Wolfgang M. Pauli, Sarah Panda, Kidus Admassu et al.
Recent advances in large language models have accelerated deployment of agentic systems in operational finance. Existing benchmarks emphasize measuring general capabilities, instruction following, or safety, but few directly address the operational finance workflows that agentic systems are now being deployed to automate. Finance professionals require agents to not only provide factually sound and properly grounded information, but also ensure that this information is verifiable and consistently adheres to rules and constraints of the operational finance domain. We introduce FORCE-Bench, which contains 251 expert-annotated queries and evaluates responses using a rubric-based framework calibrated to the requirements of the operational finance domain, across eight dimensions: accuracy, citations, clarity, depth, groundedness, recency, relevance, and structure. FORCE-Bench assesses agentic systems on three task types: financial obligation research (querying ERP systems for accounts receivable and payable data), financial entity performance research (answering time-bound questions from public filings and market data), and business brief generation (synthesising multi-source company intelligence reports). To reflect real deployment conditions, we evaluate our purpose-built agent, as well as the general-purpose agentic systems, under common tool access and latency-bounded settings. Results show that general-purpose agentic systems do not consistently meet finance-domain quality requirements under operational constraints, while the purpose-built Finance Agent for Microsoft 365 Copilot is more reliable across dimensions. We release the dataset, rubrics, harness, and analysis code as open-source to support reproducible comparison and adaptation to other enterprise finance environments.