Upasana Dutta

h-index5
2papers
64citations

2 Papers

8.9HCJun 1
LLM-Assisted Reranking to Operationalize Nuanced Objectives in Recommender Systems

Amir Ghasemian, Homa Hosseinmardi, Upasana Dutta et al.

Recommender systems have grown from content-organization tools into sophisticated systems that shape daily behavior. By controlling what we see, they shape what we perceive, raising concerns about filter bubbles, radicalization, polarization, and social inequality. Large language models (LLMs) enable more powerful personalization, intensifying these dynamics. Yet most recommenders are tuned for engagement or limited accuracy metrics, with little attention to broader social implications, e.g. how personalization reshapes exposure in socially consequential domains. We investigate whether LLM-assisted reranking, while improving personalization, inadvertently amplifies exposure to ideologically extreme or conspiratorial political content, a risk theorized but not empirically characterized in news recommendation. Using real news-consumption histories, we rerank YouTube's sidebar candidates through zero-shot, instruction-based prompting. We compare a baseline prompt with a constrained variant that preserves topical relevance and broadens ideological exposure while reducing conspiratorial or extreme content. Without constraints, reranking strengthened personalization but increased exposure to conspiratorial and extremist material for users whose histories contained such content. Lightweight prompt-level regularization reduced promotion of extreme content and increased ideological diversity, with modest relevance loss. Synthetic experiments suggest that LLMs rerank via statistical regularities in language rather than semantic understanding of ideology, clarifying why naive prompts amplify these patterns and why regularization can reshape them. Together, our results highlight the power of LLMs to operationalize contextual nuance in high-stakes recommendation, and the need to evaluate LLM-assisted personalization beyond accuracy and treat prompt design as a value-laden rather than neutral default.

1.2CYAug 4, 2020
Analyzing Twitter Users' Behavior Before and After Contact by the Internet Research Agency

Upasana Dutta, Rhett Hanscom, Jason Shuo Zhang et al.

Social media platforms have been exploited to conduct election interference in recent years. In particular, the Russian-backed Internet Research Agency (IRA) has been identified as a key source of misinformation spread on Twitter prior to the 2016 U.S. presidential election. The goal of this research is to understand whether general Twitter users changed their behavior in the year following first contact from an IRA account. We compare the before and after behavior of contacted users to determine whether there were differences in their mean tweet count, the sentiment of their tweets, and the frequency and sentiment of tweets mentioning @realDonaldTrump or @HillaryClinton. Our results indicate that users overall exhibited statistically significant changes in behavior across most of these metrics, and that those users that engaged with the IRA generally showed greater changes in behavior.