Bich Ngoc Doan

1paper

1 Paper

11.1CYMay 5
Small Changes, Big Impact: Demographic Bias in LLM-Based Hiring Through Subtle Sociocultural Markers in Anonymised Resumes

Bryan Chen Zhengyu Tan, Shaun Khoo, Bich Ngoc Doan et al.

Large Language Models (LLMs) are increasingly deployed in resume screening pipelines. Although explicit PII (e.g., names) is commonly redacted, resumes typically retain subtle sociocultural markers (languages, co-curricular activities, volunteering, hobbies) that can act as demographic proxies. We introduce a generalisable stress-test framework for hiring fairness instantiated in the Singapore context: 100 neutral job-aligned resumes are augmented into 4100 variants spanning four ethnicities and two genders, differing only in job-irrelevant markers. We evaluate 18 LLMs in two settings: (i) Direct Comparison (1v1) and (ii) Score & Shortlist (Top-Score Rates), each with and without rationale prompting. We find that even without explicit identifiers, models recover demographic attributes with high F1 and exhibit systematic disparities, with models favouring markers associated with Chinese and Caucasian males. Ablations show language markers suffice for inferring ethnicity, while hobbies and activities are utilised for gender. Furthermore, prompting for explanations may paradoxically amplify bias. Our findings suggest that seemingly innocuous markers surviving anonymisation can materially skew automated hiring outcomes.