Quan Tu

Quan Tu, Chuanqi Chen, Jinpeng Li et al.

In our modern, fast-paced, and interconnected world, the importance of mental well-being has grown into a matter of great urgency. However, traditional methods such as Emotional Support Conversations (ESC) face challenges in effectively addressing a diverse range of individual personalities. In response, we introduce the Social Support Conversation (S2Conv) framework. It comprises a series of support agents and the interpersonal matching mechanism, linking individuals with persona-compatible virtual supporters. Utilizing persona decomposition based on the MBTI (Myers-Briggs Type Indicator), we have created the MBTI-1024 Bank, a group that of virtual characters with distinct profiles. Through improved role-playing prompts with behavior preset and dynamic memory, we facilitate the development of the MBTI-S2Conv dataset, which contains conversations between the characters in the MBTI-1024 Bank. Building upon these foundations, we present CharacterChat, a comprehensive S2Conv system, which includes a conversational model driven by personas and memories, along with an interpersonal matching plugin model that dispatches the optimal supporters from the MBTI-1024 Bank for individuals with specific personas. Empirical results indicate the remarkable efficacy of CharacterChat in providing personalized social support and highlight the substantial advantages derived from interpersonal matching. The source code is available in \url{https://github.com/morecry/CharacterChat}.

Quan Tu, Yanran Li, Jianwei Cui et al.

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model \textbf{MISC}, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in \url{https://github.com/morecry/MISC}.

Quan Tu, Shen Gao, Xiaolong Wu et al. · pku

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which usually initialize parameters by query reformulation to discover contextualized dependency, have trouble in understanding the dialogue structure information and struggle with contextual semantic vanishing. In this paper, we propose \fullmodel (\model) which is a new post-training paradigm with three self-supervised tasks to efficiently initialize the conversational search model to enhance the dialogue structure and contextual semantic understanding. Furthermore, the \model can be plugged into most of the existing conversational models to boost their performance. To verify the effectiveness of our proposed method, we apply the conversational encoder post-trained by \model on the conversational search task using two benchmark datasets: CAsT-19 and CAsT-20. Extensive experiments that our \model can boost the performance of several existing conversational search methods. Our source code is available at \url{https://github.com/morecry/SSP}.

Xintao Wang, Yunze Xiao, Jen-tse Huang et al.

Role-playing agents (RPAs), powered by large language models, have emerged as a flourishing field of applications. However, a key challenge lies in assessing whether RPAs accurately reproduce the personas of target characters, namely their character fidelity. Existing methods mainly focus on the knowledge and linguistic patterns of characters. This paper, instead, introduces a novel perspective to evaluate the personality fidelity of RPAs with psychological scales. Overcoming drawbacks of previous self-report assessments on RPAs, we propose InCharacter, namely Interviewing Character agents for personality tests. Experiments include various types of RPAs and LLMs, covering 32 distinct characters on 14 widely used psychological scales. The results validate the effectiveness of InCharacter in measuring RPA personalities. Then, with InCharacter, we show that state-of-the-art RPAs exhibit personalities highly aligned with the human-perceived personalities of the characters, achieving an accuracy up to 80.7%.

Ang Lv, Kaiyi Zhang, Shufang Xie et al.

Recent research observed a noteworthy phenomenon in large language models (LLMs), referred to as the ``reversal curse.'' The reversal curse is that when dealing with two entities, denoted as $a$ and $b$, connected by their relation $R$ and its inverse $R^{-1}$, LLMs excel in handling sequences in the form of ``$aRb$,'' but encounter challenges when processing ``$bR^{-1}a$,'' whether in generation or comprehension. For instance, GPT-4 can accurately respond to the query ``Tom Cruise's mother is?'' with ``Mary Lee Pfeiffer,'' but it struggles to provide a satisfactory answer when asked ``Mary Lee Pfeiffer's son is?'' In this paper, we undertake the first-ever study of how the reversal curse happens in LLMs. Our investigations reveal that the reversal curse can stem from the specific training objectives, which become particularly evident in the widespread use of next-token prediction within most causal language models. We hope this initial investigation can draw more attention to the reversal curse, as well as other underlying limitations in current LLMs.

Quan Tu, Shilong Fan, Zihang Tian et al.

Recently, the advent of large language models (LLMs) has revolutionized generative agents. Among them, Role-Playing Conversational Agents (RPCAs) attract considerable attention due to their ability to emotionally engage users. However, the absence of a comprehensive benchmark impedes progress in this field. To bridge this gap, we introduce CharacterEval, a Chinese benchmark for comprehensive RPCA assessment, complemented by a tailored high-quality dataset. The dataset comprises 1,785 multi-turn role-playing dialogues, encompassing 23,020 examples and featuring 77 characters derived from Chinese novels and scripts. It was carefully constructed, beginning with initial dialogue extraction via GPT-4, followed by rigorous human-led quality control, and enhanced with in-depth character profiles sourced from Baidu Baike. CharacterEval employs a multifaceted evaluation approach, encompassing thirteen targeted metrics on four dimensions. Comprehensive experiments on CharacterEval demonstrate that Chinese LLMs exhibit more promising capabilities than GPT-4 in Chinese role-playing conversation. Source code, data source and reward model will be publicly accessible at https://github.com/morecry/CharacterEval.

Jixiang Hong, Quan Tu, Changyu Chen et al.

Language models trained on large-scale corpus often generate content that is harmful, toxic, or contrary to human preferences, making their alignment with human values a critical concern. Reinforcement learning from human feedback (RLHF) with algorithms like PPO is a prevalent approach for alignment but is often complex, unstable, and resource-intensive. Recently, ranking-based alignment methods have emerged, offering stability and effectiveness by replacing the RL framework with supervised fine-tuning, but they are costly due to the need for annotated data. Considering that existing large language models (LLMs) like ChatGPT are already relatively well-aligned and cost-friendly, researchers have begun to align the language model with human preference from AI feedback. The common practices, which unidirectionally distill the instruction-following responses from LLMs, are constrained by their bottleneck. Thus we introduce CycleAlign to distill alignment capabilities from parameter-invisible LLMs (black-box) to a parameter-visible model (white-box) in an iterative manner. With in-context learning (ICL) as the core of the cycle, the black-box models are able to rank the model-generated responses guided by human-craft instruction and demonstrations about their preferences. During iterative interaction, the white-box models also have a judgment about responses generated by them. Consequently, the agreement ranking could be viewed as a pseudo label to dynamically update the in-context demonstrations and improve the preference ranking ability of black-box models. Through multiple interactions, the CycleAlign framework could align the white-box model with the black-box model effectively in a low-resource way. Empirical results illustrate that the model fine-tuned by CycleAlign remarkably exceeds existing methods, and achieves the state-of-the-art performance in alignment with human value.

Tianhao Shen, Sun Li, Quan Tu et al.

The rapid evolution of large language models necessitates effective benchmarks for evaluating their role knowledge, which is essential for establishing connections with the real world and providing more immersive interactions. This paper introduces RoleEval, a bilingual benchmark designed to assess the memorization, utilization, and reasoning capabilities of role knowledge. RoleEval comprises RoleEval-Global (including internationally recognized characters) and RoleEval-Chinese (including characters popular in China), with 6,000 Chinese-English parallel multiple-choice questions focusing on 300 influential people and fictional characters drawn from a variety of domains including celebrities, anime, comics, movies, TV series, games, and fictions. These questions cover basic knowledge and multi-hop reasoning abilities, aiming to systematically probe various aspects such as personal information, relationships, abilities, and experiences of the characters. To maintain high standards, we perform a hybrid quality check process combining both automatic and human verification, ensuring that the questions are diverse, challenging, and discriminative. Our extensive evaluations with RoleEval across various open-source and proprietary large language models, under both the zero- and few-shot settings, reveal insightful findings. Notably, while GPT-4 outperforms other models on RoleEval-Global, Chinese large language models excel on RoleEval-Chinese, highlighting significant knowledge distribution differences. We expect that RoleEval would highlight the significance of assessing role knowledge for large language models across various languages and cultural settings.

Zhaocheng Liu, Quan Tu, Wen Ye et al.

Recently, large language models have shown great potential to transform online medical consultation. Despite this, most research targets improving diagnostic accuracy with ample information, often overlooking the inquiry phase. Some studies try to evaluate or refine doctor models by using prompt-engineered patient agents. However, prompt engineering alone falls short in accurately simulating real patients. We need to explore new paradigms for patient simulation. Furthermore, the relationship between inquiry and diagnosis remains unexplored. This paper extracts dialogue strategies from real doctor-patient conversations to guide the training of a patient simulator. Our simulator shows higher anthropomorphism and lower hallucination rates, using dynamic dialogue strategies. This innovation offers a more accurate evaluation of diagnostic models and generates realistic synthetic data. We conduct extensive experiments on the relationship between inquiry and diagnosis, showing they adhere to Liebig's law: poor inquiry limits diagnosis effectiveness, regardless of diagnostic skill, and vice versa. The experiments also reveal substantial differences in inquiry performance among models. To delve into this phenomenon, the inquiry process is categorized into four distinct types. Analyzing the distribution of inquiries across these types helps explain the performance differences. The weights of our patient simulator are available https://github.com/PatientSimulator/PatientSimulator.

Songhao Wu, Quan Tu, Hong Liu et al.

Session search involves a series of interactive queries and actions to fulfill user's complex information need. Current strategies typically prioritize sequential modeling for deep semantic understanding, overlooking the graph structure in interactions. While some approaches focus on capturing structural information, they use a generalized representation for documents, neglecting the word-level semantic modeling. In this paper, we propose Symbolic Graph Ranker (SGR), which aims to take advantage of both text-based and graph-based approaches by leveraging the power of recent Large Language Models (LLMs). Concretely, we first introduce a set of symbolic grammar rules to convert session graph into text. This allows integrating session history, interaction process, and task instruction seamlessly as inputs for the LLM. Moreover, given the natural discrepancy between LLMs pre-trained on textual corpora, and the symbolic language we produce using our graph-to-text grammar, our objective is to enhance LLMs' ability to capture graph structures within a textual format. To achieve this, we introduce a set of self-supervised symbolic learning tasks including link prediction, node content generation, and generative contrastive learning, to enable LLMs to capture the topological information from coarse-grained to fine-grained. Experiment results and comprehensive analysis on two benchmark datasets, AOL and Tiangong-ST, confirm the superiority of our approach. Our paradigm also offers a novel and effective methodology that bridges the gap between traditional search strategies and modern LLMs.

Jinpeng Li, Zekai Zhang, Quan Tu et al.

Large Language Models (LLMs) demonstrate superior performance in generative scenarios and have attracted widespread attention. Among them, stylized dialogue generation is essential in the context of LLMs for building intelligent and engaging dialogue agent. However the ability of LLMs is data-driven and limited by data bias, leading to poor performance on specific tasks. In particular, stylized dialogue generation suffers from a severe lack of supervised data. Furthermore, although many prompt-based methods have been proposed to accomplish specific tasks, their performance in complex real-world scenarios involving a wide variety of dialog styles further enhancement. In this work, we first introduce a stylized dialogue dataset StyleEval with 38 styles by leveraging the generative power of LLMs comprehensively, which has been carefully constructed with rigorous human-led quality control. Based on this, we propose the stylized dialogue framework StyleChat via recitation-augmented memory strategy and multi-task style learning strategy to promote generalization ability. To evaluate the effectiveness of our approach, we created a test benchmark that included both a generation task and a choice task to comprehensively evaluate trained models and assess whether styles and preferences are remembered and understood. Experimental results show that our proposed framework StyleChat outperforms all the baselines and helps to break the style boundary of LLMs.

Jia-Nan Li, Quan Tu, Cunli Mao et al.

Standard Large Language Models (LLMs) struggle with handling dialogues with long contexts due to efficiency and consistency issues. According to our observation, dialogue contexts are highly structured, and the special token of \textit{End-of-Utterance} (EoU) in dialogues has the potential to aggregate information. We refer to the EoU tokens as ``conversational attention sinks'' (conv-attn sinks). Accordingly, we introduce StreamingDialogue, which compresses long dialogue history into conv-attn sinks with minimal losses, and thus reduces computational complexity quadratically with the number of sinks (i.e., the number of utterances). Current LLMs already demonstrate the ability to handle long context window, e.g., a window size of 200K or more. To this end, by compressing utterances into EoUs, our method has the potential to handle more than 200K of utterances, resulting in a prolonged dialogue learning. In order to minimize information losses from reconstruction after compression, we design two learning strategies of short-memory reconstruction (SMR) and long-memory reactivation (LMR). Our method outperforms strong baselines in dialogue tasks and achieves a 4 $\times$ speedup while reducing memory usage by 18 $\times$ compared to dense attention recomputation.

Chuanqi Cheng, Quan Tu, Shuo Shang et al.

Personalized dialogue systems have gained significant attention in recent years for their ability to generate responses in alignment with different personas. However, most existing approaches rely on pre-defined personal profiles, which are not only time-consuming and labor-intensive to create but also lack flexibility. We propose In-Dialogue Learning (IDL), a fine-tuning framework that enhances the ability of pre-trained large language models to leverage dialogue history to characterize persona for completing personalized dialogue generation tasks without pre-defined profiles. Our experiments on three datasets demonstrate that IDL brings substantial improvements, with BLEU and ROUGE scores increasing by up to 200% and 247%, respectively. Additionally, the results of human evaluations further validate the efficacy of our proposed method.

Shen Gao, Hao Li, Chengrui Huang et al.

Large language model agents have demonstrated remarkable advancements across various complex tasks. Recent works focus on optimizing the agent team or employing self-reflection to iteratively solve complex tasks. Since these agents are all based on the same LLM, only conducting self-evaluation or removing underperforming agents does not substantively enhance the capability of the agents. We argue that a comprehensive evaluation and accumulating experience from evaluation feedback is an effective approach to improving system performance. In this paper, we propose Reusable Experience Accumulation with 360$^\circ$ Assessment (360$^\circ$REA), a hierarchical multi-agent framework inspired by corporate organizational practices. The framework employs a novel 360$^\circ$ performance assessment method for multi-perspective performance evaluation with fine-grained assessment. To enhance the capability of agents in addressing complex tasks, we introduce dual-level experience pool for agents to accumulate experience through fine-grained assessment. Extensive experiments on complex task datasets demonstrate the effectiveness of 360$^\circ$REA.

Songhao Wu, Quan Tu, Mingjie Zhong et al.

In the realm of information retrieval, users often engage in multi-turn interactions with search engines to acquire information, leading to the formation of sequences of user feedback behaviors. Leveraging the session context has proven to be beneficial for inferring user search intent and document ranking. A multitude of approaches have been proposed to exploit in-session context for improved document ranking. Despite these advances, the limitation of historical session data for capturing evolving user intent remains a challenge. In this work, we explore the integration of future contextual information into the session context to enhance document ranking. We present the siamese model optimization framework, comprising a history-conditioned model and a future-aware model. The former processes only the historical behavior sequence, while the latter integrates both historical and anticipated future behaviors. Both models are trained collaboratively using the supervised labels and pseudo labels predicted by the other. The history-conditioned model, referred to as ForeRanker, progressively learns future-relevant information to enhance ranking, while it singly uses historical session at inference time. To mitigate inconsistencies during training, we introduce the peer knowledge distillation method with a dynamic gating mechanism, allowing models to selectively incorporate contextual information. Experimental results on benchmark datasets demonstrate the effectiveness of our ForeRanker, showcasing its superior performance compared to existing methods.