Spyridon Alvanakis Apostolou

Spyridon Alvanakis Apostolou, Jan Bosch, Helena Holmström Olsson

Agentic AI in software product development is increasingly adopted by organizations, yet the field lacks a consolidated synthesis of where adoption is mature, which architectural patterns dominate, and what limitations and coping mechanisms exist in industrial deployments. This systematic literature review addresses these gaps by establishing a body of knowledge as a starting point. Following Kitchenham guidelines, we queried four major research databases, obtaining over 1600 candidate publications. To handle this volume, we developed and validated a domain-agnostic multi-agent screening pipeline that extends prior LLM-assisted review tools by combining automatic metadata curation, inter-agent iterative dialogue, and conflict-resolution defaults that minimize false negatives. From the 92 manually verified primary studies, our thematic synthesis reveals that output verifiability is the primary enabler of agentic adoption: later SDLC phases, whose outputs are objectively evaluable through executable feedback, demonstrate the highest maturity and industrial presence, while earlier phases remain almost exclusively academic proofs-of-concept. We identify the Planner-Executor-Reviewer role specialization as the dominant architectural pattern, with the Reviewer agent implementing verifiability through executable feedback loops. Across all challenge categories, industrial mitigation strategies converge on confining agent actions to verifiable, bounded spaces. This study contributes a comprehensive characterization of the current literature on agentic systems in software product development, and a methodological contribution in the form of an AI-assisted tool to automate the screening phase in high-volume SLR domains.

Spyridon Alvanakis Apostolou, Jan Bosch, Helena Holmström Olsson

Agentic AI systems are entering software engineering workflows, yet empirical evidence on how industrial organizations actually adopt them remains sparse. We present a qualitative interview study with sixteen practitioners across twelve companies of varying size and domain. This study characterizes the current agentic AI adoption state of these companies, employing a six-level maturity framework adapted from established AI-driven organizations. The findings reveal that seven companies operate at Level~1 (AI Assistants), four companies at Level~2 (AI Compensators), and only one in Level~3 (Multi-Agent Orchestration), with large and safety-regulated organizations among the most advanced adopters. The primary finding is a capability-deployment verification gap, four companies demonstrated higher-level experimental AI capabilities but cannot integrate them into production workflows because adequate output verification mechanisms are absent, leaving human-in-the-loop as the only trusted verification mechanism. This gap is shaped by four recurring barriers: context window of LLMs constraints especially when diverse knowledge aggregation is needed, under-performance on proprietary programming languages and protocols, non-determinism incompatible with qualification standards, and data confidentiality concerns. Two interdependent dimensions of this gap emerge from these findings (information asymmetry and qualification absence) framing a core open problem for industrial agentic integration.