is, having measures that represent what matters to the phenomenon. With a team of 29 expert reviewers, we conduct a systematic review of 445 LLM benchmarks from leading conferences in natural language processing and machine learning. Across the reviewed articles, we find patterns related to the measured phenomena, tasks, and scoring metrics which undermine the validity of the resulting claims. To address these shortcomings, we provide eight key recommendations and detailed actionable guidance to researchers and practitioners in developing LLM benchmarks.

Meryl Ye, Lujain Ibrahim, Jessica Y. Bo et al.

AI sycophancy has become a prominent concern in large language model (LLM) research. Yet the term lacks a consistent definition and has been applied to behaviors ranging from agreeing with a user's false claim to excessively praising the user to withholding corrective feedback. When researchers, companies, and policymakers use the same term to describe different behaviors, evaluation results become difficult to compare, mitigation strategies fail to transfer, and systems that are resistant to one form of sycophancy continue exhibiting other forms. To address this, we make two contributions. First, we reviewed 70 papers on AI sycophancy to develop a taxonomy of how the behavior has been defined and measured. The taxonomy distinguishes (1) whether a model is sycophantic toward a user's positions and beliefs, or toward the user's broader personal traits and emotions, and (2) whether this occurs through explicit, direct language or more implicit, subtle behaviors such as framing, omission, or tone. Mapping existing literature to our taxonomy reveals that current research has focused on overt forms of sycophancy toward users' beliefs, leaving more subtle and person-directed behaviors relatively understudied. Second, we surveyed 106 experts in AI sycophancy and related fields to examine whether researchers agree on which model behaviors are sycophantic. While experts are nearly unanimous in believing that sycophancy is a significant problem in current AI systems (94.3% agree), they disagree substantially on which specific behaviors qualify. Together, these findings demonstrate that AI sycophancy is a broad family of behaviors with different measurement challenges, intervention requirements, and governance implications. Our taxonomy provides a shared vocabulary for understanding and addressing these behaviors.

Lujain Ibrahim, Franziska Sofia Hafner, Myra Cheng et al.

Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075 participants, 12,766 human-AI conversations), including a three-week study with a census-representative U.S. sample, we provide longitudinal experimental evidence that sycophantic AI shifts how users approach their closest relationships. We show that sycophantic AI immediately delivers the emotional and esteem support users typically associate with close friends and family. Over three weeks of such interactions, users became nearly as likely to seek personal advice from sycophantic AI as from close friends and family, and reported lower satisfaction with their real-world social interactions. When given a choice among AI response styles, a majority preferred sycophantic AI -- not for the quality of its advice, but because it made them feel most understood. Together, these findings offer a relational account of AI sycophancy: by providing frictionless understanding, it may quietly raise the bar against which human relationships are judged.

Lujain Ibrahim, Saffron Huang, Umang Bhatt et al.

Current AI evaluation methods, which rely on static, model-only tests, fail to account for harms that emerge through sustained human-AI interaction. As AI systems proliferate and are increasingly integrated into real-world applications, this disconnect between evaluation approaches and actual usage becomes more significant. In this paper, we propose a shift towards evaluation based on \textit{interactional ethics}, which focuses on \textit{interaction harms} - issues like inappropriate parasocial relationships, social manipulation, and cognitive overreliance that develop over time through repeated interaction, rather than through isolated outputs. First, we discuss the limitations of current evaluation methods, which (1) are static, (2) assume a universal user experience, and (3) have limited construct validity. Drawing on research from human-computer interaction, natural language processing, and the social sciences, we present practical principles for designing interactive evaluations. These include ecologically valid interaction scenarios, human impact metrics, and diverse human participation approaches. Finally, we explore implementation challenges and open research questions for researchers, practitioners, and regulators aiming to integrate interactive evaluations into AI governance frameworks. This work lays the groundwork for developing more effective evaluation methods that better capture the complex dynamics between humans and AI systems.

Myra Cheng, Sunny Yu, Cinoo Lee et al. · cmu

LLMs are known to exhibit sycophancy: agreeing with and flattering users, even at the cost of correctness. Prior work measures sycophancy only as direct agreement with users' explicitly stated beliefs that can be compared to a ground truth. This fails to capture broader forms of sycophancy such as affirming a user's self-image or other implicit beliefs. To address this gap, we introduce social sycophancy, characterizing sycophancy as excessive preservation of a user's face (their desired self-image), and present ELEPHANT, a benchmark for measuring social sycophancy in an LLM. Applying our benchmark to 11 models, we show that LLMs consistently exhibit high rates of social sycophancy: on average, they preserve user's face 45 percentage points more than humans in general advice queries and in queries describing clear user wrongdoing (from Reddit's r/AmITheAsshole). Furthermore, when prompted with perspectives from either side of a moral conflict, LLMs affirm both sides (depending on whichever side the user adopts) in 48% of cases--telling both the at-fault party and the wronged party that they are not wrong--rather than adhering to a consistent moral or value judgment. We further show that social sycophancy is rewarded in preference datasets, and that while existing mitigation strategies for sycophancy are limited in effectiveness, model-based steering shows promise for mitigating these behaviors. Our work provides theoretical grounding and an empirical benchmark for understanding and addressing sycophancy in the open-ended contexts that characterize the vast majority of LLM use cases.

Lujain Ibrahim, Luc Rocher, Ana Valdivia · oxford

The proliferation of applications using artificial intelligence (AI) systems has led to a growing number of users interacting with these systems through sophisticated interfaces. Human-computer interaction research has long shown that interfaces shape both user behavior and user perception of technical capabilities and risks. Yet, practitioners and researchers evaluating the social and ethical risks of AI systems tend to overlook the impact of anthropomorphic, deceptive, and immersive interfaces on human-AI interactions. Here, we argue that design features of interfaces with adaptive AI systems can have cascading impacts, driven by feedback loops, which extend beyond those previously considered. We first conduct a scoping review of AI interface designs and their negative impact to extract salient themes of potentially harmful design patterns in AI interfaces. Then, we propose Design-Enhanced Control of AI systems (DECAI), a conceptual model to structure and facilitate impact assessments of AI interface designs. DECAI draws on principles from control systems theory -- a theory for the analysis and design of dynamic physical systems -- to dissect the role of the interface in human-AI systems. Through two case studies on recommendation systems and conversational language model systems, we show how DECAI can be used to evaluate AI interface designs.

Lujain Ibrahim, Canfer Akbulut, Rasmi Elasmar et al.

The tendency of users to anthropomorphise large language models (LLMs) is of growing interest to AI developers, researchers, and policy-makers. Here, we present a novel method for empirically evaluating anthropomorphic LLM behaviours in realistic and varied settings. Going beyond single-turn static benchmarks, we contribute three methodological advances in state-of-the-art (SOTA) LLM evaluation. First, we develop a multi-turn evaluation of 14 anthropomorphic behaviours. Second, we present a scalable, automated approach by employing simulations of user interactions. Third, we conduct an interactive, large-scale human subject study (N=1101) to validate that the model behaviours we measure predict real users' anthropomorphic perceptions. We find that all SOTA LLMs evaluated exhibit similar behaviours, characterised by relationship-building (e.g., empathy and validation) and first-person pronoun use, and that the majority of behaviours only first occur after multiple turns. Our work lays an empirical foundation for investigating how design choices influence anthropomorphic model behaviours and for progressing the ethical debate on the desirability of these behaviours. It also showcases the necessity of multi-turn evaluations for complex social phenomena in human-AI interaction.

Lujain Ibrahim, Myra Cheng

Anthropomorphism, or the attribution of human traits to technology, is an automatic and unconscious response that occurs even in those with advanced technical expertise. In this position paper, we analyze hundreds of thousands of research articles to present empirical evidence of the prevalence and growth of anthropomorphic terminology in research on large language models (LLMs). We argue for challenging the deeper assumptions reflected in this terminology -- which, though often useful, may inadvertently constrain LLM development -- and broadening beyond them to open new pathways for understanding and improving LLMs. Specifically, we identify and examine five anthropomorphic assumptions that shape research across the LLM development lifecycle. For each assumption (e.g., that LLMs must use natural language for reasoning, or that they should be evaluated on benchmarks originally meant for humans), we demonstrate empirical, non-anthropomorphic alternatives that remain under-explored yet offer promising directions for LLM research and development.

Lujain Ibrahim, Franziska Sofia Hafner, Luc Rocher · oxford

Artificial intelligence (AI) developers are increasingly building language models with warm and empathetic personas that millions of people now use for advice, therapy, and companionship. Here, we show how this creates a significant trade-off: optimizing language models for warmth undermines their reliability, especially when users express vulnerability. We conducted controlled experiments on five language models of varying sizes and architectures, training them to produce warmer, more empathetic responses, then evaluating them on safety-critical tasks. Warm models showed substantially higher error rates (+10 to +30 percentage points) than their original counterparts, promoting conspiracy theories, providing incorrect factual information, and offering problematic medical advice. They were also significantly more likely to validate incorrect user beliefs, particularly when user messages expressed sadness. Importantly, these effects were consistent across different model architectures, and occurred despite preserved performance on standard benchmarks, revealing systematic risks that current evaluation practices may fail to detect. As human-like AI systems are deployed at an unprecedented scale, our findings indicate a need to rethink how we develop and oversee these systems that are reshaping human relationships and social interaction.

Lujain Ibrahim, Katherine M. Collins, Sunnie S. Y. Kim et al. · stanford

Large language models (LLMs) distinguish themselves from previous technologies by functioning as collaborative "thought partners," capable of engaging more fluidly in natural language. As LLMs increasingly influence consequential decisions across diverse domains from healthcare to personal advice, the risk of overreliance - relying on LLMs beyond their capabilities - grows. This position paper argues that measuring and mitigating overreliance must become central to LLM research and deployment. First, we consolidate risks from overreliance at both the individual and societal levels, including high-stakes errors, governance challenges, and cognitive deskilling. Then, we explore LLM characteristics, system design features, and user cognitive biases that - together - raise serious and unique concerns about overreliance in practice. We also examine historical approaches for measuring overreliance, identifying three important gaps and proposing three promising directions to improve measurement. Finally, we propose mitigation strategies that the AI research community can pursue to ensure LLMs augment rather than undermine human capabilities.

Mackenzie Jorgensen, Kendall Brogle, Katherine M. Collins et al.

Artificial intelligence (AI) is increasingly integrated into society, from financial services and traffic management to creative writing. Academic literature on the deployment of AI has mostly focused on the risks and harms that result from the use of AI. We introduce Fabric, a publicly available repository of deployed AI use cases to outline their governance mechanisms. Through semi-structured interviews with practitioners, we collect an initial set of 20 AI use cases. In addition, we co-design diagrams of the AI workflow with the practitioners. We discuss the oversight mechanisms and guardrails used in practice to safeguard AI use. The Fabric repository includes visual diagrams of AI use cases and descriptions of the deployed systems. Using the repository, we surface gaps in governance and find common patterns in human oversight of deployed AI systems. We intend for Fabric to serve as an extendable, evolving tool for researchers to study the effectiveness of AI governance.

Brittany Wills, Christina Isaicu, Heather von Stackelberg et al.

This is a labor of the Learning Community cohort that was convened by MAIEI in Winter 2021 to work through and discuss important research issues in the field of AI ethics from a multidisciplinary lens. The community came together supported by facilitators from the MAIEI staff to vigorously debate and explore the nuances of issues like bias, privacy, disinformation, accountability, and more especially examining them from the perspective of industry, civil society, academia, and government. The outcome of these discussions is reflected in the report that you are reading now - an exploration of a variety of issues with deep-dive, critical commentary on what has been done, what worked and what didn't, and what remains to be done so that we can meaningfully move forward in addressing the societal challenges posed by the deployment of AI systems. The chapters titled "Design and Techno-isolationism", "Facebook and the Digital Divide: Perspectives from Myanmar, Mexico, and India", "Future of Work", and "Media & Communications & Ethical Foresight" will hopefully provide with you novel lenses to explore this domain beyond the usual tropes that are covered in the domain of AI ethics.