Alyssa Sheehan

Karen Joy, Tawfiq Ammari, Alyssa Sheehan

A new generation of AI personal assistants reached consumers in 2023-2024 amid sweeping claims about anticipatory, agentic intelligence. Wearables such as the Rabbit R1 and Humane AI Pin, and subscription services such as Ohai and Docus, promised to learn users' routines and complete tasks across digital platforms. Drawing on semi-structured interviews with nine early adopters, this article asks how users make sense of these systems when the imaginary of an autonomous "second self" meets the recalcitrance of actual devices. Extending uncertainty reduction theory, we specify three forms of uncertainty in initial encounters: functional (what can it do?), relational (how do I get it to do it?), and metaphysical (what is it to me, and what should it remember?). We find that hype continues the pre-domestication of voice assistants; that the most satisfying uses are user-curated constellations of narrow tools rather than standalone "second selves."

Karen Joy, Chris Dodge, Harsh Chavda et al.

Our study investigates the relationship between accessibility symbols and emerging technologies in supporting disability disclosure. We conducted twenty three remote design creation sessions with semi structured interviews to examine participants awareness of existing symbols, how they use symbols across online and offline contexts, and barriers to adoption and interpretation. Through participant sketching and future oriented storyboard probes, participants proposed ways to integrate symbols into wearable devices, mobile interfaces, and portable tools, emphasizing customizable and context sensitive disclosure. Our findings suggest symbols are most effective when paired with technologies that provide user control over visibility and optional pathways for explanation, helping reduce misinterpretation while supporting agency in disclosure moments. By reimagining symbol based assistance as part of a broader disclosure system where meaning depends on the symbol, its carrier, and context, this work informs more inclusive accessibility supports across diverse settings.