Shijie Li

Ruifeng Qian, Shijie Li, Mengjiao Bao et al.

With the growth of the economy and society, enterprises, especially in the FinTech industry, have increasing demands of outbound calls for customers such as debt collection, marketing, anti-fraud calls, and so on. But a large amount of repetitive and mechanical work occupies most of the time of human agents, so the cost of equipment and labor for enterprises is increasing accordingly. At the same time, with the development of artificial intelligence technology in the past few decades, it has become quite common for companies to use new technologies such as Big Data and artificial intelligence to empower outbound call businesses. The intelligent outbound robot is a typical application of the artificial intelligence technology in the field of outbound call businesses. It is mainly used to communicate with customers in order to accomplish a certain target. It has the characteristics of low cost, high reuse, and easy compliance, which has attracted more attention from the industry. At present, there are two kinds of intelligent outbound robots in the industry but both of them still leave large room for improvement. One kind of them is based on a finite state machine relying on the configuration of jump conditions and corresponding nodes based on manual experience. This kind of intelligent outbound robot is also called a flow-based robot. For example, the schematic diagram of the working model of a flow-based robot for debt collection is shown in Fig.\ref{fig:label}. In each round, the robot will reply to the user with the words corresponding to each node.

Yiyuan She, Yuejia He, Shijie Li et al.

This paper studies large-scale dynamical networks where the current state of the system is a linear transformation of the previous state, contaminated by a multivariate Gaussian noise. Examples include stock markets, human brains and gene regulatory networks. We introduce a transition matrix to describe the evolution, which can be translated to a directed Granger transition graph, and use the concentration matrix of the Gaussian noise to capture the second-order relations between nodes, which can be translated to an undirected conditional dependence graph. We propose regularizing the two graphs jointly in topology identification and dynamics estimation. Based on the notion of joint association graph (JAG), we develop a joint graphical screening and estimation (JGSE) framework for efficient network learning in big data. In particular, our method can pre-determine and remove unnecessary edges based on the joint graphical structure, referred to as JAG screening, and can decompose a large network into smaller subnetworks in a robust manner, referred to as JAG decomposition. JAG screening and decomposition can reduce the problem size and search space for fine estimation at a later stage. Experiments on both synthetic data and real-world applications show the effectiveness of the proposed framework in large-scale network topology identification and dynamics estimation.