Michael Goldsmith

Fatima Zahrah, Jason R. C. Nurse, Michael Goldsmith

The rapid integration of the Internet into our daily lives has led to many benefits but also to a number of new, wide-spread threats such as online hate, trolling, bullying, and generally aggressive behaviours. While research has traditionally explored online hate, in particular, on one platform, the reality is that such hate is a phenomenon that often makes use of multiple online networks. In this article, we seek to advance the discussion into online hate by harnessing a comparative approach, where we make use of various Natural Language Processing (NLP) techniques to computationally analyse hateful content from Reddit and 4chan relating to the 2020 US Presidential Elections. Our findings show how content and posting activity can differ depending on the platform being used. Through this, we provide initial comparison into the platform-specific behaviours of online hate, and how different platforms can serve specific purposes. We further provide several avenues for future research utilising a cross-platform approach so as to gain a more comprehensive understanding of the global hate ecosystem.

Mariam Nouh, Jason R. C. Nurse, Helena Webb et al.

Cybercrime investigators face numerous challenges when policing online crimes. Firstly, the methods and processes they use when dealing with traditional crimes do not necessarily apply in the cyber-world. Additionally, cyber criminals are usually technologically-aware and constantly adapting and developing new tools that allow them to stay ahead of law enforcement investigations. In order to provide adequate support for cybercrime investigators, there needs to be a better understanding of the challenges they face at both technical and socio-technical levels. In this paper, we investigate this problem through an analysis of current practices and workflows of investigators. We use interviews with experts from government and private sectors who investigate cybercrimes as our main data gathering process. From an analysis of the collected data, we identify several outstanding challenges faced by investigators. These pertain to practical, technical, and social issues such as systems availability, usability, and in computer-supported collaborative work. Importantly, we use our findings to highlight research areas where user-centric workflows and tools are desirable. We also define a set of recommendations that can aid in providing a better foundation for future research in the field and allow more effective combating of cybercrimes.

Mary K. Bispham, Ioannis Agrafiotis, Michael Goldsmith

This paper presents a novel attack on voice-controlled digital assistants using nonsensical word sequences. We present the results of experimental work which demonstrates that it is possible for malicious actors to gain covert access to a voice-controlled system by hiding commands in apparently nonsensical sounds of which the meaning is opaque to humans. Several instances of nonsensical word sequences were identified which triggered a target command in a voice-controlled digital assistant, but which were incomprehensible to humans, as shown in tests with human experimental subjects. Our work confirms the potential for hiding malicious voice commands to voice-controlled digital assistants or other speech-controlled devices in speech sounds which are perceived by humans as nonsensical.

Louise M. Axon, Bushra Alahmadi, Jason R. C. Nurse et al.

In Security Operations Centres (SOCs) security practitioners work using a range of tools to detect and mitigate malicious computer-network activity. Sonification, in which data is represented as sound, is said to have potential as an approach to addressing some of the unique challenges faced by SOCs. For example, sonification has been shown to enable peripheral monitoring of processes, which could aid practitioners multitasking in busy SOCs. The perspectives of security practitioners on incorporating sonification into their actual working environments have not yet been examined, however. The aim of this paper therefore is to address this gap by exploring attitudes to using sonification in SOCs. We report on the results of a study consisting of an online survey (N=20) and interviews (N=21) with security practitioners working in a range of different SOCs. Our contribution is a refined appreciation of the contexts in which sonification could aid in SOC working practice, and an understanding of the areas in which sonification may not be beneficial or may even be problematic.We also analyse the critical requirements for the design of sonification systems and their integration into the SOC setting. Our findings clarify insights into the potential benefits and challenges of introducing sonification to support work in this vital security-monitoring environment.