44.1CYMay 30
Toward Agentic Governance: What Shapes LLM-Agent Intervention in Public Forums?Luyang Zhang, Yi-Yun Chu, Ramayya Krishnan
LLM agents are increasingly used in moderation-relevant public forum workflows, where their choices to answer, acknowledge, repair, or decline are routinely challenged by users, platforms, and regulators. The same agent often returns different responses on identical content, so any defense based on the agent's behavior cannot be reliably reproduced. The variation is structural. Four deployment choices typically invisible to the operator each shift the agent's response rate, and their combinations can produce substantially different interventions on the same forum posts. The four choices are (1) which model version is currently served, which can change between calls without notice; (2) the model's weight-release status (open-weight, with weights publicly downloadable, vs. closed-weight, with weights held by the provider); (3) which provider serves the request; and (4) which system-prompt policy is in force. Across LLMs spanning both open-weight and closed-weight families, we find that the previously reported tendency to decline more on visible than hidden challenges aligns with the open/closed weight boundary in our panel more than with access surface. Every closed-weight cell declines more on visible challenges; every open-weight cell reverses this or shows no gap. Auditable forum-agent governance requires awareness of all four choices, not just the model name, since each independently shifts behavior.
57.7CYApr 1
Do Agents Repair When Challenged -- or Just Reply? Challenge, Repair, and Public Correction in a Deployed Agent ForumLuyang Zhang, Yi-Yun Chu, Jialu Wang et al.
As large language model (LLM) agents are deployed in public interactive settings, a key question is whether their communities can sustain challenge, repair, and public correction, or merely produce norm-like language. We compare Moltbook, a live deployed agent forum, with five matched Reddit communities by tracing a three-step mechanism: whether discussions create threaded exchange, whether challenges elicit a response, and whether correction becomes visible to the wider thread. Relative to Reddit, Moltbook discussions are roughly ten times less threaded, leaving far fewer chances for challenge and response. When challenges do occur, the original author almost never returns (1.2% vs. 40.9% on Reddit), multi-turn continuation is nearly absent (0.1% vs. 38.5%), and we detect no repairs under a shared conservative protocol. A non-challenge baseline within Reddit suggests this gap is linked to challenge, not simply deeper threading. These results indicate that social alignment depends not only on producing norm-aware language, but on sustaining the interactional processes through which communities teach, enforce, and revise norms. This matters for safety, because correction is increasingly decentralized, and for fairness, because communities differ in how they expect participants to engage with challenge.