Fatma Betül Güreş

Fatma Betül Güreş, Tanya Nazaretsky, Seyed Parsa Neshaei et al.

Supporting students in developing diagnostic reasoning is a key challenge across educational domains. Novices often face cognitive biases such as premature closure and over-reliance on heuristics, and they struggle to transfer diagnostic strategies to new cases. Scenario-based learning (SBL) enhanced by Learning Analytics (LA) and large language models (LLM) offers a promising approach by combining realistic case experiences with personalized scaffolding. Yet, how different scaffolding approaches shape reasoning processes remains insufficiently explored. This study introduces PharmaSim Switch, an SBL environment for pharmacy technician training, extended with an LA- and LLM-powered pharmacist agent that implements pedagogical conversations rooted in two theory-driven scaffolding approaches: \emph{structuring} and \emph{problematizing}, as well as a student learning trajectory. In a between-groups experiment, 63 vocational students completed a learning scenario, a near-transfer scenario, and a far-transfer scenario under one of the two scaffolding conditions. Results indicate that both scaffolding approaches were effective in supporting the use of diagnostic strategies. Performance outcomes were primarily influenced by scenario complexity rather than students' prior knowledge or the scaffolding approach used. The structuring approach was associated with more accurate Active and Interactive participation, whereas problematizing elicited more Constructive engagement. These findings underscore the value of combining scaffolding approaches when designing LA- and LLM-based systems to effectively foster diagnostic reasoning.

Fatma Betul Gures, Tanya Nazaretsky, Tanja Kaser

Learning analytics systems increasingly integrate large language models (LLMs) to provide adaptive scaffolding in complex learning environments, yet personalization is often driven by global instructional choices rather than principled alignment with learning theory, limiting effectiveness and pedagogical grounding. In prior work, we examined how structuring and problematizing scaffolding approaches can be instantiated through LLM agents in a scenario-based learning environment for diagnostic reasoning. While both approaches supported learning, we observed systematic differences in learner interaction patterns and clear tendencies indicating that different diagnostic strategies benefited from distinct forms of scaffolding. Building on these findings, we propose a theory-informed scaffolding design grounded in the Knowledge Learning Instruction (KLI) framework, as different diagnostic strategies target different types of knowledge and require different instructional mechanisms. We use KLI to guide the alignment between strategy demands and scaffolding approaches and introduce a KLI-informed hybrid LLM agent that adapts its pedagogical support according to the diagnostic strategy being practiced, rather than applying a single global scaffolding approach. We hypothesize that this design could enable better learning gains.

Bahar Radmehr, Ekaterina Shved, Fatma Betül Güreş et al.

Clickstream data from digital learning environments offer valuable insights into students' learning behaviors, but are challenging to interpret due to their high dimensionality and granularity. Prior approaches have relied mainly on handcrafted features, expert labeling, clustering, or supervised models, therefore often lacking generalizability and scalability. In this work, we introduce ClickSight, an in-context Large Language Model (LLM)-based pipeline that interprets student clickstreams to reveal their learning strategies. ClickSight takes raw clickstreams and a list of learning strategies as input and generates textual interpretations of students' behaviors during interaction. We evaluate four different prompting strategies and investigate the impact of self-refinement on interpretation quality. Our evaluation spans two open-ended learning environments and uses a rubric-based domain-expert evaluation. Results show that while LLMs can reasonably interpret learning strategies from clickstreams, interpretation quality varies by prompting strategy, and self-refinement offers limited improvement. ClickSight demonstrates the potential of LLMs to generate theory-driven insights from educational interaction data.

Fatma Betül Güreş, Tanya Nazaretsky, Bahar Radmehr et al.

Supporting students in developing effective diagnostic reasoning is a key challenge in various educational domains. Novices often struggle with cognitive biases such as premature closure and over-reliance on heuristics. Scenario-based learning (SBL) can address these challenges by offering realistic case experiences and iterative practice, but the optimal sequencing of instruction and problem-solving activities remains unclear. This study examines how personalized support can be incorporated into different instructional sequences and whether providing explicit diagnostic strategy instruction before (I-PS) or after problem-solving (PS-I) improves learning and its transfer. We employ a between-groups design in an online SBL environment called PharmaSim, which simulates real-world client interactions for pharmacy technician apprentices. Results indicate that while both instruction types are beneficial, PS-I leads to significantly higher performance in transfer tasks.