Arkaprabha Bhattacharya

Rishi Jha, Harold Triedman, Arkaprabha Bhattacharya et al.

Agents operating with computer and Web use inevitably encounter errors: inaccessible webpages, missing files, local and remote misconfigurations, etc. These errors do not thwart agents based on state-of-the-art models. They helpfully continue to look for ways to complete their tasks. We introduce, characterize, and measure a new type of agent failure we call \emph{accidental meltdown}: unsafe or harmful behavior in response to a benign environmental error, in the absence of any adversarial inputs. Because meltdowns are not captured by the existing reliability or safety benchmarks, we develop a taxonomy of meltdown behaviors. We then implement an agent-agnostic infrastructure for injecting simulated local and remote errors into the rollout environment and use it to systematically evaluate agent systems powered by GPT, Grok, and Gemini. Our evaluation demonstrates that meltdowns (e.g., conducting unauthorized reconnaissance or subverting access control) of varying severity and success occur in 64.7\% of agent rollouts that encounter simulated errors, spanning all combinations of agent system, backing model, and error type. In over half of these meltdowns, unsafe behaviors are not reported to the user. Comparing behaviors of the same agents with and without errors, we find that exploration in response to errors is correlated with unsafe and harmful behavior.

Vijay Prakash, Kevin Lee, Arkaprabha Bhattacharya et al.

Answering end user security questions is challenging. While large language models (LLMs) like GPT, LLAMA, and Gemini are far from error-free, they have shown promise in answering a variety of questions outside of security. We studied LLM performance in the area of end user security by qualitatively evaluating 3 popular LLMs on 900 systematically collected end user security questions. While LLMs demonstrate broad generalist ``knowledge'' of end user security information, there are patterns of errors and limitations across LLMs consisting of stale and inaccurate answers, and indirect or unresponsive communication styles, all of which impacts the quality of information received. Based on these patterns, we suggest directions for model improvement and recommend user strategies for interacting with LLMs when seeking assistance with security.

Andrés Fábrega, Arkaprabha Bhattacharya, Miranda Christ et al.

The widespread deployment of generative artificial intelligence (AI) models has raised serious concerns about the proliferation of AI-generated content. This has led to a surge of interest in, and demand for, reliable tracking and detection mechanisms for content that is AI-generated, such as watermarking, metadata tagging, content tagging, and more. The problem has captured the attention of policymakers as well as the popular media, and a spate of recent bills in the US have sought to regulate the spread of AI content, and enforce or promote methods to track and label it. This work performs a critical analysis of the policy discourse surrounding generative AI content transparency in the US and EU. Through a broad document selection methodology, we first collect a broad corpus of documents containing legislative language and policy-relevant discourse on the topic. We then analyze these through inductive coding, and leverage our coding to systematize these documents, identifying key patterns, gaps, and open questions. We identify critical points of disconnect between policy and technological capabilities and practice, and we highlight and discuss potential ambiguities and pitfalls raised by the trends in our corpus.