Hanlei Zhang

Hanlei Zhang, Hua Xu, Xin Wang et al. · tsinghua

New intent discovery is of great value to natural language processing, allowing for a better understanding of user needs and providing friendly services. However, most existing methods struggle to capture the complicated semantics of discrete text representations when limited or no prior knowledge of labeled data is available. To tackle this problem, we propose a novel clustering framework, USNID, for unsupervised and semi-supervised new intent discovery, which has three key technologies. First, it fully utilizes unsupervised or semi-supervised data to mine shallow semantic similarity relations and provide well-initialized representations for clustering. Second, it designs a centroid-guided clustering mechanism to address the issue of cluster allocation inconsistency and provide high-quality self-supervised targets for representation learning. Third, it captures high-level semantics in unsupervised or semi-supervised data to discover fine-grained intent-wise clusters by optimizing both cluster-level and instance-level objectives. We also propose an effective method for estimating the cluster number in open-world scenarios without knowing the number of new intents beforehand. USNID performs exceptionally well on several benchmark intent datasets, achieving new state-of-the-art results in unsupervised and semi-supervised new intent discovery and demonstrating robust performance with different cluster numbers.

Hanlei Zhang, Zhuohang Li, Yeshuang Zhu et al. · tsinghua

Multimodal language analysis is a rapidly evolving field that leverages multiple modalities to enhance the understanding of high-level semantics underlying human conversational utterances. Despite its significance, little research has investigated the capability of multimodal large language models (MLLMs) to comprehend cognitive-level semantics. In this paper, we introduce MMLA, a comprehensive benchmark specifically designed to address this gap. MMLA comprises over 61K multimodal utterances drawn from both staged and real-world scenarios, covering six core dimensions of multimodal semantics: intent, emotion, dialogue act, sentiment, speaking style, and communication behavior. We evaluate eight mainstream branches of LLMs and MLLMs using three methods: zero-shot inference, supervised fine-tuning, and instruction tuning. Extensive experiments reveal that even fine-tuned models achieve only about 60%~70% accuracy, underscoring the limitations of current MLLMs in understanding complex human language. We believe that MMLA will serve as a solid foundation for exploring the potential of large language models in multimodal language analysis and provide valuable resources to advance this field. The datasets and code are open-sourced at https://github.com/thuiar/MMLA.

Qianrui Zhou, Hua Xu, Yifan Wang et al. · tsinghua

Understanding human intents from multimodal signals is critical for analyzing human behaviors and enhancing human-machine interactions in real-world scenarios. However, existing methods exhibit limitations in their modality-level reliance, constraining relational reasoning over fine-grained semantics for complex intent understanding. This paper proposes a novel LLM-Guided Semantic Relational Reasoning (LGSRR) method, which harnesses the expansive knowledge of large language models (LLMs) to establish semantic foundations that boost smaller models' relational reasoning performance. Specifically, an LLM-based strategy is proposed to extract fine-grained semantics as guidance for subsequent reasoning, driven by a shallow-to-deep Chain-of-Thought (CoT) that autonomously uncovers, describes, and ranks semantic cues by their importance without relying on manually defined priors. Besides, we formally model three fundamental types of semantic relations grounded in logical principles and analyze their nuanced interplay to enable more effective relational reasoning. Extensive experiments on multimodal intent and dialogue act recognition tasks demonstrate LGSRR's superiority over state-of-the-art methods, with consistent performance gains across diverse semantic understanding scenarios. The complete data and code are available at https://github.com/thuiar/LGSRR.