Bessie O'Dell

2papers

2 Papers

91.8CLMay 29
RealityTest: How People Probe AI Identity and Whether Models Disclose It

Anna Gausen, Sarenne Wallbridge, Bessie O'Dell et al.

AI systems are increasingly deployed in conversational settings where users may be uncertain whether they are speaking with a human or an AI. Despite mounting regulatory attention to this known safety risk, existing evaluations of AI disclosure are typically English-only, based on machine-generated questions, and restricted to text. We present RealityTest to comprehensively test whether AI systems disclose their identity when asked. The benchmark is the first large-scale multimodal and multilingual evaluation, grounded in human data on how people actually encounter and question AI identity in the real-world. Alongside the benchmark, we release the underlying dataset of 3,152 identity-probing queries collected from ~750 participants across 49 countries and five languages, in text and speech scenarios. We find that only 31% of people ask about identity directly in ambiguous scenarios, and that the questions people ask are far more diverse than machine-generated queries. We test 17 text and 6 speech models, and find substantial variation in disclosure behaviour. However, a single suppression instruction reduces disclosure rates to below 30%, even in the best-performing models. Validating our investment in diverse, human-grounded evaluation data, we find that how the question is phrased and the context of the conversation matter more for disclosure than which model is being tested. Safety evaluations built on narrow or synthetic query sets risk mischaracterising how models behave in realistic deployment settings.

71.6HCApr 17
People readily follow personal advice from AI but it does not improve their well-being

Lennart Luettgau, Vanessa Cheung, Magda Dubois et al.

People increasingly seek personal advice from large language models (LLMs), yet whether humans follow their advice, and its consequences for their well-being, remains unknown. In a longitudinal randomised controlled trial with a representative UK sample (N = 6,474), we found that up to 79% of participants who had a 20-minute discussion with one of three AI chatbots (GPT-4o, LLama-3.3-70B, Gemini 3 Pro) about health, careers or relationships subsequently reported following its advice. Advice-following remained above 60% even for high-stakes recommendations, suggesting that users only weakly calibrate their reliance on AI advice to potential consequences. Based on autograder evaluations of chat transcripts, LLM advice rarely violated safety best practice. However, when queried 2-3 weeks later, participants receiving personal advice from AI showed no sustained well-being benefits compared to a control group who discussed hobbies and interests with the same chatbots. These findings reveal that consumer LLMs exert substantial influence over real-world personal decisions without delivering measurable psychological benefits.