Veronica Lynn

Salvatore Giorgi, Veronica Lynn, Keshav Gupta et al.

Social media is increasingly used for large-scale population predictions, such as estimating community health statistics. However, social media users are not typically a representative sample of the intended population -- a "selection bias". Within the social sciences, such a bias is typically addressed with restratification techniques, where observations are reweighted according to how under- or over-sampled their socio-demographic groups are. Yet, restratifaction is rarely evaluated for improving prediction. In this two-part study, we first evaluate standard, "out-of-the-box" restratification techniques, finding they provide no improvement and often even degraded prediction accuracies across four tasks of esimating U.S. county population health statistics from Twitter. The core reasons for degraded performance seem to be tied to their reliance on either sparse or shrunken estimates of each population's socio-demographics. In the second part of our study, we develop and evaluate Robust Poststratification, which consists of three methods to address these problems: (1) estimator redistribution to account for shrinking, as well as (2) adaptive binning and (3) informed smoothing to handle sparse socio-demographic estimates. We show that each of these methods leads to significant improvement in prediction accuracies over the standard restratification approaches. Taken together, Robust Poststratification enables state-of-the-art prediction accuracies, yielding a 53.0% increase in variance explained (R^2) in the case of surveyed life satisfaction, and a 17.8% average increase across all tasks.

Mohammadzaman Zamani, H. Andrew Schwartz, Veronica E. Lynn et al.

Predictive models over social media language have shown promise in capturing community outcomes, but approaches thus far largely neglect the socio-demographic context (e.g. age, education rates, race) of the community from which the language originates. For example, it may be inaccurate to assume people in Mobile, Alabama, where the population is relatively older, will use words the same way as those from San Francisco, where the median age is younger with a higher rate of college education. In this paper, we present residualized factor adaptation, a novel approach to community prediction tasks which both (a) effectively integrates community attributes, as well as (b) adapts linguistic features to community attributes (factors). We use eleven demographic and socioeconomic attributes, and evaluate our approach over five different community-level predictive tasks, spanning health (heart disease mortality, percent fair/poor health), psychology (life satisfaction), and economics (percent housing price increase, foreclosure rate). Our evaluation shows that residualized factor adaptation significantly improves 4 out of 5 community-level outcome predictions over prior state-of-the-art for incorporating socio-demographic contexts.