Eugene Yang

Dawn Lawrie, Eugene Yang, Douglas W. Oard et al.

Providing access to information across languages has been a goal of Information Retrieval (IR) for decades. While progress has been made on Cross Language IR (CLIR) where queries are expressed in one language and documents in another, the multilingual (MLIR) task to create a single ranked list of documents across many languages is considerably more challenging. This paper investigates whether advances in neural document translation and pretrained multilingual neural language models enable improvements in the state of the art over earlier MLIR techniques. The results show that although combining neural document translation with neural ranking yields the best Mean Average Precision (MAP), 98% of that MAP score can be achieved with an 84% reduction in indexing time by using a pretrained XLM-R multilingual language model to index documents in their native language, and that 2% difference in effectiveness is not statistically significant. Key to achieving these results for MLIR is to fine-tune XLM-R using mixed-language batches from neural translations of MS MARCO passages.

Eugene Yang, Suraj Nair, Ramraj Chandradevan et al.

Pretrained language models have improved effectiveness on numerous tasks, including ad-hoc retrieval. Recent work has shown that continuing to pretrain a language model with auxiliary objectives before fine-tuning on the retrieval task can further improve retrieval effectiveness. Unlike monolingual retrieval, designing an appropriate auxiliary task for cross-language mappings is challenging. To address this challenge, we use comparable Wikipedia articles in different languages to further pretrain off-the-shelf multilingual pretrained models before fine-tuning on the retrieval task. We show that our approach yields improvements in retrieval effectiveness.

Eugene Yang, Suraj Nair, Dawn Lawrie et al.

A popular approach to creating a zero-shot cross-language retrieval model is to substitute a monolingual pretrained language model in the retrieval model with a multilingual pretrained language model such as Multilingual BERT. This multilingual model is fined-tuned to the retrieval task with monolingual data such as English MS MARCO using the same training recipe as the monolingual retrieval model used. However, such transferred models suffer from mismatches in the languages of the input text during training and inference. In this work, we propose transferring monolingual retrieval models using adapters, a parameter-efficient component for a transformer network. By adding adapters pretrained on language tasks for a specific language with task-specific adapters, prior work has shown that the adapter-enhanced models perform better than fine-tuning the entire model when transferring across languages in various NLP tasks. By constructing dense retrieval models with adapters, we show that models trained with monolingual data are more effective than fine-tuning the entire model when transferring to a Cross Language Information Retrieval (CLIR) setting. However, we found that the prior suggestion of replacing the language adapters to match the target language at inference time is suboptimal for dense retrieval models. We provide an in-depth analysis of this discrepancy between other cross-language NLP tasks and CLIR.

Orion Weller, Kathryn Ricci, Eugene Yang et al.

We introduce Rank1, the first reranking model trained to take advantage of test-time compute. Rank1 demonstrates the applicability within retrieval of using a reasoning language model (i.e. OpenAI's o1, Deepseek's R1, etc.) for distillation in order to rapidly improve the performance of a smaller model. We gather and open-source a dataset of more than 600,000 examples of R1 reasoning traces from queries and passages in MS MARCO. Models trained on this dataset show: (1) state-of-the-art performance on advanced reasoning and instruction following datasets; (2) work remarkably well out of distribution due to the ability to respond to user-input prompts; and (3) have explainable reasoning chains that can be given to users or RAG-based systems. Further, we demonstrate that quantized versions of these models retain strong performance while using less compute/memory. Overall, Rank1 shows that test-time compute allows for a fundamentally new type of explainable and performant reranker model for search.

Eugene Yang, Thomas Jänich, James Mayfield et al.

Multilingual information retrieval (MLIR) considers the problem of ranking documents in several languages for a query expressed in a language that may differ from any of those languages. Recent work has observed that approaches such as combining ranked lists representing a single document language each or using multilingual pretrained language models demonstrate a preference for one language over others. This results in systematic unfair treatment of documents in different languages. This work proposes a language fairness metric to evaluate whether documents across different languages are fairly ranked through statistical equivalence testing using the Kruskal-Wallis test. In contrast to most prior work in group fairness, we do not consider any language to be an unprotected group. Thus our proposed measure, PEER (Probability of EqualExpected Rank), is the first fairness metric specifically designed to capture the language fairness of MLIR systems. We demonstrate the behavior of PEER on artificial ranked lists. We also evaluate real MLIR systems on two publicly available benchmarks and show that the PEER scores align with prior analytical findings on MLIR fairness. Our implementation is compatible with ir-measures and is available at http://github.com/hltcoe/peer_measure.

Eugene Yang, Dawn Lawrie, James Mayfield

Recent work in cross-language information retrieval (CLIR), where queries and documents are in different languages, has shown the benefit of the Translate-Distill framework that trains a cross-language neural dual-encoder model using translation and distillation. However, Translate-Distill only supports a single document language. Multilingual information retrieval (MLIR), which ranks a multilingual document collection, is harder to train than CLIR because the model must assign comparable relevance scores to documents in different languages. This work extends Translate-Distill and propose Multilingual Translate-Distill (MTD) for MLIR. We show that ColBERT-X models trained with MTD outperform their counterparts trained ith Multilingual Translate-Train, which is the previous state-of-the-art training approach, by 5% to 25% in nDCG@20 and 15% to 45% in MAP. We also show that the model is robust to the way languages are mixed in training batches. Our implementation is available on GitHub.

William Walden, Marc Mason, Orion Weller et al.

Generation of long-form, citation-backed reports is a primary use case for retrieval augmented generation (RAG) systems. While open-source evaluation tools exist for various RAG tasks, ones tailored to report generation (RG) are lacking. Accordingly, we introduce Auto-ARGUE, a robust LLM-based implementation of the recently proposed ARGUE framework for RG evaluation. We present analysis of Auto-ARGUE on the RG pilot task from the TREC 2024 NeuCLIR track, showing good system-level correlations with human judgments. We further release a web app for visualization of Auto-ARGUE outputs.

Abe Bohan Hou, Orion Weller, Guanghui Qin et al.

Legal professionals need to write analyses that rely on citations to relevant precedents, i.e., previous case decisions. Intelligent systems assisting legal professionals in writing such documents provide great benefits but are challenging to design. Such systems need to help locate, summarize, and reason over salient precedents in order to be useful. To enable systems for such tasks, we work with legal professionals to transform a large open-source legal corpus into a dataset supporting two important backbone tasks: information retrieval (IR) and retrieval-augmented generation (RAG). This dataset CLERC (Case Law Evaluation Retrieval Corpus), is constructed for training and evaluating models on their ability to (1) find corresponding citations for a given piece of legal analysis and to (2) compile the text of these citations (as well as previous context) into a cogent analysis that supports a reasoning goal. We benchmark state-of-the-art models on CLERC, showing that current approaches still struggle: GPT-4o generates analyses with the highest ROUGE F-scores but hallucinates the most, while zero-shot IR models only achieve 48.3% recall@1000.

Eugene Yang, David D. Lewis

Technology-assisted review (TAR) is an important industrial application of information retrieval (IR) and machine learning (ML). While a small TAR research community exists, the complexity of TAR software and workflows is a major barrier to entry. Drawing on past open source TAR efforts, as well as design patterns from the IR and ML open source software, we present an open source Python framework for conducting experiments on TAR algorithms. Key characteristics of this framework are declarative representations of workflows and experiment plans, the ability for components to play variable numbers of workflow roles, and state maintenance and restart capabilities. Users can draw on reference implementations of standard TAR algorithms while incorporating novel components to explore their research interests. The framework is available at https://github.com/eugene-yang/tarexp.

Saron Samuel, Benjamin Van Durme, Eugene Yang

While reasoning rerankers, such as Rank1, have demonstrated strong abilities in improving ranking relevance, it is unclear how they perform on other retrieval qualities such as fairness. We conduct the first systematic comparison of fairness between reasoning and non-reasoning rerankers. Using the TREC 2022 Fair Ranking Track dataset, we evaluate six reranking models across multiple retrieval settings and demographic attributes. Our findings demonstrate reasoning neither improve nor harm fairness compared to non-reasoning approaches. Our fairness metric, Attention-Weighted Rank Fairness (AWRF) remained stable (0.33-0.35) across all models, even as relevance varies substantially (nDCG 0.247-1.000). Demographic breakdown analysis revealed fairness gaps for geographic attributes regardless of model architecture. These results indicate that future work in specializing reasoning models to be aware of fairness attributes could lead to improvements, as current implementations preserve the fairness characteristics of their input ranking.

James Mayfield, Eugene Yang, Dawn Lawrie et al. · allen-ai

Large Language Models (LLMs) have enabled new ways to satisfy information needs. Although great strides have been made in applying them to settings like document ranking and short-form text generation, they still struggle to compose complete, accurate, and verifiable long-form reports. Reports with these qualities are necessary to satisfy the complex, nuanced, or multi-faceted information needs of users. In this perspective paper, we draw together opinions from industry and academia, and from a variety of related research areas, to present our vision for automatic report generation, and -- critically -- a flexible framework by which such reports can be evaluated. In contrast with other summarization tasks, automatic report generation starts with a detailed description of an information need, stating the necessary background, requirements, and scope of the report. Further, the generated reports should be complete, accurate, and verifiable. These qualities, which are desirable -- if not required -- in many analytic report-writing settings, require rethinking how to build and evaluate systems that exhibit these qualities. To foster new efforts in building these systems, we present an evaluation framework that draws on ideas found in various evaluations. To test completeness and accuracy, the framework uses nuggets of information, expressed as questions and answers, that need to be part of any high-quality generated report. Additionally, evaluation of citations that map claims made in the report to their source documents ensures verifiability.

Eugene Yang, Dawn Lawrie, James Mayfield et al.

Prior work on English monolingual retrieval has shown that a cross-encoder trained using a large number of relevance judgments for query-document pairs can be used as a teacher to train more efficient, but similarly effective, dual-encoder student models. Applying a similar knowledge distillation approach to training an efficient dual-encoder model for Cross-Language Information Retrieval (CLIR), where queries and documents are in different languages, is challenging due to the lack of a sufficiently large training collection when the query and document languages differ. The state of the art for CLIR thus relies on translating queries, documents, or both from the large English MS MARCO training set, an approach called Translate-Train. This paper proposes an alternative, Translate-Distill, in which knowledge distillation from either a monolingual cross-encoder or a CLIR cross-encoder is used to train a dual-encoder CLIR student model. This richer design space enables the teacher model to perform inference in an optimized setting, while training the student model directly for CLIR. Trained models and artifacts are publicly available on Huggingface.

Eugene Yang, Andrew Yates, Kathryn Ricci et al.

Retrieve-and-rerank is a popular retrieval pipeline because of its ability to make slow but effective rerankers efficient enough at query time by reducing the number of comparisons. Recent works in neural rerankers take advantage of large language models for their capability in reasoning between queries and passages and have achieved state-of-the-art retrieval effectiveness. However, such rerankers are resource-intensive, even after heavy optimization. In this work, we introduce Rank-K, a listwise passage reranking model that leverages the reasoning capability of the reasoning language model at query time that provides test time scalability to serve hard queries. We show that Rank-K improves retrieval effectiveness by 23\% over the RankZephyr, the state-of-the-art listwise reranker, when reranking a BM25 initial ranked list and 19\% when reranking strong retrieval results by SPLADE-v3. Since Rank-K is inherently a multilingual model, we found that it ranks passages based on queries in different languages as effectively as it does in monolingual retrieval.

Orion Weller, Benjamin Chang, Eugene Yang et al. · allen-ai

Retrieval systems generally focus on web-style queries that are short and underspecified. However, advances in language models have facilitated the nascent rise of retrieval models that can understand more complex queries with diverse intents. However, these efforts have focused exclusively on English; therefore, we do not yet understand how they work across languages. We introduce mFollowIR, a multilingual benchmark for measuring instruction-following ability in retrieval models. mFollowIR builds upon the TREC NeuCLIR narratives (or instructions) that span three diverse languages (Russian, Chinese, Persian) giving both query and instruction to the retrieval models. We make small changes to the narratives and isolate how well retrieval models can follow these nuanced changes. We present results for both multilingual (XX-XX) and cross-lingual (En-XX) performance. We see strong cross-lingual performance with English-based retrievers that trained using instructions, but find a notable drop in performance in the multilingual setting, indicating that more work is needed in developing data for instruction-based multilingual retrievers.

Marc Marone, Orion Weller, William Fleshman et al.

Encoder-only languages models are frequently used for a variety of standard machine learning tasks, including classification and retrieval. However, there has been a lack of recent research for encoder models, especially with respect to multilingual models. We introduce mmBERT, an encoder-only language model pretrained on 3T tokens of multilingual text in over 1800 languages. To build mmBERT we introduce several novel elements, including an inverse mask ratio schedule and an inverse temperature sampling ratio. We add over 1700 low-resource languages to the data mix only during the decay phase, showing that it boosts performance dramatically and maximizes the gains from the relatively small amount of training data. Despite only including these low-resource languages in the short decay phase we achieve similar classification performance to models like OpenAI's o3 and Google's Gemini 2.5 Pro. Overall, we show that mmBERT significantly outperforms the previous generation of models on classification and retrieval tasks -- on both high and low-resource languages.

Reno Kriz, Kate Sanders, David Etter et al.

Efficiently retrieving and synthesizing information from large-scale multimodal collections has become a critical challenge. However, existing video retrieval datasets suffer from scope limitations, primarily focusing on matching descriptive but vague queries with small collections of professionally edited, English-centric videos. To address this gap, we introduce $\textbf{MultiVENT 2.0}$, a large-scale, multilingual event-centric video retrieval benchmark featuring a collection of more than 218,000 news videos and 3,906 queries targeting specific world events. These queries specifically target information found in the visual content, audio, embedded text, and text metadata of the videos, requiring systems leverage all these sources to succeed at the task. Preliminary results show that state-of-the-art vision-language models struggle significantly with this task, and while alternative approaches show promise, they are still insufficient to adequately address this problem. These findings underscore the need for more robust multimodal retrieval systems, as effective video retrieval is a crucial step towards multimodal content understanding and generation.

Saron Samuel, Dan DeGenaro, Jimena Guallar-Blasco et al.

Videos inherently contain multiple modalities, including visual events, text overlays, sounds, and speech, all of which are important for retrieval. However, state-of-the-art multimodal language models like VAST and LanguageBind are built on vision-language models (VLMs), and thus overly prioritize visual signals. Retrieval benchmarks further reinforce this bias by focusing on visual queries and neglecting other modalities. We create a search system MMMORRF that extracts text and features from both visual and audio modalities and integrates them with a novel modality-aware weighted reciprocal rank fusion. MMMORRF is both effective and efficient, demonstrating practicality in searching videos based on users' information needs instead of visual descriptive queries. We evaluate MMMORRF on MultiVENT 2.0 and TVR, two multimodal benchmarks designed for more targeted information needs, and find that it improves nDCG@20 by 81% over leading multimodal encoders and 37% over single-modality retrieval, demonstrating the value of integrating diverse modalities.

Dawn Lawrie, Efsun Kayi, Eugene Yang et al.

PLAID, an efficient implementation of the ColBERT late interaction bi-encoder using pretrained language models for ranking, consistently achieves state-of-the-art performance in monolingual, cross-language, and multilingual retrieval. PLAID differs from ColBERT by assigning terms to clusters and representing those terms as cluster centroids plus compressed residual vectors. While PLAID is effective in batch experiments, its performance degrades in streaming settings where documents arrive over time because representations of new tokens may be poorly modeled by the earlier tokens used to select cluster centroids. PLAID Streaming Hierarchical Indexing that Runs on Terabytes of Temporal Text (PLAID SHIRTTT) addresses this concern using multi-phase incremental indexing based on hierarchical sharding. Experiments on ClueWeb09 and the multilingual NeuCLIR collection demonstrate the effectiveness of this approach both for the largest collection indexed to date by the ColBERT architecture and in the multilingual setting, respectively.

Alexander Martin, Reno Kriz, William Gantt Walden et al.

We introduce the task of grounded article generation with the goal of creating a Wikipedia-style article from multiple diverse videos about real-world events -- from natural disasters to political elections -- where all the information in the article is supported by video evidence. Videos are intuitive sources for retrieval-augmented generation (RAG), but most contemporary RAG workflows focus heavily on text while existing methods for video-based summarization focus on low-level scene understanding rather than high-level event semantics. To close this gap, we introduce WikiVideo, a benchmark consisting of expert-written articles and densely annotated videos that provide evidence for articles' claims, facilitating the integration of video into RAG pipelines and enabling the creation of in-depth content that is grounded in multimodal sources. We further propose Collaborative Article Generation (CAG), a novel interactive method for article creation from multiple videos. CAG leverages an iterative interaction between an r1-style reasoning model and a VideoLLM to draw higher-level inferences about the target event than is possible with VideoLLMs alone, which fixate on low-level visual features. We benchmark state-of-the-art VideoLLMs and CAG in both oracle retrieval and RAG settings and find that CAG consistently outperforms alternative methods, while suggesting intriguing avenues for future work.

Dayeon Ki, Marine Carpuat, Paul McNamee et al.

Multilingual Retrieval-Augmented Generation (mRAG) systems enable language models to answer knowledge-intensive queries with citation-supported responses across languages. While such systems have been proposed, an open questions is whether the mixture of different document languages impacts generation and citation in unintended ways. To investigate, we introduce a controlled methodology using model internals to measure language preference while holding other factors such as document relevance constant. Across eight languages and six open-weight models, we find that models preferentially cite English sources when queries are in English, with this bias amplified for lower-resource languages and for documents positioned mid-context. Crucially, we find that models sometimes trade-off document relevance for language preference, indicating that citation choices are not always driven by informativeness alone. Our findings shed light on how language models leverage multilingual context and influence citation behavior.

Eugene Yang, Dawn Lawrie, James Mayfield

The HLTCOE team applied PLAID, an mT5 reranker, and document translation to the TREC 2023 NeuCLIR track. For PLAID we included a variety of models and training techniques -- the English model released with ColBERT v2, translate-train~(TT), Translate Distill~(TD) and multilingual translate-train~(MTT). TT trains a ColBERT model with English queries and passages automatically translated into the document language from the MS-MARCO v1 collection. This results in three cross-language models for the track, one per language. MTT creates a single model for all three document languages by combining the translations of MS-MARCO passages in all three languages into mixed-language batches. Thus the model learns about matching queries to passages simultaneously in all languages. Distillation uses scores from the mT5 model over non-English translated document pairs to learn how to score query-document pairs. The team submitted runs to all NeuCLIR tasks: the CLIR and MLIR news task as well as the technical documents task.

Laura Dietz, Bryan Li, Eugene Yang et al.

RAG systems are increasingly evaluated and optimized using LLM judges, an approach that is rapidly becoming the dominant paradigm for system assessment. Nugget-based approaches in particular are now embedded not only in evaluation frameworks but also in the architectures of RAG systems themselves. While this integration can lead to genuine improvements, it also creates a risk of faulty measurements due to circularity. In this paper, we investigate this risk through comparative experiments with nugget-based RAG systems, including Ginger and Crucible, against strong baselines such as GPT-Researcher. By deliberately modifying Crucible to generate outputs optimized for an LLM judge, we show that near-perfect evaluation scores can be achieved when elements of the evaluation - such as prompt templates or gold nuggets - are leaked or can be predicted. Our results highlight the importance of blind evaluation settings and methodological diversity to guard against mistaking metric overfitting for genuine system progress.

Laura Dietz, Bryan Li, Gabrielle Liu et al.

RAGE systems integrate ideas from automatic evaluation (E) into Retrieval-augmented Generation (RAG). As one such example, we present Crucible, a Nugget-Augmented Generation System that preserves explicit citation provenance by constructing a bank of Q&A nuggets from retrieved documents and uses them to guide extraction, selection, and report generation. Reasoning on nuggets avoids repeated information through clear and interpretable Q&A semantics - instead of opaque cluster abstractions - while maintaining citation provenance throughout the entire generation process. Evaluated on the TREC NeuCLIR 2024 collection, our Crucible system substantially outperforms Ginger, a recent nugget-based RAG system, in nugget recall, density, and citation grounding.

Thong Nguyen, Yibin Lei, Jia-Huei Ju et al.

Learned Sparse Retrieval (LSR) combines the efficiency of bi-encoders with the transparency of lexical matching, but existing approaches struggle to scale beyond English. We introduce MILCO, an LSR architecture that maps queries and documents from different languages into a shared English lexical space via a multilingual connector. MILCO is trained with a specialized two-stage regime that combines Sparse Alignment Pretraining with contrastive training to provide representation transparency and effectiveness while mitigating semantic collapse. Motivated by the observation that uncommon entities are often lost when projected into English, we propose a new LexEcho head, which enhances robustness by augmenting the English lexical representation with a source-language view obtained through a special [ECHO] token. MILCO achieves state-of-the-art multilingual and cross-lingual LSR performance, outperforming leading dense, sparse, and multi-vector baselines such as BGE-M3 and Qwen3-Embed on standard multilingual benchmarks, while supporting dynamic efficiency through post-hoc pruning. Notably, when using mass-based pruning to reduce document representations to only 30 active dimensions on average, MILCO 560M outperforms the similarly-sized Qwen3-Embed 0.6B with 1024 dimensions.

Eugene Yang, Nicola Tonellotto, Dawn Lawrie et al.

The Internet produces a continuous stream of new documents and user-generated queries. These naturally change over time based on events in the world and the evolution of language. Neural retrieval models that were trained once on a fixed set of query-document pairs will quickly start misrepresenting newly-created content and queries, leading to less effective retrieval. Traditional statistical sparse retrieval can update collection statistics to reflect these changes in the use of language in documents and queries. In contrast, continued fine-tuning of the language model underlying neural retrieval approaches such as DPR and ColBERT creates incompatibility with previously-encoded documents. Re-encoding and re-indexing all previously-processed documents can be costly. In this work, we explore updating a neural dual encoder retrieval model without reprocessing past documents in the stream. We propose MURR, a model updating strategy with regularized replay, to ensure the model can still faithfully search existing documents without reprocessing, while continuing to update the model for the latest topics. In our simulated streaming environments, we show that fine-tuning models using MURR leads to more effective and more consistent retrieval results than other strategies as the stream of documents and queries progresses.

Eugene Yang, Dawn J. Lawrie, Paul McNamee et al.

This paper describes the submission runs from the HLTCOE team at the CIRAL CLIR tasks for African languages at FIRE 2023. Our submissions use machine translation models to translate the documents and the training passages, and ColBERT-X as the retrieval model. Additionally, we present a set of unofficial runs that use an alternative training procedure with a similar training setting.

Cash Costello, Eugene Yang, Dawn Lawrie et al.

While there are high-quality software frameworks for information retrieval experimentation, they do not explicitly support cross-language information retrieval (CLIR). To fill this gap, we have created Patapsco, a Python CLIR framework. This framework specifically addresses the complexity that comes with running experiments in multiple languages. Patapsco is designed to be extensible to many language pairs, to be scalable to large document collections, and to support reproducible experiments driven by a configuration file. We include Patapsco results on standard CLIR collections using multiple settings.

Dawn Lawrie, James Mayfield, Douglas Oard et al.

HC4 is a new suite of test collections for ad hoc Cross-Language Information Retrieval (CLIR), with Common Crawl News documents in Chinese, Persian, and Russian, topics in English and in the document languages, and graded relevance judgments. New test collections are needed because existing CLIR test collections built using pooling of traditional CLIR runs have systematic gaps in their relevance judgments when used to evaluate neural CLIR methods. The HC4 collections contain 60 topics and about half a million documents for each of Chinese and Persian, and 54 topics and five million documents for Russian. Active learning was used to determine which documents to annotate after being seeded using interactive search and judgment. Documents were judged on a three-grade relevance scale. This paper describes the design and construction of the new test collections and provides baseline results for demonstrating their utility for evaluating systems.

Suraj Nair, Eugene Yang, Dawn Lawrie et al.

The advent of transformer-based models such as BERT has led to the rise of neural ranking models. These models have improved the effectiveness of retrieval systems well beyond that of lexical term matching models such as BM25. While monolingual retrieval tasks have benefited from large-scale training collections such as MS MARCO and advances in neural architectures, cross-language retrieval tasks have fallen behind these advancements. This paper introduces ColBERT-X, a generalization of the ColBERT multi-representation dense retrieval model that uses the XLM-RoBERTa (XLM-R) encoder to support cross-language information retrieval (CLIR). ColBERT-X can be trained in two ways. In zero-shot training, the system is trained on the English MS MARCO collection, relying on the XLM-R encoder for cross-language mappings. In translate-train, the system is trained on the MS MARCO English queries coupled with machine translations of the associated MS MARCO passages. Results on ad hoc document ranking tasks in several languages demonstrate substantial and statistically significant improvements of these trained dense retrieval models over traditional lexical CLIR baselines.

Eugene Yang, David D. Lewis, Ophir Frieder

Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given the scale of social media data, and the need for nuanced human interpretations makes fully automated approaches infeasible. We consider content moderation from the perspective of technology-assisted review (TAR): a human-in-the-loop active learning approach developed for high recall retrieval problems in civil litigation and other fields. We show how TAR workflows, and a TAR cost model, can be adapted to the content moderation problem. We then demonstrate on two publicly available content moderation data sets that a TAR workflow can reduce moderation costs by 20% to 55% across a variety of conditions.

Eugene Yang, Sean MacAvaney, David D. Lewis et al.

Technology-assisted review (TAR) refers to iterative active learning workflows for document review in high recall retrieval (HRR) tasks. TAR research and most commercial TAR software have applied linear models such as logistic regression to lexical features. Transformer-based models with supervised tuning are known to improve effectiveness on many text classification tasks, suggesting their use in TAR. We indeed find that the pre-trained BERT model reduces review cost by 10% to 15% in TAR workflows simulated on the RCV1-v2 newswire collection. In contrast, we likewise determined that linear models outperform BERT for simulated legal discovery topics on the Jeb Bush e-mail collection. This suggests the match between transformer pre-training corpora and the task domain is of greater significance than generally appreciated. Additionally, we show that just-right language model fine-tuning on the task collection before starting active learning is critical. Too little or too much fine-tuning hinders performance, worse than that of linear models, even for a favorable corpus such as RCV1-v2.

Tong Xiang, Sean MacAvaney, Eugene Yang et al.

Despite the recent successes of transformer-based models in terms of effectiveness on a variety of tasks, their decisions often remain opaque to humans. Explanations are particularly important for tasks like offensive language or toxicity detection on social media because a manual appeal process is often in place to dispute automatically flagged content. In this work, we propose a technique to improve the interpretability of these models, based on a simple and powerful assumption: a post is at least as toxic as its most toxic span. We incorporate this assumption into transformer models by scoring a post based on the maximum toxicity of its spans and augmenting the training process to identify correct spans. We find this approach effective and can produce explanations that exceed the quality of those provided by Logistic Regression analysis (often regarded as a highly-interpretable model), according to a human study.

Sajad Sotudeh, Tong Xiang, Hao-Ren Yao et al.

Offensive language detection is an important and challenging task in natural language processing. We present our submissions to the OffensEval 2020 shared task, which includes three English sub-tasks: identifying the presence of offensive language (Sub-task A), identifying the presence of target in offensive language (Sub-task B), and identifying the categories of the target (Sub-task C). Our experiments explore using a domain-tuned contextualized language model (namely, BERT) for this task. We also experiment with different components and configurations (e.g., a multi-view SVM) stacked upon BERT models for specific sub-tasks. Our submissions achieve F1 scores of 91.7% in Sub-task A, 66.5% in Sub-task B, and 63.2% in Sub-task C. We perform an ablation study which reveals that domain tuning considerably improves the classification performance. Furthermore, error analysis shows common misclassification errors made by our model and outlines research directions for future.