Varun Mishra

Jiachen Li, Reina Szeyi Chan, Akshat Choube et al. · eth-zurich

With the growing prevalence of modern ubiquitous computing technologies, multi-modal tracking systems hold promise for providing timely awareness and reassurance to stakeholders such as remote family members (RFMs) of older adults, who play a central role in care coordination. However, combining heterogeneous data streams into high-level, meaningful content - such as retrospective summaries - remains challenging. While recent work has demonstrated the promise of large language models (LLMs) for interpreting multi-modal tracking data, less attention has been given to generating narrative accounts for stakeholders like RFMs, who possess rich personal knowledge of older adults and strong emotional responsibility, yet have limited visibility into their daily lives and limited capacity for caregiving. In this work, we explore how LLMs can be used to generate retrospective summaries from multi-modal tracking data for RFMs of older adults. We leveraged and customized an existing system, Vital Insight, to generate initial summaries on different dates and data availability scenarios as technology probes, and conducted interviews with 11 RFMs to gather feedback. Based on these insights, we redesigned the system into a multi-layer, multi-agent, insight-driven summary approach that builds from objective statistics and descriptions to enriched, context-aware narratives. We then compared the redesigned summaries with the initial versions through a survey with the same 11 RFMs and found significant improvements in satisfaction, perceived helpfulness, trust, and willingness to receive the summaries. We conclude by presenting design implications for AI-generated summaries for RFMs and broader contexts, emphasizing the need to support RFMs' sensemaking shift from simply presenting ''What'' data were collected, to explaining ''How'' is my loved one doing and ''Why''.

Robin Deuber, Lanlan Yang, Michal Bechny et al.

Alcohol-impaired driving remains a major yet preventable cause of road traffic injury and death, with many drivers underestimating their level of intoxication. Compared to in-vehicle systems, mobile drunk-driving detection using consumer smartwatches offers a scalable way to trigger preventive interventions and increase awareness without additional in-vehicle hardware. We introduce a system that leverages wrist accelerometer data and heart rate variability-derived physiological signals to detect alcohol-related driving impairment. We collected data in a randomized, controlled three-arm test-track study (n=54) and trained both logistic regression models with window-aggregated features and a two-tower 1D convolutional neural network (CNN), to detect alcohol-impaired driving. The CNN achieved a participant-averaged area under the receiver operating characteristic (AUROC) of 0.88 for detecting any alcohol intoxication and 0.86 for detecting driving above the WHO-recommended limit of 0.05 g/dL. To the best of our knowledge, this is the first work to (1) demonstrate drunk-driving detection using consumer smartwatches, (2) develop and evaluate such a system in a real vehicle on a closed test track, and (3) rigorously assess generalization to unseen participants. Together, these findings highlight the potential of wearable-based sensing to support scalable, measurement-driven prevention of alcohol-related traffic harm.

Yingtian Shi, Abivishaq Balasubramanian, Jessica Herring et al.

Human activity recognition (HAR) in smart homes remains challenging because many daily activities exhibit similar local sensor patterns, while minimally intrusive sensing provides sparse and ambiguous observations. As a result, methods based on short temporal or event windows often fail to capture the broader temporal and behavioral context needed for reliable activity understanding. We present TRACE (Temporal Reasoning over Context and Evidence), a contextual activity recognition framework for smart homes that integrates multi-source sensor evidence with user-specific contextual priors to improve activity interpretation. Rather than treating recognition as a local classification problem, TRACE leverages contextual reasoning to resolve ambiguities, reduce fragmented predictions, and infer more semantically specific activities. We evaluate TRACE on public benchmarks and in a deployment study conducted in our smart-home environment. Results show that TRACE improves recognition accuracy for semantically complex activities, produces more temporally coherent predictions that better align with user-specific routines, and maintains robust performance under cross-domain transfer and missing-modality conditions. These findings demonstrate the value of contextual reasoning for advancing smart-home HAR.

Vedant Das Swain, Qiuyue "Joy" Zhong, Jash Rajesh Parekh et al.

Client-Service Representatives (CSRs) are vital to organizations. Frequent interactions with disgruntled clients, however, disrupt their mental well-being. To help CSRs regulate their emotions while interacting with uncivil clients, we designed Care-Pilot, an LLM-powered assistant, and evaluated its efficacy, perception, and use. Our comparative analyses between 665 human and Care-Pilot-generated support messages highlight Care-Pilot's ability to adapt to and demonstrate empathy in various incivility incidents. Additionally, 143 CSRs assessed Care-Pilot's empathy as more sincere and actionable than human messages. Finally, we interviewed 20 CSRs who interacted with Care-Pilot in a simulation exercise. They reported that Care-Pilot helped them avoid negative thinking, recenter thoughts, and humanize clients; showing potential for bridging gaps in coworker support. Yet, they also noted deployment challenges and emphasized the indispensability of shared experiences. We discuss future designs and societal implications of AI-mediated emotional labor, underscoring empathy as a critical function for AI assistants for worker mental health.

Ohida Binte Amin, Varun Mishra, Tinashe M. Tapera et al.

Wearable sensors are widely used to collect physiological data and develop stress detection models. However, most studies focus on a single dataset, rarely evaluating model reproducibility across devices, populations, or study conditions. We previously assessed the reproducibility of stress detection models across multiple studies, testing models trained on one dataset against others using heart rate (with R-R interval) and electrodermal activity (EDA). In this study, we extended our stress detection reproducibility to consumer wearable sensors. We compared validated research-grade devices, to consumer wearables - Biopac MP160, Polar H10, Empatica E4, to the Garmin Forerunner 55s, assessing device-specific stress detection performance by conducting a new stress study on undergraduate students. Thirty-five students completed three standardized stress-induction tasks in a lab setting. Biopac MP160 performed the best, being consistent with our expectations of it as the gold standard, though performance varied across devices and models. Combining heart rate variability (HRV) and EDA enhanced stress prediction across most scenarios. However, Empatica E4 showed variability; while HRV and EDA improved stress detection in leave-one-subject-out (LOSO) evaluations (AUROC up to 0.953), device-specific limitations led to underperformance when tested with our pre-trained stress detection tool (AUROC 0.723), highlighting generalizability challenges related to hardware-model compatibility. Garmin Forerunner 55s demonstrated strong potential for real-world stress monitoring, achieving the best mental arithmetic stress detection performance in LOSO (AUROC up to 0.961) comparable to research-grade devices like Polar H10 (AUROC 0.954), and Empatica E4 (AUROC 0.905 with HRV-only model and AUROC 0.953 with HRV+EDA model), with the added advantage of consumer-friendly wearability for free-living contexts.

Jiachen Li, Xiwen Li, Justin Steinberg et al.

Passive tracking methods, such as phone and wearable sensing, have become dominant in monitoring human behaviors in modern ubiquitous computing studies. While there have been significant advances in machine-learning approaches to translate periods of raw sensor data to model momentary behaviors, (e.g., physical activity recognition), there still remains a significant gap in the translation of these sensing streams into meaningful, high-level, context-aware insights that are required for various applications (e.g., summarizing an individual's daily routine). To bridge this gap, experts often need to employ a context-driven sensemaking process in real-world studies to derive insights. This process often requires manual effort and can be challenging even for experienced researchers due to the complexity of human behaviors. We conducted three rounds of user studies with 21 experts to explore solutions to address challenges with sensemaking. We follow a human-centered design process to identify needs and design, iterate, build, and evaluate Vital Insight (VI), a novel, LLM-assisted, prototype system to enable human-in-the-loop inference (sensemaking) and visualizations of multi-modal passive sensing data from smartphones and wearables. Using the prototype as a technology probe, we observe experts' interactions with it and develop an expert sensemaking model that explains how experts move between direct data representations and AI-supported inferences to explore, question, and validate insights. Through this iterative process, we also synthesize and discuss a list of design implications for the design of future AI-augmented visualization systems to better assist experts' sensemaking processes in multi-modal health sensing data.

Akshat Choube, Vedant Das Swain, Varun Mishra

Advances in mobile and wearable technologies have enabled the potential to passively monitor a person's mental, behavioral, and affective health. These approaches typically rely on longitudinal collection of self-reported outcomes, e.g., depression, stress, and anxiety, to train machine learning (ML) models. However, the need to continuously self-report adds a significant burden on the participants, often resulting in attrition, missing labels, or insincere responses. In this work, we introduce the Scale Scores Simulation using Mental Models (SeSaMe) framework to alleviate participants' burden in digital mental health studies. By leveraging pre-trained large language models (LLMs), SeSaMe enables the simulation of participants' responses on psychological scales. In SeSaMe, researchers can prompt LLMs with information on participants' internal behavioral dispositions, enabling LLMs to construct mental models of participants to simulate their responses on psychological scales. We demonstrate an application of SeSaMe, where we use GPT-4 to simulate responses on one scale using responses from another as behavioral information. We also evaluate the alignment between human and SeSaMe-simulated responses to psychological scales. Then, we present experiments to inspect the utility of SeSaMe-simulated responses as ground truth in training ML models by replicating established depression and anxiety screening tasks from a previous study. Our results indicate SeSaMe to be a promising approach, but its alignment may vary across scales and specific prediction objectives. We also observed that model performance with simulated data was on par with using the real data for training in most evaluation scenarios. We conclude by discussing the potential implications of SeSaMe in addressing some challenges researchers face with ground-truth collection in passive sensing studies.

Akshat Choube, Rahul Majethia, Sohini Bhattacharya et al.

Longitudinal passive sensing studies for health and behavior outcomes often have missing and incomplete data. Handling missing data effectively is thus a critical data processing and modeling step. Our formative interviews with researchers working in longitudinal health and behavior passive sensing revealed a recurring theme: most researchers consider imputation a low-priority step in their analysis and inference pipeline, opting to use simple and off-the-shelf imputation strategies without comprehensively evaluating its impact on study outcomes. Through this paper, we call attention to the importance of imputation. Using publicly available passive sensing datasets for depression, we show that prioritizing imputation can significantly impact the study outcomes -- with our proposed imputation strategies resulting in up to 31% improvement in AUROC to predict depression over the original imputation strategy. We conclude by discussing the challenges and opportunities with effective imputation in longitudinal sensing studies.

Varun Mishra, Florian Künzler, Jan-Niklas Kramer et al.

JITAI is an emerging technique with great potential to support health behavior by providing the right type and amount of support at the right time. A crucial aspect of JITAIs is properly timing the delivery of interventions, to ensure that a user is receptive and ready to process and use the support provided. Some prior works have explored the association of context and some user-specific traits on receptivity, and have built post-study machine-learning models to detect receptivity. For effective intervention delivery, however, a JITAI system needs to make in-the-moment decisions about a user's receptivity. To this end, we conducted a study in which we deployed machine-learning models to detect receptivity in the natural environment, i.e., in free-living conditions. We leveraged prior work regarding receptivity to JITAIs and deployed a chatbot-based digital coach~-- Ally~-- that provided physical-activity interventions and motivated participants to achieve their step goals. We extended the original Ally~app to include two types of machine-learning model that used contextual information about a person to predict when a person is receptive: a \textit{static model\/} that was built before the study started and remained constant for all participants and an \textit{adaptive model\/} that continuously learned the receptivity of individual participants and updated itself as the study progressed. For comparison, we included a \textit{control model\/} that sent intervention messages at random times. The app randomly selected a delivery model for each intervention message. We observed that the machine-learning models led up to a 40\% improvement in receptivity as compared to the control model. Further, we evaluated the temporal dynamics of the different models and observed that receptivity to messages from the adaptive model increased over the course of the study.