3.5HCMar 23
Working towards a dialectical understanding of the political ideology within technological projectsFrederick Reiber
In this short position paper, I develop a dialectical framework for understanding the political ideology of technological projects. To do so, I draw on critical and emancipatory social science discussions, highlighting how both a project's values and constraints are necessary for understanding its ideology. A brief example is then presented to aid comprehension.
21.7HCMar 11
Surveillance, Spacing, Screaming and Scabbing: How Digital Technology Facilitates Union BustingFrederick Reiber, Nathan Kim, Allison McDonald et al.
Despite high approval ratings for unions and growing worker interest in organizing, employees in the United States still face significant barriers to securing collective bargaining agreements. A key factor is employer counter-organizing: efforts to suppress unionization through rule changes, retaliation, and disruption. Designing sociotechnical tools and strategies to resist these tactics requires a deeper understanding of the role computing technologies play in counter-organizing against unionization. In this paper, we examine three high-profile organizing effort--at Amazon, Starbucks, and Boston University--using publicly available sources to identify four recurring technological tactics: surveillance, spacing, screaming and scabbing. We analyze how these tactics operate across contexts, highlighting their digital dimensions and strategic deployment. We conclude with implications for organizing in digitally-mediated workplaces, directions for future research, and emergent forms of worker resistance.