Piek Vossen

Stefan F. Schouten, Baran Barbarestani, Wondimagegnhue Tufa et al.

Given the dynamic nature of toxic language use, automated methods for detecting toxic spans are likely to encounter distributional shift. To explore this phenomenon, we evaluate three approaches for detecting toxic spans under cross-domain conditions: lexicon-based, rationale extraction, and fine-tuned language models. Our findings indicate that a simple method using off-the-shelf lexicons performs best in the cross-domain setup. The cross-domain error analysis suggests that (1) rationale extraction methods are prone to false negatives, while (2) language models, despite performing best for the in-domain case, recall fewer explicitly toxic words than lexicons and are prone to certain types of false positives. Our code is publicly available at: https://github.com/sfschouten/toxic-cross-domain.

Michiel van der Meer, Piek Vossen, Catholijn M. Jonker et al.

Disagreements are common in online discussions. Disagreement may foster collaboration and improve the quality of a discussion under some conditions. Although there exist methods for recognizing disagreement, a deeper understanding of factors that influence disagreement is lacking in the literature. We investigate a hypothesis that differences in personal values are indicative of disagreement in online discussions. We show how state-of-the-art models can be used for estimating values in online discussions and how the estimated values can be aggregated into value profiles. We evaluate the estimated value profiles based on human-annotated agreement labels. We find that the dissimilarity of value profiles correlates with disagreement in specific cases. We also find that including value information in agreement prediction improves performance.

Taewoon Kim, Michael Cochez, Vincent François-Lavet et al.

Inspired by the cognitive science theory of the explicit human memory systems, we have modeled an agent with short-term, episodic, and semantic memory systems, each of which is modeled with a knowledge graph. To evaluate this system and analyze the behavior of this agent, we designed and released our own reinforcement learning agent environment, "the Room", where an agent has to learn how to encode, store, and retrieve memories to maximize its return by answering questions. We show that our deep Q-learning based agent successfully learns whether a short-term memory should be forgotten, or rather be stored in the episodic or semantic memory systems. Our experiments indicate that an agent with human-like memory systems can outperform an agent without this memory structure in the environment.

Taewoon Kim, Michael Cochez, Vincent Francois-Lavet et al.

Inspired by the cognitive science theory, we explicitly model an agent with both semantic and episodic memory systems, and show that it is better than having just one of the two memory systems. In order to show this, we have designed and released our own challenging environment, "the Room", compatible with OpenAI Gym, where an agent has to properly learn how to encode, store, and retrieve memories to maximize its rewards. The Room environment allows for a hybrid intelligence setup where machines and humans can collaborate. We show that two agents collaborating with each other results in better performance than one agent acting alone.

Stefan F. Schouten, Peter Bloem, Ilia Markov et al.

Natural language reasoning plays an increasingly important role in improving language models' ability to solve complex language understanding tasks. An interesting use case for reasoning is the resolution of context-dependent ambiguity. But no resources exist to evaluate how well Large Language Models can use explicit reasoning to resolve ambiguity in language. We propose to use ambiguous definite descriptions for this purpose and create and publish the first benchmark dataset consisting of such phrases. Our method includes all information required to resolve the ambiguity in the prompt, which means a model does not require anything but reasoning to do well. We find this to be a challenging task for recent LLMs. Code and data available at: https://github.com/sfschouten/exploiting-ambiguity

Selene Báez Santamaría, Piek Vossen, Thomas Baier

We present a new method based on episodic Knowledge Graphs (eKGs) for evaluating (multimodal) conversational agents in open domains. This graph is generated by interpreting raw signals during conversation and is able to capture the accumulation of knowledge over time. We apply structural and semantic analysis of the resulting graphs and translate the properties into qualitative measures. We compare these measures with existing automatic and manual evaluation metrics commonly used for conversational agents. Our results show that our Knowledge-Graph-based evaluation provides more qualitative insights into interaction and the agent's behavior.

Thomas Baier, Selene Baez Santamaria, Piek Vossen

The paper describes a flexible and modular platform to create multimodal interactive agents. The platform operates through an event-bus on which signals and interpretations are posted in a sequence in time. Different sensors and interpretation components can be integrated by defining their input and output as topics, which results in a logical workflow for further interpretations. We explain a broad range of components that have been developed so far and integrated into a range of interactive agents. We also explain how the actual interaction is recorded as multimodal data as well as in a so-called episodic Knowledge Graph. By analysing the recorded interaction, we can analyse and compare different agents and agent components.

Taewoon Kim, Piek Vossen

We present EmoBERTa: Speaker-Aware Emotion Recognition in Conversation with RoBERTa, a simple yet expressive scheme of solving the ERC (emotion recognition in conversation) task. By simply prepending speaker names to utterances and inserting separation tokens between the utterances in a dialogue, EmoBERTa can learn intra- and inter- speaker states and context to predict the emotion of a current speaker, in an end-to-end manner. Our experiments show that we reach a new state of the art on the two popular ERC datasets using a basic and straight-forward approach. We've open sourced our code and models at https://github.com/tae898/erc.

Michiel van der Meer, Piek Vossen, Catholijn M. Jonker et al.

Presenting high-level arguments is a crucial task for fostering participation in online societal discussions. Current argument summarization approaches miss an important facet of this task -- capturing diversity -- which is important for accommodating multiple perspectives. We introduce three aspects of diversity: those of opinions, annotators, and sources. We evaluate approaches to a popular argument summarization task called Key Point Analysis, which shows how these approaches struggle to (1) represent arguments shared by few people, (2) deal with data from various sources, and (3) align with subjectivity in human-provided annotations. We find that both general-purpose LLMs and dedicated KPA models exhibit this behavior, but have complementary strengths. Further, we observe that diversification of training data may ameliorate generalization. Addressing diversity in argument summarization requires a mix of strategies to deal with subjectivity.

Michiel van der Meer, Enrico Liscio, Catholijn M. Jonker et al.

Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.

Wondimagegnhue Tsegaye Tufa, Ilia Markov, Piek Vossen

Cross-lingual transfer has become an effective way of transferring knowledge between languages. In this paper, we explore an often overlooked aspect in this domain: the influence of the source language of a language model on language transfer performance. We consider a case where the target language and its script are not part of the pre-trained model. We conduct a series of experiments on monolingual and multilingual models that are pre-trained on different tokenization methods to determine factors that affect cross-lingual transfer to a new language with a unique script. Our findings reveal the importance of the tokenizer as a stronger factor than the shared script, language similarity, and model size.

Wondimagegnhue Tsegaye Tufa, Ilia Markov, Piek Vossen

Toxic language remains an ongoing challenge on social media platforms, presenting significant issues for users and communities. This paper provides a cross-topic and cross-lingual analysis of toxicity in Reddit conversations. We collect 1.5 million comment threads from 481 communities in six languages: English, German, Spanish, Turkish,Arabic, and Dutch, covering 80 topics such as Culture, Politics, and News. We thoroughly analyze how toxicity spikes within different communities in relation to specific topics. We observe consistent patterns of increased toxicity across languages for certain topics, while also noting significant variations within specific language communities.

Stefan F. Schouten, Peter Bloem, Ilia Markov et al.

Recent work has demonstrated that the latent spaces of large language models (LLMs) contain directions predictive of the truth of sentences. Multiple methods recover such directions and build probes that are described as uncovering a model's "knowledge" or "beliefs". We investigate this phenomenon, looking closely at the impact of context on the probes. Our experiments establish where in the LLM the probe's predictions are (most) sensitive to the presence of related sentences, and how to best characterize this kind of sensitivity. We do so by measuring different types of consistency errors that occur after probing an LLM whose inputs consist of hypotheses preceded by (negated) supporting and contradicting sentences. We also perform a causal intervention experiment, investigating whether moving the representation of a premise along these truth-value directions influences the position of an entailed or contradicted sentence along that same direction. We find that the probes we test are generally context sensitive, but that contexts which should not affect the truth often still impact the probe outputs. Our experiments show that the type of errors depend on the layer, the model, and the kind of data. Finally, our results suggest that truth-value directions are causal mediators in the inference process that incorporates in-context information.

Baran Barbarestani, Isa Maks, Piek Vossen

This paper introduces a method for detecting inappropriately targeting language in online conversations by integrating crowd and expert annotations with ChatGPT. We focus on English conversation threads from Reddit, examining comments that target individuals or groups. Our approach involves a comprehensive annotation framework that labels a diverse data set for various target categories and specific target words within the conversational context. We perform a comparative analysis of annotations from human experts, crowd annotators, and ChatGPT, revealing strengths and limitations of each method in recognizing both explicit hate speech and subtler discriminatory language. Our findings highlight the significant role of contextual factors in identifying hate speech and uncover new categories of targeting, such as social belief and body image. We also address the challenges and subjective judgments involved in annotation and the limitations of ChatGPT in grasping nuanced language. This study provides insights for improving automated content moderation strategies to enhance online safety and inclusivity.

Piek Vossen, Selene Báez Santamaría, Lenka Bajčetić et al.

Obtaining an explicit understanding of communication within a Hybrid Intelligence collaboration is essential to create controllable and transparent agents. In this paper, we describe a number of Natural Language Understanding models that extract explicit symbolic triples from social conversation. Triple extraction has mostly been developed and tested for Knowledge Base Completion using Wikipedia text and data for training and testing. However, social conversation is very different as a genre in which interlocutors exchange information in sequences of utterances that involve statements, questions, and answers. Phenomena such as co-reference, ellipsis, coordination, and implicit and explicit negation or confirmation are more prominent in conversation than in Wikipedia text. We therefore describe an attempt to fill this gap by releasing data sets for training and testing triple extraction from social conversation. We also created five triple extraction models and tested them in our evaluation data. The highest precision is 51.14 for complete triples and 69.32 for triple elements when tested on single utterances. However, scores for conversational triples that span multiple turns are much lower, showing that extracting knowledge from true conversational data is much more challenging.

Selene Baez Santamaria, Shihan Wang, Piek Vossen

We develop an artificial agent motivated to augment its knowledge base beyond its initial training. The agent actively participates in dialogues with other agents, strategically acquiring new information. The agent models its knowledge as an RDF knowledge graph, integrating new beliefs acquired through conversation. Responses in dialogue are generated by identifying graph patterns around these new integrated beliefs. We show that policies can be learned using reinforcement learning to select effective graph patterns during an interaction, without relying on explicit user feedback. Within this context, our study is a proof of concept for leveraging users as effective sources of information.

Wondimagegnhue Tsegaye Tufa, Ilia Markov, Piek Vossen

Social media conversations frequently suffer from toxicity, creating significant issues for users, moderators, and entire communities. Events in the real world, like elections or conflicts, can initiate and escalate toxic behavior online. Our study investigates how real-world events influence the origin and spread of toxicity in online discussions across various languages and regions. We gathered Reddit data comprising 4.5 million comments from 31 thousand posts in six different languages (Dutch, English, German, Arabic, Turkish and Spanish). We target fifteen major social and political world events that occurred between 2020 and 2023. We observe significant variations in toxicity, negative sentiment, and emotion expressions across different events and language communities, showing that toxicity is a complex phenomenon in which many different factors interact and still need to be investigated. We will release the data for further research along with our code.

Selene Báez Santamaría, Thomas Baier, Taewoon Kim et al.

We present EMISSOR: a platform to capture multimodal interactions as recordings of episodic experiences with explicit referential interpretations that also yield an episodic Knowledge Graph (eKG). The platform stores streams of multiple modalities as parallel signals. Each signal is segmented and annotated independently with interpretation. Annotations are eventually mapped to explicit identities and relations in the eKG. As we ground signal segments from different modalities to the same instance representations, we also ground different modalities across each other. Unique to our eKG is that it accepts different interpretations across modalities, sources and experiences and supports reasoning over conflicting information and uncertainties that may result from multimodal experiences. EMISSOR can record and annotate experiments in virtual and real-world, combine data, evaluate system behavior and their performance for preset goals but also model the accumulation of knowledge and interpretations in the Knowledge Graph as a result of these episodic experiences.

Filip Ilievski, Eduard Hovy, Qizhe Xie et al.

The human mind is a powerful multifunctional knowledge storage and management system that performs generalization, type inference, anomaly detection, stereotyping, and other tasks. A dynamic KR system that appropriately profiles over sparse inputs to provide complete expectations for unknown facets can help with all these tasks. In this paper, we introduce the task of profiling, inspired by theories and findings in social psychology about the potential of profiles for reasoning and information processing. We describe two generic state-of-the-art neural architectures that can be easily instantiated as profiling machines to generate expectations and applied to any kind of knowledge to fill gaps. We evaluate these methods against Wikidata and crowd expectations, and compare the results to gain insight in the nature of knowledge captured by various profiling methods. We make all code and data available to facilitate future research.

Piek Vossen, Selene Baez, Lenka Bajčetić et al.

Our state of mind is based on experiences and what other people tell us. This may result in conflicting information, uncertainty, and alternative facts. We present a robot that models relativity of knowledge and perception within social interaction following principles of the theory of mind. We utilized vision and speech capabilities on a Pepper robot to build an interaction model that stores the interpretations of perceptions and conversations in combination with provenance on its sources. The robot learns directly from what people tell it, possibly in relation to its perception. We demonstrate how the robot's communication is driven by hunger to acquire more knowledge from and on people and objects, to resolve uncertainties and conflicts, and to share awareness of the per- ceived environment. Likewise, the robot can make reference to the world and its knowledge about the world and the encounters with people that yielded this knowledge.

Antske Fokkens, Serge ter Braake, Niels Ockeloen et al.

This paper describes BiographyNet, a digital humanities project (2012-2016) that brings together researchers from history, computational linguistics and computer science. The project uses data from the Biography Portal of the Netherlands (BPN), which contains approximately 125,000 biographies from a variety of Dutch biographical dictionaries from the eighteenth century until now, describing around 76,000 individuals. BiographyNet's aim is to strengthen the value of the portal and comparable biographical datasets for historical research, by improving the search options and the presentation of its outcome, with a historically justified NLP pipeline that works through a user evaluated demonstrator. The project's main target group are professional historians. The project therefore worked with two key concepts: "provenance" -understood as a term allowing for both historical source criticism and for references to data-management and programming interventions in digitized sources; and "perspective" interpreted as inherent uncertainty concerning the interpretation of historical results.

Emiel van Miltenburg, Desmond Elliott, Piek Vossen

Automatic image description systems are commonly trained and evaluated on large image description datasets. Recently, researchers have started to collect such datasets for languages other than English. An unexplored question is how different these datasets are from English and, if there are any differences, what causes them to differ. This paper provides a cross-linguistic comparison of Dutch, English, and German image descriptions. We find that these descriptions are similar in many respects, but the familiarity of crowd workers with the subjects of the images has a noticeable influence on description specificity.

Piek Vossen, Agata Cybulska

In this paper we describe a method to detect event descrip- tions in different news articles and to model the semantics of events and their components using RDF representations. We compare these descriptions to solve a cross-document event coreference task. Our com- ponent approach to event semantics defines identity and granularity of events at different levels. It performs close to state-of-the-art approaches on the cross-document event coreference task, while outperforming other works when assuming similar quality of event detection. We demonstrate how granularity and identity are interconnected and we discuss how se- mantic anomaly could be used to define differences between coreference, subevent and topical relations.