Alexandre Cristovão Maiorano

Alexandre Cristovão Maiorano

LLM applications are AI systems whose non-deterministic outputs and evolving model behavior make traditional testing insufficient for release governance. We present an automated self-testing framework that introduces quality gates with evidence-based release decisions (PROMOTE/HOLD/ROLLBACK) across five empirically grounded dimensions: task success rate, research context preservation, P95 latency, safety pass rate, and evidence coverage. We evaluate the framework through a longitudinal case study of an internally deployed multi-agent conversational AI system with specific marketing capabilities in active development, covering 38 evaluation runs across 20+ internal releases. The gate identified two ROLLBACK-grade builds in early runs and supported stable quality evolution over a four-week staging lifecycle while exercising persona-grounded, multi-turn, adversarial, and evidence-required scenarios. Statistical analysis (Mann-Kendall trends, Spearman correlations, bootstrap confidence intervals), gate ablation, and overhead scaling indicate that evidence coverage is the primary severe-regression discriminator and that runtime scales predictably with suite size. A human calibration study (n=60 stratified cases, two independent evaluators, LLM-as-judge cross-validation) reveals complementary multi-modal coverage: LLM-judge disagreements with the system gate (kappa=0.13) are attributable to structural failure modes such as latency violations and routing errors that are invisible in response text alone, while the judge independently surfaces content quality failures missed by structural checks, validating the multi-dimensional gate design. The framework, supplementary pseudocode, and calibration artifacts are provided to support AI-system quality assurance and independent replication.

Alexandre Cristovão Maiorano

We present a readiness harness for LLM and RAG applications that turns evaluation into a deployment decision workflow. The system combines automated benchmarks, OpenTelemetry observability, and CI quality gates under a minimal API contract, then aggregates workflow success, policy compliance, groundedness, retrieval hit rate, cost, and p95 latency into scenario-weighted readiness scores with Pareto frontiers. We evaluate the harness on ticket-routing workflows and BEIR grounding tasks (SciFact and FiQA) with full Azure matrix coverage (162/162 valid cells across datasets, scenarios, retrieval depths, seeds, and models). Results show that readiness is not a single metric: on FiQA under sla-first at k=5, gpt-4.1-mini leads in readiness and faithfulness, while gpt-5.2 pays a substantial latency cost; on SciFact, models are closer in quality but still separable operationally. Ticket-routing regression gates consistently reject unsafe prompt variants, demonstrating that the harness can block risky releases instead of merely reporting offline scores. The result is a reproducible, operationally grounded framework for deciding whether an LLM or RAG system is ready to ship.